Tiles R Us

Tile and Grout Cleaning
5 Harding Ave Toronto ON M6M 0A3
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Reviews for Tiles R Us

Average customer rating:
9.2 10 (92 reviews)

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jim.grant
jim.grant
1 review Toronto, ON
8/10

Shower Restoration & caulking

We are very pleased with Owen's work. The shower stall now looks like new again.

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Company Response

Thank you very much for your business

Baria Abu Ghoush in Toronto
Baria Abu Ghoush in Toronto
1 review Oakville, ON
0/10

Bad Bad Service !

I had an accident in my kitchen that damaged some spots in the kitchen tile, i called Owen and he cam to my house and inspected the situation and assured me that he can fix it and that the material he put will never be removed. so he worked for like 4 hours, the result was not good but it was ok, but after two weeks the material that he put started to fade out until it was completely gone and the kitchen floor went back to its damaged situation. I tried to call Owen many times and left voice messages but he never answered my calls!
Very Very bad service do not recommend him to anyone.

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Company Response

Client was adviced to replace the vinyl as the solution to the problem she insisted she wants it repaired which she was adviced not to be a permanent fix.
several months passed we didn't get any any phone call only to see the bad review.

winston
winston
1 review Markham, ON
10/10

Onyx bartop Restoration, Polishing and sealing

Owen is amazing he takes great pride in his work. He knows his craft well and takes the time to educate you the customer before and while he is doing the job. I was nervous before hand due to the nature of the stone that we have but the stone looks unbelievable after Owen finished working on it. A job well done Owen.

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Company Response

Thank you for your business

Hadi
Hadi
3 reviews Toronto, ON
10/10

Tile and grout restoration

I had a very positive experience with this company and its owner Owen. Not only did we receive quality work but more importantly he was reliable.
I had a very stubborn grout and tile issue where there was constant moisture and a serious need for re-caulking. There are many companies that offer restoration service but just as is the risk in many other areas of contracting, reliability is always a concern. Owen demonstrated he was very reliable as he answered our call for this service in relatively short notice and followed up his initial visit to ensure the problems we were experiencing was completely resolved.

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Company Response

You are a gentleman.i enjoyed working for you.Thanks for your business

kbdogger
kbdogger
1 review Orangeville, ON
10/10

Shower Stall Restoration

Took time to explain the details of the scope of the work and what the price covered did not leave till I was 100% satisfied thank you very much from a older person on a fixed income to get bang for you dollar means a lot

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Company Response

Thank you for your business.

Dennis
Dennis
2 reviews Vaughan, ON
10/10

Porcelain Tile Restoration & Sealing

Our office tiles were in very bad shape after 6 years of neglect. Previous attempts were made with different cleaning products without success. I was pleasantly surprised at how clean and white Tiles R Us were able to restore the tiles and grout.

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Company Response

Thank you for your business

FrenchSilverBackGorilla
FrenchSilverBackGorilla
1 review Toronto, ON
10/10

Shower Stall Restoration and Regrouting

Owen did a great job. He worked tirelessly from 10:00 a.m. to 8:00 p.m. While the original expectation without seeing the current state of the shower stall was 4 hours, he stayed until it was done to perfection. Even went out to Home Depot during traffic time to get the right matching grout using the colour palet. I would highly recommend him. It is rare to find a true, passionate professional willing to work hard to ensure it is done right.

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Company Response

Thank you for your business.

Andrew
Andrew
1 review Oakville, ON
10/10

Shower Stall Restoration and Regrouting

Tiles R Us was able to bring back my shower stall to as new condition. Excellent workmanship. Highly recommended.

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Company Response

Thank you for your business

Private User
Private User
Private User reviews Mississauga, ON
8/10

Shower stall floor & wall tile surface and grout restoration.

Works were done well and good, however, for the next unit to be done they wanted to charge additional $100 for re-grouting of floor "if needed". The "if needed" is a big question mark because it will subject to their personal discretion. This means from an agreed price of $499, it will be increased to $600 per stall or an increase of 20%.

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Company Response

Thanks for making it clear the "Work was done well and good" however during the job we realized the shower stall have been poorly maintained and have been experiment with, in a wrong way several times by someone or some people not trained in these area.
When we removed the caulking we realized that their might be possible water leakage to the drywall.
We took care of the above mentioned issues with the shower stall which is above the job discretion and still billed the client $499 even though we are supposed to charge extra.
The Client was adviced afterwards that shower restoration with repairs will be $599.

scaelers in Toronto
scaelers in Toronto
2 reviews Toronto, ON
10/10

Tub Sorrund Cleaning & Regrouting

Work was completed in a timely and professional manner - the shower looks brand new! Very pleased with the results.

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Company Response

Thank you for your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tiles R Us

At TilesRus, we've got all your needs covered from Tile and Grout Cleaning and Restoration to Marble Restoration and Polishing. Don't hesitate to ask us a question or inquire as to why a certain process has to take place. All of our staff are friendly and knowledgeable and we have completed 100's of projects. We are insured and WSIB compliant. We want you to know just how special you and your project are to us, so we do our very best to ensure that you and your needs always come first. We even have a complimentary free no obligation estimate.

Some of the services provided:
Tile and grout cleaning and sealing
Mold and Mildew removal
Bathtub caulking
Tile restoration

CATEGORIES
Tile and Grout Cleaning
PRODUCTS
Tile Cleaning Marble Polishing Grout Cleaning Terazzo Restoration Travertine Polishing
SERVICES
Marble Polishing Grout Cleaning Terazzo Restoration Travertine Polishing TILE AND GROUT CLEANING shower restoration ceramic Tile cleaning porcelain tile cleaning STONE POLISHING: Marble Polishing Granite Polishing Travertine Polishing Terrazzo Polishing
BRANDS
TilesRus
SPECIALITIES
Tile and Grout Restoration Marble Restoration and Polishing
WEBSITE
http://www.tilesrus.ca
PAYMENT METHOD
Debit card payment, Email Money Transfer or Cash.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$499
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
( some conditions may apply )
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.