Done Well Post Holes

Fences & Gates
Innisfil ON L9S 0E8
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Fences & Gates
Done Well Post Holes
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Reviews for Done Well Post Holes

Average customer rating:
8.8 10 (16 reviews)

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Char in New Tecumseth
Char in New Tecumseth
1 review Angus, ON
10/10

20 posts, Fence and gate

This company is fantastic!!!!! Not only did they fit our job in they did the job in December when other companies shut down for the season when it was still great weather. They showed up when they said they would show up nice and early in the morning and the got to work immediatly. This is my third new construction house and other companies after they set the post leave all the splash from the cement around the bottom of the posts when its dried on it looks horrible caked on the bottom of the posts. Tony went around and hosed down all the posts its these extra steps that put other companies above the rest..... We are so very happy with the entire job. Another company did 7 niegbours across the street from us, man am I happy we decided not to hire them our fence is 100 times better. I can safely say we have the nicest fence and gate in all of Angus, well that is until someone else out here hires these guys:)))

Approximate cost of services:
$5,200.00
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Company Response

Hi Chat, thank you for taking the time to give my company a review. It was a pleasure working for you. We hope to do business in the future.

Private User
Private User
Private User reviews Beeton, ON
0/10

Fence Posts not complete and falling over

They came out to install about 18 posts. 2 of them were a replacement in our back fence. We had a 16 foot gap and needed 2 posts set in there. They dug about 6 different holes with the machine then told me they couldn't do it - there were too many rocks. I asked "if you can't, who can?" Tony told me to rent an auger and do it myself! I'm a female with no digging or heavy machinery experience... I had someone else came out. They dug in the hole, by hand in a total of 5 minutes - found 1 rock and removed it and set the post. it was unbelievable able how fast they did both posts when Tony and his crew spent half an hour and GAVE UP. it put our whole schedule for getting the fence done off.

They also installed chain link fence posts at the same time and wouldn't do 4 of them that were on too much of a slope for their machine. Again the guys I had to come fix the other posts, put those in in 20 minutes.

The worst part is the quality of the work he has done. The new fence, between us and the neighbor is swaying. It's been about 4 months now and it still moves all over the place when you push on the post. I don't expect this fence to last very long. They also weren't lined up straight. The 3 at the side of the house aren't straight so it's like a zig zag - who does that??

The whole time he was at my property he complained that it was the rockiest yard he's ever seen. I'm in a subdivision in Barrie, and I saw what came out of the holes. It was nothing. Wouldn't recommend him to anyone!

Approximate cost of services:
$1,150.00
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Company Response

Thanks for reaching out! We love feedback, whether it be positive or negative. I especially like feedback like this so people can read a review and make their own conclusion as to how truthful they think a review is.

After reading your review, it is my conclusion that anyone can write whatever they like without ever being screened or investigated. If this review was screen in my opinion, how can more then one customer take the time out of their busy schedule, write that we do more then what we say we are going to do.

In responds to your statement below, there is no way this is possible. I remember everything about this job because there as been only a couple times a year we run into issues that exceeds the quoted price to drill and set a post. Your statement, "They dug about 6 different holes with the machine then told me they couldn't do it - there were too many rocks. I asked "if you can't, who can?" Tony told me to rent an auger and do it myself! I'm a female with no digging or heavy machinery experience... I had someone else came out. They dug in the hole, by hand in a total of 5 minutes - found 1 rock and removed it and set the post. "

I dug roughly 7 holes in a span of around 20 ft and each time I tried, it was like someone had place a lot of rocks in that area. After trying for some time I recommended to you that a bobcat or another machine needs to be brought in to dig out the rocks and maybe put a sono tube in and then back fill to set post. The quoted price $32.00 would not be covered all of this work. In all my years of drilling post holes, we ran into this issues just a couple times. I had taken photos of this project while working on their site. The only reason why I took these photos is, I only seen so many large rock in one area that we could not drill and set the post a couple times. Due to the fact that you can not upload any photos to add to a companies response, anyone interested in seeing these photo I had taken of this site, please feel free to contact me. I will gladly show you that, my company does not response to a one rock, and a 5 minutes post setting by telling the customer to get a two man auger and do it herself. Not happening!

In response to you next statement, "They also installed chain link fence posts at the same time and wouldn't do 4 of them that were on too much of a slope for their machine," you seem to have left out one very important factory, the work area was full of trees. The four post that you ask me to do, I agree with one issue mention that is

there was on a slope. The issue that you fail to mention is, your slope was in a very heavy wooded area. As mention prior to hire my company, my machine needs 42 inches of working area. It was impossible to get to where you wanted me to put the post with my machine.

As for the rest of your review my response is this. If anyone out there is looking for the quality and strength of a 6x6 post wooden fence, then you should not use a 4x4 post. A 4x4 post gets an 8 inch hole verses 6x6 post gets a 12 hole. In any long run of a 4x4 post fence, you can stand in the middle, push it with one hand and it will sway back and forth somewhat. A 6x6 post surly that will never happen.

The customer who wrote this review paid in full for the services that we provided.

Whoever is readying these reviews, please continue to read other reviews. You will clearly see, we do more then what are ask of us in the quoted price. If you like to see more reviews from customers just enter done well post holes in your face book search bar, if you have a face book page. The reviews are reviews that you can contact these people by leaving message's and ask them anything you feel free. I am surly you will get a responds in no time.

Thank you kindly for taking the time to write us a review.

David in Toronto
David in Toronto
1 review Barrie, ON
10/10

Post hole job done well !!

Hi, I am Dave from Innisfil. I can't thank Done Well Post Holes enough!! I had hired another company to drill and set my post and they could not complete the job. Had called around to the big names and they were too chicken to try our neighborhood. My cousin referred me to Done Well Post holes. Tony did not have an easy job installing our posts. Thanks again so much for an awesome job. I would highly recommend you to anyone I know who needs post holes done well!!
Dave from Innisfil

Approximate cost of services:
$2,550.00
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Rijadc
Rijadc
2 reviews New Tecumseth, ON
10/10

Post holes and fence.

Wow Tony, we can't thank you enough!
You and your team at Done Well, sure done well.
My wife and I were at the stage of our home build where it was time for a fence. We spent a few weeks driving around the neighbourhood looking at fences for both designs and contractors. The one thing that sure stood out was that some fences sure looked straighter and sturdier then others. It wasn't until a few more drives into a few different neighbourhoods that my wife notice that all the fences that I commented on, as looking built well that she said. "All the ones you like have the same contractor sign on the lawn." So we went back and looked at a few again and sure enough it was true. Done Well Post Holes was a common theme. Non the less we called about 5 contractors to give us quotes, we had a few questions a couple demands and a time restriction. As expected they all promised the same great service for roughly the same price, but I could not ignore that having visited jobs that they had completed that Tony's work stood out. The price was the same but the materials were not, Some quoted using 2x4's where Tony used all 2x6's. The finished projects sure were not the same. Couple days later we made a deal as promised everything went well. The job was perfect we had a few demands and a couple extras that were not in the quote but Tony worked with us and made them happen. My wife was super pleased which made the experience that much better. It was not until the job was finished and everything was cleaned up that we started getting visits from neighbours who could not stop complimenting on the fence, as to how great it was, that they didn't even notice the work being done it was fast and efficient. Because our lot is on a corner everyone kept wanting to see how straight the fence was. They were blown away at how accurate , and straight it was. It was perfect. Tony we can't thank you enough, You have made a large project seem effortless.
Thanks Tony!

Approximate cost of services:
$5,000.00
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fitz14 from New Tecumseth
fitz14 from New Tecumseth
1 review Beeton, ON
0/10

Drilling of Fence Post Holes

I despise writing bad reviews but I cannot believe the horrible experience we had with Tony. When trying to book him, he wouldn't give me an answer on when he was coming until the night before he decided he could show up. Then he quoted me $15 to drill holes for our fence post. When he arrived he complained about drilling one side of our yard because it "looks hard". After drilling 23 of the 40 holes we needed dug, he decides to charge us $45 a hole instead because it is taking longer than usual due to our terrain. Unfortunately for him, he didn't take the necessary steps in providing a proper quote and therefore threw a hissy fit after he was told we would pay what we were quoted ($15) and not triple that. He then threatened to fill our holes back in, which, in hindsight we should have let him do because the holes he had dug were AWFUL. They weren't straight, they weren't all the proper depth and they weren't in line with the post holes adjacent to them. As aforementioned, I don't like to be a disparager and slander anyone's work but I wish there had been a review like this to warn me about Tony and Done Well Post Holes so I could've avoided the stress and blisters from having to pay $345 and then having to re-dig the holes he dug. Not to mention the holes that we still need dug as we weren't planning on having half a fence. If you want your job done right and completed, AVOID THIS COMPANY.

Approximate cost of services:
$15.00
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Company Response

In response to your review, I would like to clarify a couple of issues mention. When you called to book an appointment, I responded with a date of Wednesday or Thursday and that I will text you the night before to let you know which day work. There was no issue with that agreement.
Upon arrival at your address there was a large farm tractor on site. After talking to you as to why it was there, you told me that there were a lot of large trees on your property and it took a long time for you to remove them. After working on the site with so many tree roots and large rocks, each hole was taking three times as long to complete. I realized that due to these variables, I could not continue working at the rate per hole as quoted. I spoke to you in regards to the rocks and tree roots on your property and that I can not continue to drill at the rate quoted per hole.

During the conversation I stated that for me to continue your job there would have to be an extra charge per hole. Your comment was, its 15.00 a hole and that is all I am willing to pay. In my opinion after hearing those comments, it was clear you did not want to work with me in getting the job done. I though it was fair that I gave you the option to pay for what holes in your opinion were good and to your satisfaction or I would fill in the holes that I already had drilled.

You took time to go look at the holes and you counted. Out of 23 holes I drill, you paid for 23 that's was to your satisfaction.

In response to your comment, that you wish there was a review to warn you prior to booking the job. The reason for not seeing a review such as yours mention, your job is the only post holes job I never completed due to difficult terrain. Seeing that your my first unsatisfied customer. I just wanted to clarify the reason why your job did not get completed.

Trish Duller from Beeton
Trish Duller from Beeton
1 review New Tecumseth, ON
10/10

Fence

Tony (owner of Done Well Post Holes) returned our call for a quotation same day and arranged for a convenient time for us after work to come to our premises to see what needed to be done and to give us a quotation. He provided us with a quotation prior to leaving. Tony is very friendly and professional. He started and completed the job when he said he would. Tony used only quality building materials and his workmanship was excellent. The black caps and the black gate hardware suggested by Tony made the fence look more impressive. I would not hesitate to recommend Tony and his company Done Well Post Holes and will definitely keep him in mind for future home projects.

Approximate cost of services:
$2,400.00
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