THEY LOST EVERYTHING I OWNED!!! Although completely their fault, they have treated me incredibly poorly and still have NOT PAID ME COMPENSATION, even after LEGAL PROCEEDINGS have culminated in a judgment in my favor.
Would you risk using this company when they could loose your possessions? I would suggest completely avoiding this company, not only because of the loss of my belongings, but also because of the way that they have treated me in the aftermath. If I could give negative stars, I would.
During the COVID pandemic, I was overseas caring for my mother who was undergoing treatment for breast cancer. Given the length of treatment I decided to stay to care for her, which meant that I was locked down far away from home. After much consideration, the best financial plan was to move out of my apartment, hiring a company to pack up, move and store all of my possessions. After seeing their website, and the many awards, I thought that Let's Get Moving Canada would be great - I have never been more wrong!
Let's Get Moving Canada told me that due to an error they had 'disposed' of EVERYTHING I OWNED - two large containers worth. This included, but wasn't limited to, family heirlooms, items from my deceased father, items from my deceased grandmother and grandfather. They lost my laptop and my backup drives, containing all of my photos from before 2018 - all of my memories. They lost my original family photos and travel memorabilia. All of the above is completely priceless and irreplaceable. Let's Get Moving also lost all of my clothes - except the small suitcase I traveled with. They lost original artwork, jewelry, furniture, shoes, bedding, crockery, cutlery - everything that made it a home.
Use any other moving/storage company you can! Pick a company who values your possessions and values how they treat their customers.
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