Sweet Painters

Paint & Wallpaper Contractors
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Reviews for Sweet Painters

Average customer rating:
9 10 (26 reviews)

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Pervez Nooruddin from Toronto
Pervez Nooruddin from Toronto
2 reviews Markham, ON
0/10

A Bitter disappointment

We had contacted Sweet Painters in Sept/Oct 2017 based on positive reviews at this site. They were contracted to repaint our kitchen from brown to white. We agreed to their quoted price and did not hassle as we wanted a quality job and for our otherwise immaculate kitchen, whose color we did not like. During the first visit, Imran did try to convince us to change the cabinet doors, however we did not agree as the condition of the doors was great, if not perfect.

The experience has been a bitter disappointment both during contract execution and sub-standard quality of their work as their painted color started peeling off color just two months after they completed the work.

When another trusted contractor reviewed the work, I was told that the company did neither strip the old brown paint, nor applied any base coat before painting it white. They just spray painted the white color over the brown. So no wonder the white color keeps peeling off at the slightest touch.

Therefore, buyers beware and do not trust the customer reviews as they may probably be from friends and family.

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Company Response

First off, thank you for in depth"review".

We always welcome and appreciate fair critique and feedback for our work. However, it's unfortunate that for reasons unbenounced to us you have decided to share a false review statements.

At no point did we try to convince you of replacing your current wood doors with new MDF doors. Our Core Business is kitchen cabinet refinishing not Refacing. Why we would sell you on the idea of refacing your doors instead of kitchen cabinet refinishing when your cabinets are in good shape, makes no sense. Infact, many of our clients would attest that we have turned down business and requested clients to take a more cost effective options by keeping the wooden doors as opposed to replacing with new MDF doors. Thus we agreed to cabinet refinishing not refacing.

Assuming, there is a defect with the product, it's reasonable to assume one would contact the contractor right away. If there was an issue within 2 months after installation, why were we not contacted? In fact it has been almost 9 months since the installation of your doors. The kitchen would still fall under our one-year warranty. Instead, you reached out to a different contractor and tried to resolve the "issue". Any reasonable person would go back to the company and make an attempt to rectify the situation. But no attempt was made on your end which says a lot about this "review".

In regards to your new contractors comments. We don't deviate from our process when refinishing cabinets for any reason. We conducted all the necessary steps for your cabinet as we do with every other kitchen. If there was no base coat primer applied the paint would not stick at all. It would instantly peel off the cabinetry like butter. The problem would have been noted right away not 2 months after the fact as you have stated. Sorry to say it again but even the technical analysis doesn't make sense.

In closing, it's quite ironic you are questioning the credibility of the homestars process and the reviews posted under our profile. Yet, you have chosen this Forum / website to do the same. The notion that close family and friends have submitted almost 30 plus favorable reviews, pictures is quite laughable. With countless others also not posting on homestars but very happy with the work that we have done. Our reviews speak for themselves.

If you would like to discuss feel free to give me a call at 416-579-7823. We stand behind and take pride in our work and don't shy away from erroneous reviews.

Andy
Andy
2 reviews Mississauga, ON
10/10

Painting

This job was a surprise for my parents. I am so impressed by sweet painters, I kept asking for the job to get done Thursday and he said Friday. Came home Thursday night and the job was completed, I was amazed. This is an amazing company and they’re doing more work for me moving forward. Love these guys !

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Company Response

Hey Andy!

thank you for your awesome feedback. I hope we met and exceeded your expectations. I know initially I said we couldn't do the job on Thursday even though you really wanted to get it done that day. We were fully booked but I felt the urgency and thought to get it done for you as soon as possible. I'm glad we whatever to make you happy. Thank you for the referral with your neighbor. Look forward to working with you in the near future.

Thanks

Imran

Newly done exterior doors ❤️
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albog
albog
1 review , ON
10/10

Kitchen renovation

Excellent quality, on schedule, very fair prices, good communications - highly recommend. Nice surprise in the world of home renovation contractors.

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Company Response

Thanks for everything and your trust in our company and project. It was great working with you. You guys were very reasonable and a pleasure to work with. We hope you liked our work and look forward to working with you in the near future.

Kitchen Cabinet Refinishing + Brown 2 White + Backsplash + Kitchen Exhaust Install ❤️??
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cindym
cindym
1 review Toronto, ON
10/10

Kitchen reno

All trades showed up on time and completed their jobs with excellence and on time. My expectations were all met

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Company Response

Hi Cindy!

Thank you very much for your cooperation and kind words. It was great working with you. You are also very fair and diligent and getting back to us. look forward to hearing back from you in the near future for anything coming up.

Kitchen Cabinet Refinishing + Brown 2 White ❤️??
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murielle in Toronto
murielle in Toronto
1 review Toronto, ON
10/10

refacing of kitchen cabinets

Many thanks to Sweet Painters and his team for doing an excellent job on my kitchen cabinets. After doing much research , I am happy to have chosen Sweet painters and would highly recommend and call back for future renovations.
The cost included new cupboards painted in white and installed , new soft hinges and new knobs'

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Company Response

Hi Murielle!

thank you for such a sweet review. It was great working with you and getting to know you. I'm really happy that the kitchen turned out the way that it did. You made a good choice with the action color along with the rest of the kitchen. Appreciate your positive feedback and kind words. Look forward to working with you on anything coming up in the near future.

Sweet Painters & Refinishing

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Heather
Heather
1 review Toronto, ON
10/10

Kitchen Refinishing

Sweet Refinishing did a top quality refinishing job on these kitchen cabinets. They were able to step up to a tight deadline and did an excellent job. Their painter and workers showed up exactly as promised, and worked extremely cleanly and did an excellent job. Imran was very professional and excellent to work with and made sure every step was done properly. The painter of our cabinets taped everything with unbelievable care and detail, cleaned and prepped every surface, and painted with amazing care. The cabinet fronts were sprayed offsite, returned and replaced perfectly. The kitchen is now truly better than new, and looks so awesome!

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Company Response

Hey Heather! thank you for taking the time to write this review and for your kind words and feedback. We appreciate your flexibility in working with us and making it a great experience for us as well. By being a great customer you made our working job much easier and enjoyable as well. Thank you for recommending us and we look forward to possibly working with you on any new projects.

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HomeStars in Toronto
HomeStars in Toronto
1 review Mississauga, ON
8/10

Office Kitchen Renovation

I am very happy with our office kitchen renovation!!! I reviewed other perspective contractors for the job but chose to go with Sweet Painters because of their great ideas! We needed to turn a small, busy kitchen space into a functional and modern looking one. The moment I met Imran I knew I had to go with Sweet Painters. His insight into what we needed was impressive and exact. Just take a look at the before and after photos and judge for yourselves. The renovation took a little longer than anticipated but overall we are very pleased with our new kitchen. Thank you once again Sweet Painters.

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Company Response

Hi Rose - thank you for the kind words and the review. It was great working with you. I know there was a lot of ideas back and forth but I'm glad at the end it turned out the way you had envisioned. I hope the team enjoys the new office and takes much benefit out of it.

Thank's Eric! we really appreciate your kind words and comments. It was great working with you. I know we had a bit of a challenge finding the right color. However I think you guys made the right decision at the end as I know you are very happy with the final results. Looking forward to connecting with you for future projects and other work.

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Linda in North York
Linda in North York
1 review Toronto, ON
3/10

Kitchen Upper Cabinet Repaint

I have requested quotes from 3 contractors listed in Homestars to repaint 11 kitchen wall-cabinet doors on early October 2017. Sweet Painters was selected as they responded promptly, sounded knowledgeable and the price was reasonable.
They picked up the doors on Oct 20th and 4 weeks later, a painter came to finish off the frame. When the doors were installed on Nov 18th, I spotted some paint cracks/peeling at the lower part on some of the doors and some doors were not aligned properly. I emailed and sent pictures of the defects and asked Imran to have them fixed. They came to realign the doors at the end of November but the problem of the paint cracks/peeling were not addressed completely.
Since then, there were hardly any responses (email or messages) from Sweet Painters, and he replied he had phone problem, family visiting, holidays, baby coming etc., etc., etc.
He emailed me that his team would come on January 9th between 7-8 pm and we had to rush back before 6 pm as they arrived early. She used a tissue paper to dip the paint at a few areas, borrowed a hairdryer to hasten the touch-up and brushed us off as she claimed the peelings were from the MDF, hence not their problem. I checked the lower cabinet doors which are the original and all of them are in good shape. Five of the 11 doors that they painted have peeling around the lower part of the doors. If it was MDF, Sweet Painter should have noticed when or after they spray painted the doors and made us aware at the time.
I emailed Imran again and sent pictures and he agreed to repaint the problem areas. On Jan 27th, I got a v-message that they were going to pickup the doors. I called back and she said they had already left the area. I told her it was only 5 minutes ago when she made the call and she reluctantly agreed to come back. She came in by herself with one screwdriver on her hand and again refused to do anything and left.
I called Imran and he agreed to send his painter in 2 weeks to remedy the situation. Since then, no emails, no calls nor message.

0 of 1 people found this review helpful.
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Private User
Private User
1 review Toronto, ON
10/10

Kitchen cabinet refacing

Imran and his team did a great job refacing our kitchen cabinets. We were working towards a tight deadline and they completed the work ahead of schedule. Working with them was a great experience. Highly recommend.

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Company Response

Thank you for taking the time to review our work and make a post and comment. Wish I knew who this was so I could call out your name LOL. Regardless, I am glad we were able to do a good job for you and that you were very happy with the work. Thank you again.

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Anantha K.
Anantha K.
1 review Burlington, ON
9/10

Kitchen Renovation - Refinishing of kitchen cabinets, backsplash and quartz counter top installation and new lighting.

Overall I was very happy with the service offered by Imran and team. Each and every subcontractor was very professional and understood the requirements. They paid attention to each and every minute detail. Our backsplash has metal pieces in it and it was challenging to install and good chance of wastage of the material. I was very impressed to see there was no wastage! Henry "Painter" was very patient and did great job in painting the cabinets and island. I loved it. Dexter " Electrician" was very professional and on time to complete the work. Cabinet installation team ( Imran's core team ) was very detail oriented and patiently fixed / aligned all the cabinets and handles. I would give "4 stars" and recommend Sweet Painters to get any renovations done. ( actually I already recommended to my friends as they loved the work done in my kitchen :- )
Room for improvement - There were few scheduling issues but other than that great work and great team....keep up the good work!

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Company Response

Hi Anantha, thank you for taking the time to write this review and for your kind words and feedback. We appreciate your flexibility in working with us and making it a great experience for us as well. By being a great customer you made our working job much easier and enjoyable as well. Thank you for recommending us and we look forward to possibly working with you on any new projects.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sweet Painters

We are a professional Cabinet Refinishing & Refacing, Painting, Kitchen and general contracting company servicing Toronto, Mississauga, Brampton, Oakville, Milton, Vaughan, Scarborough and the GTA. With years of experience under our belt there is nothing we cant tackle.

Feel free to call us for a FREE estimate 416-579-7823.

CATEGORIES
Paint & Wallpaper Contractors and Cabinetry & Millwork
PRODUCTS
Sweet Painters & Refinishing is a full service painting company for your all kinds of painting, refinishing, contracting needs. It’s aone-stop shop including residential and commercial services. We provide the best painting solutions throughout the GTA to beautify your home or work place with the best results. For many years, we have been providing quality-painting services to our clients with the promise of reliability, excellence and affordability. Within Toronto and GTA we are renowned as leading painting service providers that are always committed to exceeding your expectations. Our wonderful clients consist of Homeowners, Real Estate Agents, Property Managers, General Contractors and Facilities Managers. Our services include the following. A. Kitchen Cabinet Refinishing / Refacing B. Painting C. Countertops D. Backsplash E. General Renovations Sweet Painters & Refinishing is the perfect team for you’re kitchen cabinets, renovations, home and commercial painting. We professionally spray paint kitchen cabinets and paint houses, condos, apartments and any type of residential or commercial property in Toronto and throughout the GTA.
SERVICES
Our residential painting services include : Home Painting Kitchen Cabinet Refinishing Kitchen Cabinet Refacing Countertops Custom Home Painting Condominium & Apartments Exterior Painting Interior Painting General Handyman services Application and removal of wallpaper Kitchen Cabinet Painting & Staining EXTERIOR PAINTING: Exterior Home Painting Aluminium Siding Painting Brick Painting Deck Staining & Fence Staining Driveway & Patrio Concrete Power & Pressure Washing COMMERCIAL PAINTING: Our commercial painting services consist of painting the following and more. We offer great pricing for bulk and large projects. We are fully licensed and insured for all your commercial painting needs. Office painting Medical offices Townhouse and apartment complexes Daycares and nurseries Small and large businesses Retail stores Fast food outlets and restaurants Hospitals and nursing homes School Factories New industrial building renovations Pre-construction painting Underground parking garage painting Hotels and motels Dance studios and gyms Arenas and entertainment venues Graffiti removal Line painting and line marking Epoxy and concrete floor painting
BRANDS
We use Eco Friendly premium paints from various brands including but not limited to Benjamin Moore, Sherwin Williams, Behr.
SPECIALITIES
Kitchen Cabinet Refinishing / Refacing, Painting, General Renovations
WEBSITE
http://www.sweetpainters.com
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cash, Cheque, All Credit Cards
LICENSES
Fully Insured, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All projects guaranteed from three months to 1 Year depending on the service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.