We moved from a 3 floor townhouse with lots of stairs to a 3 floor house with just as many stairs. We moved at the end of August - one of the busiest moving days of the year. While there were some hiccups along the way (i.e. Wrong size truck showing up with less men than we had requested and absence of wardrobe boxes), all issues were handled professionally and corrected asap by Saeed and the company. We had tons of stuff and really heavy furniture and our move took over 12 hours. Saeed and his team worked the whole day with smiles on their faces and were very careful with our stuff. The clock started when the right sized truck and extra man showed up and stopped when the full truck was unloaded and moved in. We ended up havinf more stuff than the truck could handle in one shot and Saeed agreed to go back, load up and deliver the remaining items at free of charge. Moving day is always stressful. But we truly believe that it would have been way worse without the professionalism and excellent customer service provided by the company.
- Company Response
Hi Gina, thanks so much for leaving Let's Get Moving this top notch review. We never have a problem when it comes to managing moves with lots of stairs, in fact, we're used to it. Sorry for the hiccups and we are glad it all got ironed out in the end. The next time you are planning a move, no matter how close or how far, keeps us in mind. We would be more than happy to help you again.