Tiles R Us

Tile and Grout Cleaning
5 Harding Ave Toronto ON M6M 0A3
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Reviews by rating (past 12 months)
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Reviews for Tiles R Us

Average customer rating:
9.2 10 (92 reviews)

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Christine O. from Toronto
Christine O. from Toronto
6 reviews Toronto, ON
10/10

Amazing Shower Refresh

After getting in touch with a few vendors on HomeStars, we selected 'Tiles R Us' because of the solid reviews AND because their quote gave us a range of services available, and the range of rates. We felt that we really had a sense of what could be done and what we were going to have to pay once the vendor was onsite.

Owen from 'Tiles r Us' did a great job turning what looked like an old glass and tile stand-in shower into something new! Years of abuse from the previous owners and us too had it looking really sad, i was even embarrased about letting anyone see it - no mater how much i scrubbed, i couldn't get it looking acceptable!

After only 4 hours of Owen working on it, it was unrecognizable! Im thrilled we avoided a massive reno (which i though was my only option at this point!) by hiring 'Tiles R Us'.

I have already passed their contact information onto others, I strongly encourage you to select 'Tiles R Us' to refresh the tiles, grout and caulking in an older shower, you won't recognize the place!

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Company Response

Thank you so much for your business and taking time to give us a review. Much appreciated

AG1973
AG1973
2 reviews Vaughan, ON
10/10

Cleaning of tiles in master bathroom, re-caulking of bathtubs, cleaning grime on tile floor

My tiles in my master bathroom were a collossal mess and i didnt know what to do about it. Owen and his colleague came in, assessed the work and gave me honest feedback on what to do.

They were professional, prompt, and I highly recommend them for your needs.

They are definitely not the cheapest, but I have absolute peace of mind that the work was done right.

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Company Response

Thank you so much for your business and talking time to give us a review... much appreciated

Ken
Ken
1 review Toronto, ON
10/10

shower grout restoration and leak prevention.

Excellent work. High-quality workmanship and professional. Did extra work as well for no extra charge.

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Company Response

Thank you for your business.

Brad
Brad
1 review Vaughan, ON
10/10

Shower

Removed mold from the shower and regrouted some areas of the shower. The job was done very well.

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Company Response

Thank you for your business

Heather
Heather
2 reviews Toronto, ON
10/10

Bathroom tile rejuvenation

What a difference ! Job well done and as promised.
I’d call again for this type of work.

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Company Response

Thank you for your business

bvonlieres
bvonlieres
1 review Toronto, ON
10/10

Bathroom grout cleaning

Excellent job! The bathroom looks almost new. Owen did fantastic work. We will use his services again!

1 of 1 people found this review helpful.
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Company Response

Thank you for your business.

Anita D.
Anita D.
1 review Hamilton, ON
10/10

Shower cleaning

Very pleased with the removal of build up of soap scum, hard water stains and mildew/mould. Job done exactly as described and price quoted. Cost was $599 + HST.

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Company Response

Thank you for your business.

Stephan
Stephan
2 reviews Toronto, ON
9/10

Bathrooms Renovation

We contacted Owen to renovate the shower stall in one of our bathrooms. He was available to come right away to work on it. After re-grouting and re-caulking, that shower looks like new again. After this, we asked him to refresh the tile grouting and to re-caulk in our on-suite bathroom. As mentionned in previous reviews, Owen is a professional who is detail-oriented and very skilled in his work. He provided us excellent service. I would not hesitate to recommend him for similar jobs.

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Company Response

Thank you so much for your business and taking time to give us a review.....much appreciated

CK
CK
1 review Toronto, ON
2/10

Grout cleaning

Grout work was very well done. My tiles however did not react well to the cleaning process ( cheminais?) and unfortunately there is a dullness to them and residue streaks. Owen offered to come back and have a look and suggested they will eventually come back with cleaning. I’ve scrubbed them by hand twice and they are not the same tiles.

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Company Response

Homeowners please take a good look at BEFORE and AFTER pictures and decide for yourself if we deserve 2/10 rating by this client.

When tiles have years of dirt built up, grease, soil, oil, embedded discolouration and stains it tends to leave a sheen on the tile surface not intended look by the manufacturer.
However after the restoration the tile returns back to its original look intended by the manufacturer. Chances are the client have never seen the floor tile surface this clean and mistake that for dullness.

However client mentioned I adviced her to schedule me back to give the floor a quick buff to correct the streaks of concern but the client didn't even try to schedule me back but rushed into giving us a review.

TilesRus is still the best in Restoration business.

Shaun
Shaun
1 review Toronto, ON
9/10

Shower tile restoration

Owen completed the shower tile restoration and did a great job of cleaning it up. Price point was higher than that of some other vendors but I was pleased with the results overall.

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Company Response

Thank you for your business

Why Charging a Premium Price has Got Us More Clients

In the trades and service industry, so many business owners stress out by being “out bid” or “out priced” by their competition. However, the reality is that the most successful trades and business owners are the also the most expensive. If you want to build a company that has enough money to afford to expand, market, and upgrade equipment. You need to have a margin that does more than just pay the bills. – Deep down, I know you know this 😉

“How do I give the cheapest price to our customers?” is not our question. Our question is … “How can I charge a client a premium price for my service and have them be 100% satisfied with the value we give them?”
Here are the reason why TilesRus charge more for our prices today…

1) – Most people who look for a service are not just looking at you. They’re checking out a few options. If you’re the lowest price, they will likely wonder why. Do you not have a lot of experience? Are they going to get screwed somehow? Are there things they need that won’t be included? Are you going to disappear into the wind if something goes wrong? Yes, people price shop, but price, isn’t what will make their final decision. If you’re in the normal ballpark of price, stats indicate that 80% of their decision will be made on whether they LIKE you or not.

2) – Charging a premium price gives potential clients confidence that we know what we are doing and they’ll be taken care of.

3) – It allows us to take on fewer clients and give more attention to the ones we have. Clients want that attention and want to hire someone that will provide it.

4) – Higher price = higher perceived value. Lower price= lower perceived value. People want the biggest bang for their buck – not the cheapest price. Skilled labour is not cheap and cheap labour is not skilled. Remember you get what you paid for.

quick question – are you planning on getting 2 – 3 quotes? Yes, okay great. Just to let you know in advance our prices are on the high end of the range. The reason for this is because we offer an exceptional service and experience and we charge for it” TilesRus as a brand is absolutely not the cheapest contractor in the greater Toronto area. It was also something we let our customers know prior to going to an estimate;

History has proven that our clients after seeing all the value, professionalism, reliability and pride in workmanship we cram into our services, turns into a much higher closing rate.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tiles R Us

At TilesRus, we've got all your needs covered from Tile and Grout Cleaning and Restoration to Marble Restoration and Polishing. Don't hesitate to ask us a question or inquire as to why a certain process has to take place. All of our staff are friendly and knowledgeable and we have completed 100's of projects. We are insured and WSIB compliant. We want you to know just how special you and your project are to us, so we do our very best to ensure that you and your needs always come first. We even have a complimentary free no obligation estimate.

Some of the services provided:
Tile and grout cleaning and sealing
Mold and Mildew removal
Bathtub caulking
Tile restoration

CATEGORIES
Tile and Grout Cleaning
PRODUCTS
Tile Cleaning Marble Polishing Grout Cleaning Terazzo Restoration Travertine Polishing
SERVICES
Marble Polishing Grout Cleaning Terazzo Restoration Travertine Polishing TILE AND GROUT CLEANING shower restoration ceramic Tile cleaning porcelain tile cleaning STONE POLISHING: Marble Polishing Granite Polishing Travertine Polishing Terrazzo Polishing
BRANDS
TilesRus
SPECIALITIES
Tile and Grout Restoration Marble Restoration and Polishing
WEBSITE
http://www.tilesrus.ca
PAYMENT METHOD
Debit card payment, Email Money Transfer or Cash.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$499
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
( some conditions may apply )
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.