Not an experience to be repeated. Given one date for the work which kept changing but we were not notified. Had to badger them to find out what was going on. Finally, with threat of cancellation, they did the work. My husband worked with them for 5 hours of hard labour. After all this frustration NOT A PENNY taken off the bill. They have a lot to learn about scheduling, project management and particularly, customer relations.
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Ann and Gord. Sorry you weren't happy with the service. The work was delayed due to rain. We can't re-sod lawns in the rain because the soil becomes too muddy. Gord decided to help us, it was his choice and we did not need his help. On the day we did the work you guys were really nice and gave us water. The lawn looked great when were finished. Was pretty surprised to see this rating.