Ideal Stairs

Stair Builders
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96%

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Reviews for Ideal Stairs

Average customer rating:
9.8 10 (88 reviews)

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Dan  from Whitby
Dan from Whitby
3 reviews Whitby, ON
10/10

Customer Service Excellence

Victoria and I hired Ideal Stairs to redo our old carpeted oak stairs and to replace 650 square feet of carpet on the main floor and upper landing area. We selected Ideal Stairs due to other reviews on HomeStars regarding their excellent customer service. If we could give them a 12 out of 10 we would! From start to finish they kept us informed of everything that was going on, when it would be done and what was to be worked on each day. The crew was very respectful, quiet and they cleaned up every evening before going home. The price was reasonable while the quality was excellent. Raj answered our many questions and the one or two minor issues were addressed immediately. We felt truly like the customer which these days can be very challenging. The job started on the day they said it would and finished one day early. We are so pleased with our new stairs and hardwood. See the before and after pictures. Thanks very much to Mesh, Rajan and their entire crew!!

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Company Response

Thank you Dan and Victoria for your review, and choosing Ideal Stairs for your stair and flooring project. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that your experience with our company and quality of work was excellent. We understand that renovations can be quite stressful at times. We are here to provide the best options and service to reduce any stress by keeping our customers updated with the progression of their project, the work schedule and also keeping the work area tidy at the end of each work day. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for giving us the opportunity to refinish your stairs and install flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

James in Courtice
James in Courtice
1 review Courtice, ON
10/10

Redone stairway

Went from old carpet to new wood stairs. They did a good job matching colour to my hardwood floors. Cost competitive. Did the job when it was scheduled on time and in budget.

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Company Response

Thank you James for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear that your overall experience with our company was good, and we met your requirements. On behalf of the Ideal Stairs team, we would like to Thank You for your business. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

philip in Toronto
philip in Toronto
3 reviews Toronto, ON
10/10

Excellent and as promised

A pleasure to work with and the project was completed when it was promised and without any surprises. Quality of workmanship exceeded expectation and I would not hesitate to recommend them. Cheers and ty for the excellent work to Rajan and his team.

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Company Response

Thank you Philip for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad to hear that your experience with our company exceeded expectation. On behalf of Rajan and the Ideal Stairs team, we would like to Thank You for your business. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Lorna in Whitby
Lorna in Whitby
1 review Whitby, ON
10/10

Hardwood piano style stairs

Hi, My name is Lorna.
I live in the City of Whitby,On.
I renovated my stairs January 22- January 29th. I trusted the project to Ideal Stairs. The team from Ideal Stairs came in and worked efficiently, and paid attention to details. The team was very meticulous, and they ensure that the vision I had for the stairs was met.
I am an extremely satisfied customer!! I met with three other companies prior to renovating, and I have no doubt that I made the right choice choosing Ideal Stairs. If you want your stairs done right the first time , please give Ideal Stairs a call!!

1 of 1 people found this review helpful.
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Company Response

Hi Lorna, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear that you are extremely satisfied with our service and quality of work. On behalf of the Ideal Stairs team, we hope you continue to enjoy your beautiful new stairs, and we would like to Thank You for giving us the opportunity to be a part of your renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Mike
Mike
1 review Toronto, ON
10/10

Home Renovation Flooring & Stairs

A big thank you to Rajan, Mesh, Kai, Aaron, and the rest of the gentlemen at Ideal Stairs who worked tirelessly to complete the installation of hardwood floors & stairs in our home.

Rajan and Mesh were really fantastic. They were very accommodating when it came to outlining the specifics of the job, going over any potential uncertainties, and ensuring that everything would be completed in a timely manner. We came in with a rush job with a hard deadline, and they outpaced it right from the get go. Their experience in this sphere really came through, and I cannot praise their professionalism enough. Rajan, in particular was very much involved throughout the entire process. In addition to being on site very often to inspect and ensure quality control, he always did us the courtesy of keeping us in the loop via telephone at regular intervals. Really great customer care!

Kai, who was directly responsible for the installation of our flooring was exceptionally hard working and we're really ecstatic about how great everything looks. So a big thank you! We really appreciate all the effort that you put into your work! All the guys who came were polite, approachable, and displayed the utmost professionalism. They were particularly accommodating when it came time to shift the innumerable household objects to and from, zone to zone.

Throughout the job, we did have a few change requests, and like any large job there were a few spots that needed a bit of extra attention, but I'm happy to say that Rajan personally saw to it that every single one of our concerns was addressed and taken care of to our satisfaction.

I would highly recommend Ideal Stairs (and Floors!) to any prospective customers, and it is more than likely that when it comes time to redo the basement that I will be calling on them once again.

Thanks again to the team at Ideal Stairs!

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Company Response

Thank you Mike for your wonderful review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad that we were able to meet your timeline in completing your stairs and floor project, and that your overall experience with our company was outstanding. We understand the importance of being professional, detail oriented and also keeping our clients updated with the progression of their project on a regular basis. On behalf of Rajan, Mesh, Kai, Aaron and the Ideal Stairs team, we would like to Thank You once again for the opportunity to refinish your stairs and floor. We hope you enjoy these new renovations for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Dan Hardy in Aurora
Dan Hardy in Aurora
1 review Aurora, ON
10/10

New Stairs and Railing

Ideal Stairs exceeded our expectations for this stair project in every way possible! We had an ugly (and not very safe) staircase that is now beautiful and safe solid oak! Mesh and Rajan were very accommodating from the outset. They worked with us to stay within our budget and they agreed to complete the railing with the materials that I had originally purchased when this was a DIY project (I ran out of time and patience for a DIY so I called the pros!!). My wife and I are VERY happy with the results. The work was done quickly and care was always taken to keep the work area clean. I would recommend Ideal Stairs to anyone!! Thanks for a job very well done!!

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Company Response

Thank you so much Dan for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad to hear that we exceeded your expectations, and that we were able to complete your stair project within budget. We understand that renovations can be stressful at times, which is why we also keep the work area tidy, so our clients can still live comfortably in their home during this time. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for giving us the opportunity to refinish your stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors. Happy New Year!

John and Nancy in Toronto
John and Nancy in Toronto
1 review Toronto, ON
10/10

Hardwood flooring, including stairs, sales and installation

Mesh, Rajan and team did a great job, from proposal and follow up questions through carpet removal and very professional installation of stairs and hardwood flooring. The team worked hard to hit a pre-holiday season deadline and even cleaned up nicely. The guys also provided great value-added support with moving some of the larger pieces of furniture. We recommend you consider Ideal for your stair and flooring project. Well done guys!

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Company Response

John and Nancy, thank you so much for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear you had a great experience with our company, and that we were able to complete your renovation project just in time for the holiday season. We understand the importance of keeping the work area nice and tidy at the end of each work day, so that our clients can live in their home comfortably during the renovation period. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for giving us the opportunity to refinish your stairs and flooring. We hope that you enjoy your new stairs and floor for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors. Happy holidays!

James Castronovo in Mississauga
James Castronovo in Mississauga
1 review Toronto, ON
10/10

STAIRCASE RENOVATION

"IDEAL STAIRS" INSTALLED HARDWOOD IN OUR MASTER BEDROOM, IN THE UPPER HALL LANDING AND RENOVATED OUR ENTIRE STAIRCASE. FROM THE BEGINNING THROUGH TO THE COMPLETION OF THE PROJECT, THE QUALITY OF WORK DONE EXCEEDED OUR EXPECTATIONS. THE WORKERS WERE HIGHLY SKILLED, POLITE AND DILIGENTLY CLEANED UP AT THE END OF EACH DAY. MESH CALLED DAILY TO SEE HOW THINGS WERE GOING AND TO RESPOND TO ANY QUESTIONS WE MAY HAVE HAD. THE RENOVATIONS ADDED TO THE BEAUTY AND VALUE OF OUR HOME. MY THANKS TO MESH AND TO THE WORKERS FOR A JOB WELL DONE! I WOULD RECOMMEND "IDEAL STAIRS" WITHOUT RESERVATION.
JAMES & ROSE

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Company Response

Thank you James and Rose for your wonderful review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that your experience with our company was great, and that we exceeded your expectation with our quality of work. We understand that renovations can sometimes be very stressful, which is why we always keep our clients updated with the latest progression. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to refinish your stairs and flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Tammy in Burlington
Tammy in Burlington
1 review Burlington, ON
10/10

Gorgeous new railing!

Amazing job! I can't believe how beautiful my home looks as a result of the new railings installed. My small house has been transformed into a modern updated space with such a gorgeous accent! The railings are visible to the whole main floor and have made a huge difference! What a pleasure it has been to deal with Mesh and the team! Thank you for keeping my home clean as well during the process! Such a treat!

Tammy

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Company Response

Thank you Tammy for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear that you absolutely love your new railings, and that it adds a beautiful accent, modernizing your home. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You for your business. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Shakthi in Toronto
Shakthi in Toronto
1 review Toronto, ON
10/10

Thank you!

Thank you Ideal Stairs for your professional service! Extremely happy with the quality and the look of our new stairs you delivered!

Well knowledged and comfortable team to work with, I would highly recommend Ideal Stairs!

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Company Response

Shakthi, thank you for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very glad that you're extremely happy with our service and the quality of work. We hope you enjoy your new stairs for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas.

With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods.

With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized.

Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Stair Builders, Railings, and Floor Laying & Refinishing
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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