Tiles R Us

Tile and Grout Cleaning
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Tiles R Us

Average customer rating:
9.2 10 (78 reviews)

Sort by

Jen
Jen
1 review Toronto, ON
10/10

Slate floor Tile and Grout Restoration & Sealing

My floors have never been so clean, you could eat off them. I'm amazed. The job was done very well and I would gladly recommend their services to friends.

Was this review helpful? Yes No
Company Response

Thanks for that great review.

northyorkmaison
northyorkmaison
2 reviews Toronto, ON
8/10

Tile and Grout Restoration & Sealing

  Tiles R Us
416-858-9590
5 Harding Ave
Toronto
ON
M6M 0A3
CANADA

I was surprised by the final cost so was not prepared with the right amount of cash, and they don't accept credit cards. Yes, credit card companies charge a ridiculous amount, but that is the cost of doing business in this day and age. I also recommend customers measure and calculate the square footage themselves first.

Was this review helpful? Yes No
Company Response

The final amount you said you were surprised about was included in the contract that you signed at your home prior to the start of the work. In keeping with our company policy, you were advised prior to the job date to measure the area to be cleaned so as to have an idea of what the final cost will look like. Once our specialists arrived at your home, the same area was measured and together the exact square footage confirmed before work began. That you were surprised by the final cost is not our making. Although we do not accept credit cards, our preferred methods of payment include debit payment, interac money transfer, commercial cheques and cash. We did a fantastic job for you just like we did for your brother that refereed you to us. Sad to hear the review is not about the quality of the work done.

chenier_fran in Virgil
chenier_fran in Virgil
1 review Thorold, ON
10/10

Shower Restoration

Owen was absolutely wonderful
His workmanship is meticulous and professional
We scheduled our appointment on short notice and provided an estimate which we more than happy with
He was very punctual,diligent and we highly recommend it
My shower stall and floor sparkle like new

Was this review helpful? Yes No
Company Response

Thank you for your business.

michaels in Vaughan
michaels in Vaughan
1 review Vaughan, ON
10/10

Excess Grout Removal from tiles on pool deck

There was excess grout that was left behind and hardened on top of tiles that needed to be removed. We brought in other companies to try to get the job done with no success. Tiles R Us not only said they could remove all the grout and leave the tiles clean, they guaranteed it. All the grout was removed as promised and the client was extremely happy with the job.

Was this review helpful? Yes No
Company Response

Thank you for your business

Kathryn in Etobicoke
Kathryn in Etobicoke
2 reviews Toronto, ON
10/10

tiles and grout cleaned and small repair in shower

I hired Owen after reading the other comments on this site. He was courteous and promptly came by to give me a quote. He was here all day and did a fantastic job. We noticed a small problem after he left and he came back right away and repaired it . It was so refreshing to have such a great contractor that was so conscientious. We will definitely be referring Owen to others.

Was this review helpful? Yes No
Company Response

That was really nice hearing those words from you. I am happy your satisfied. Thank you for your business. Your a great client. Looking forward working for you again in the future.

Roy from Brampton
Roy from Brampton
1 review Brampton, ON
10/10

Shower Renovation

Owen of Tiles R Us did an unbelievable job. He was the best contractor that I have used in the last 5 years. I will be recommending his to my friends and family.

Was this review helpful? Yes No
Company Response

Thanks for the review, am glad you like the job.

R from Mississauga
R from Mississauga
1 review Mississauga, ON
10/10

Tile and Grout Cleaning

Owen's work was far beyond my expectation. He came and spent over 4 hours, non stop working on the tiles in the kitchen, dining and hallway, all high traffic areas. I was expected the black colour in between the tiles could be improved to "lighter black" or "dark grey" after cleaning. I was shocked when I saw grout all turned into the original light grey colour with no single dark spot, just like new! Several friends visited my home recently was surprised that grout cleaning has such a magic power!

Couldn't thank enough to Owen!

Was this review helpful? Yes No
Company Response

Am always delighted when my clients are extremely satisfied, thanks for the review. We appreciate your business.

M in Mississauga
M in Mississauga
6 reviews Mississauga, ON
10/10

Tile and Grout Cleaning

Owen showed up promptly at 8:30 am and worked non-stop until he finished at 1 pm. He cleaned and sealed the tiles and grout in my kitchen and laundry room. My floors are 26-years-old and, except for high traffic areas where the lustre has worn off the tiles, my floors look like new. I had 240 square feet of area to be cleaned. Owen charged $1.75 per square foot. Owen was highly professional. He did a great job. I am very pleased with the results. I would strongly recommend Tiles R Us for tile and grout cleaning and sealing.

Was this review helpful? Yes No
Company Response

Thank you for the review, Am really happy your pleased with the results of the job. I enjoyed your hospitality during the time of the job and thank you once again for referring your friend. Looking forward working for you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tiles R Us

At TilesRus, we've got all your needs covered from Tile and Grout Cleaning and Restoration to Marble Restoration and Polishing. Don't hesitate to ask us a question or inquire as to why a certain process has to take place. All of our staff are friendly and knowledgeable and we have completed 100's of projects. We are insured and WSIB compliant. We want you to know just how special you and your project are to us, so we do our very best to ensure that you and your needs always come first. We even have a complimentary free no obligation estimate.

Some of the services provided:
Tile and grout cleaning and sealing
Mold and Mildew removal
Bathtub caulking
Tile restoration

CATEGORIES
Tile and Grout Cleaning
PRODUCTS
Tile Cleaning Marble Polishing Grout Cleaning Terazzo Restoration Travertine Polishing
SERVICES
Marble Polishing Grout Cleaning Terazzo Restoration Travertine Polishing TILE AND GROUT CLEANING shower restoration ceramic Tile cleaning porcelain tile cleaning STONE POLISHING: Marble Polishing Granite Polishing Travertine Polishing Terrazzo Polishing
BRANDS
TilesRus
SPECIALITIES
Tile and Grout Restoration Marble Restoration and Polishing
WEBSITE
http://www.tilesrus.ca
PAYMENT METHOD
Debit card payment, Email Money Transfer or Cash.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$499
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
( some conditions may apply )
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.