PINOY TILE And STONE

Bathroom Renovation
Write a Review
Write a Review
Website
HomeStars
Bathroom Renovation
PINOY TILE And STONE
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for PINOY TILE And STONE

Average customer rating:
9.5 10 (54 reviews)

Sort by

Terri from Burnaby
Terri from Burnaby
2 reviews Burnaby, BC
0/10

Disastrous Disappointment

I hired Pinoy Tiles this fall to complete a 2 bathroom renovation strictly on the basis of the 97% rating on Homestars and their availability. The first disappointment was the installation of the floor tiles in our main bathroom. A premium price was charged for the work so I was surprised. The entrance tile protruded upwards, the grout work was uneven, especially noticeable with narrow to wide grout line along the bathroom cabinet. The shower tile install was even worse. The corner tiles were misaligned, chipped tiles were installed, tiles were installed crookedly and the grout lines very uneven, from thin to thick.
I stopped the work from progressing further to my other bathroom.
The work was so bad I had to tear it down, purchase new tiles for the shower and look for a new contractor. The wallboard and waterproofing had to be redone due to damage when tearing out the work done. This was extremely stressful and much added cost to my renovation, not to mention the time lost. I could not afford to tear out the floor tiles. Now I will have to be reminded of poor tile work.
The extremely poor quality work lacked skill and was done in a quick and careless manner. A home owner saves up for years to afford a major renovation that has to last for years and they deserve the best workmanship when paying a premium price.

Was this review helpful?
Ron in Richmond
Ron in Richmond
2 reviews Richmond, BC
10/10

2 Bathrooms, Too Beautiful

After researching a number of contractors and receiving various estimates, we decided to hire Peter & his crew to remodel our ensuite and main bathroom. He was very patient as well as easy to communicate our plans and budget with during the pre-build stage. After all said and done, we were extremely happy and satisfied with the work he completed. Peter is a master tiler and he did an excellent job with the materials we provided. We were also very happy with the plumbing and electrical jobs that were done as well. If there were any challenges during the reno, he would point it out and offer suggestions to remedy it. We highly recommend Pinoy Tile & Stone if you are looking for a contractor who is honest, reliable and professional.

Was this review helpful? Yes No
Company Response

Hi Ron,
Thank you for the opportunity to work with you. We appreciate and enjoyed all types of job regardless of the scope.

Peter

Private User
Private User
Private User reviews Toronto, ON
10/10

Two bathroom renovations

Peter and Edgar from Pinoy Tile and Stone did a fantastic renovation of our East Van character home's two bathrooms. First, their tile work is perfect. Not good, not great, PERFECT. Second, they really planned their time well and were simultaneously flexible as small things arose. Third, they work extremely hard; it was in the heat of the summer and they were progressing so well even before we served them well-deserved refreshments. If you're reading this and hire them, please do that for them too! Last but not least, don't let their name "Pinoy Tile and Stone" fool you! They are very capable in every element of bathroom renovations. HIGHLY recommended!

Was this review helpful? Yes No
Company Response

Hi Allen,
Thank you so much for the feedback. It was our pleasure to work with you. We really appreciate the review.
Peter

IamWendyN in Burnaby
IamWendyN in Burnaby
1 review Burnaby, BC
10/10

Washroom Renovation and Kitchen Tile Installation

We reached out to Peter because of Pinoy Tile and Stone excellent Homestars reviews and couldn't be happier with the work that was done. Peter was very easy to communicate with, he keeps us informed of the progress. He’s an expert and did a beautiful job. The bathroom looks fantastic. The work was done on time and on budget. I would absolutely use Pinoy Tile and Stone again and have already recommended them to several people.

Was this review helpful? Yes No
Company Response

Hi Rex,
Thank you for the great review. It was a pleasure working with you and we hope, you enjoyed your new bathroom.

Peter

pbbhomes in Coquitlam
pbbhomes in Coquitlam
2 reviews Burnaby, BC
1/10

Whole house tile job

Overall happy with results upon completion. Good to work with reasonable price. After one year the majority of our floor tile is popping up. Grout is coming out. I originally felt it may be an issue with our subfloor but have confirmed that the floor was laid improperly. It looks as if the tiles were not back buttered and possible the thinset had skinned over. We are able to remove full tiles with our hands.

Was this review helpful? Yes No
Company Response

Hi Paul,
We apologize for the bad floor, we were still goo to come to fix this floor,
this job was done Aug. 2016.still willing to fix let me know.

peter

EscapeArtist74 in Vancouver
EscapeArtist74 in Vancouver
1 review Burnaby, BC
10/10

Master and Hall Bathroom Renovations

Peter and Edgar did a great job for us renovating the two bathrooms in our new condo. The first day, they showed up promptly, got all the demolition done, and cleaned up nicely. We couldn't believe how much they got done that first day! We purchased all our own materials (tile, sinks, faucets, tub, light fixtures, etc.) and needed someone to execute our design plan. Peter was able to get us an amazing deal on custom vanity cabinets and Caesarstone countertops which turned out beautifully. They did an excellent job of laying all the tile on the floors and walls, waterproofing the shower and tub surround and asked for our input along the way to ensure the end result was what we wanted. Our bathrooms are gorgeous and we highly recommend Peter to anyone looking for good quality work at fair prices. I've included before and after photos to show the vast difference!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Carly and Laina, thank you for this opportunity to work with, you are such a good customer and I appreciate all your kindness, thank you for the great review.

Meong in Vancouver
Meong in Vancouver
1 review Langley, BC
10/10

Bathroom Renovation

In the midst of our problem on the first contractor (who abandoned the work after doing some demolition, concrete works and after getting the advance payment) whom we hired to renovate our master bathroom.

We've asked Pinoy Tile and Stone to Complete the renovation work left by the previous contractor. Peter the owner agreed without hesitation and completed the work. He is very professional and the work done exceeds our expectation.

Thank you so much for the help Peter, without doubt we will recommend you to all our friends who will plan to renovate their bathroom.

Was this review helpful? Yes No
Company Response

Thank sir Romeo for kind words , its a pleasure to working with you. Enjoy your new bathroom.
Thanks
Peter

Liza in North Vancouver
Liza in North Vancouver
1 review North Vancouver, BC
10/10

Bathroom Renovation

Excellent work! Pete and his team are highly efficient. I had a leakage problem that lead to the total renovation of my bathroom. They changed all the pipings and made me a beautiful bathroom with considerations of all my requesitions. Job well done on time.

Was this review helpful? Yes No
Company Response

Hi Liza,
Thank you for the wonderful review its my pleasure to help you this two bathroom leakage and you have now a high end bathrooms. Hoping to see you again next project kitchen renovation.
Thanks a lot,
Peter

Janek in Vancouver
Janek in Vancouver
4 reviews Vancouver, BC
10/10

Beautiful, high quality work- and saved our reno!

We started our bathroom reno April 3rd, and our previous tiling guy did such shoddy work that we let him go. Luckily for us, Peter was available June 4. He and Edgar are true pros- they did a shower, glass accents, tub, baseboards and fixed up the floor mess from guy#1. All in 3 1/2 days too! The quality is top notch, making our new bathroom look stupendous. We recommend them very highly- Salamat!

Was this review helpful? Yes No
Company Response

Company Response
, Thank you Janek for this wonderful review. It was our pleasure to work for you and bring your dreams to reality.
Peter

Lani in North Vancouver
Lani in North Vancouver
1 review North Vancouver, BC
10/10

Lobby and Room Renovations

Peter is really pleasant to work with, he really cater to all your needs in regards to the project. He his honest and really meets the dead line.
He has the most affordable rate and w are satisfied to the out come of the work his done. We are in the process of hiring him for our flooring renovations in our hotel. I highly recommend him

Review has 1 previous version
Was this review helpful? Yes No
Company Response

Thank you Lanie for your trust on our services, it was great working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PINOY TILE And STONE

Pinoy Tile & Stone is highly experienced in residential and commercial for bathroom & kitchen renovations. We are providing the highest quality of workmanship and professionalism. We take pride in our multi- cultural diversity of different techniques and systems. Helping us provide more comprehensive service to our client. Services: washroom and kitchen renovation ,Our experience enable us to our clients the highest standard of service in the industry including project management ,liaison,between ,trades ,professional advice on standards and tolerance and scheduling time frames. Tub surround tiles, Standing shower, Backsplash, schluter system, NU Heat floor tiles. residential and commercial projects

CATEGORIES
Bathroom Renovation, Tile & Stone Contractors, and Floor Laying & Refinishing
SERVICES
washroom and kitchen renovation ,Our experience enable us to our clients the highest standard of service in the industry including project management ,liaison,between ,trades ,professional advice on standards and tolerance and scheduling time frames.
STYLES
Personalized customer service is our motto!
SPECIALITIES
Tub surround tiles, Standing shower, Backsplash, schluter system, NU Heat floor tiles. residencial and commercial projects
WEBSITE
http://pinoytileandstone.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
2
LICENSES
Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
1 yr warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.