Ideal Stairs

Stair Builders
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Reviews for Ideal Stairs

Average customer rating:
9.8 10 (112 reviews)

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mikemci from Markham
mikemci from Markham
8 reviews Markham, ON
10/10

Hardwood flooring on two floors and stairs

Ideal Stairs did a high quality job to install hardware flooring on second, main floors and change the stairs from carpet to red oak by
- Install red oak caps, risers on steps.
- Install a red oak veneer on stringers and new red oak posts, wrought iron pickets.

Attached pictures shows before and after of stairs.

We choose Vintage Red Oak Mocha Solid Hardwood Estate, Pearl that is 3/4” thick and 4 1/4” width for the hardware flooring.
The stain on the stairs looks darker than the Vintage Red Oak Mocha hardwood.
Recommend that both you and your spouse check the stained red oak cap block to your chosen hardwood before start of install of stairs.

Our house does look much better now than before with carpet on 2nd floor and older hardwood, ceramic tile on main floor!

I would recommend Ideal Stairs to do your stairs and hardwood flooring.

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Company Response

Mike, thank you for your review and the before and after pictures of your stairs. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that you had a good experienice with our service and quality of work. We hope you continue to enjoy your lovely new stairs and hardwood flooring. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

S in Toronto
S in Toronto
13 reviews Toronto, ON
10/10

Wood staircase

We are thrilled with the transformation of our front hall staircase—from tired broadloom to beautiful Jotoba wood stairs in just a few days. From the outset Mesh and Rajan were professional and came to our house to discuss options and provide a detailed estimate. We initially chose maple but realized it would not work with our existing Ipe flooring on the rest of the main floor. We asked for a new shipment of wood and this request was immediately accommodated. There were many delays due to rain, and I’m wondering if the crew could invest in a portable tent or canopy to provide a dry outdoor workspace and eliminate weather related delays. Ideal Stairs also left us with additional quantity of stain so we can refinish and stain our railings to match the stairs. The price was higher than the one other quote we recieved, but I felt more comfortable with Ideal Stairs and I certainly don’t regret my decision.
There are not a lot of companies in Toronto that specialize in stairs, and it’s nice to know Ideal Stairs has years of experience and can produce extremely high quality work in this area. The before and after photos speak volumes!

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Company Response

Thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are happy to hear that you had a good experience with our company from start to finish. We understand your concern about weather related delays, and will try to find solutions with regards to this moving forward. On behalf Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs and flooring. We hope you continue to enjoy your lovely new stairs for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Maureen in Newmarket
Maureen in Newmarket
1 review Newmarket, ON
10/10

Wood flooring restain and finish

Ideal Stairs.JPG Ideal Stairs
416 613-1919
4800 Sheppard Ave. E. Unit 123
Toronto
ON
M1S 4N5
CANADA

Words cannot express our gratitude to this great company that did a fantastic job on our floors. They also helped us out when a previous company never showed up to do the job three days before a large party we were having. They are the easiest most professional company to work with. Their staff are polite competent and hard-working. I would recommend them to anyone!

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Before and after stairway in Pickering
Before and after stairway in Pickering
1 review Pickering, ON
9/10

Excellent workmanship

Remarkable detailed workmanship. Cleaned up everything each day.
Only thing that dropped their rating below a 5 is they left two holes in the wall where the old handrail mounted to the gyproc. No mention of this when giving the quote. One hole is about 1.5" in diameter. They volunteered to fix it but at an additional price. Annoyed my wife in particular and is a pain in the a** but not the end of the world.
Highly recommend these guys but be sure to ask about the fixing of any wall damage when getting your quote.

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Company Response

Thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. While we are happy to hear your appreciation for our team's workmanship, and maintaining a cleanly work area on a daily basis, we apologize for the exposure of the holes from the old handrail. On behalf of the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs. We hope you continue to enjoy your beautiful new stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Kasandra in Etobicoke
Kasandra in Etobicoke
1 review Ajax, ON
10/10

Installation of Hardwood Flooring

We've been waiting 15 years to take out the carpet from our upstairs bedrooms and staircase. Having 3 boys, the carpet had finally seen better days. Ideal Stairs was located via Homestars and after reading over the amazing reviews, we decided to make contact. Right from the start, Mesh and his team were very knowledgeable, respectful and made a way to get my new flooring installed as an early birthday present. The team arrived early every morning and explained what the day would have consisted of and went straight to work. Rajan was the lead on the project and between phone calls and daily visits to my home. He was a pleasure to work with. I absolutely love my new flooring. The boys couldn't wait to get back into their new rooms and I believe, the place feels so much lighter, with the flooring. Thank you again to Mesh, Rajan and the entire team. Job well done!

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Company Response

Thank you Kasandra for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that you found our company through HomeStars, and our great customer reviews persuaded you to choose us as your #1 renovator to replace your carpet stairs and floors with hardwood. Aside from great workmanship, we understand the importance of communication and always keeping our clients updated with the progression of their project. On behalf Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing and giving us the opportunity to renovate your stairs and flooring. We hope you continue to enjoy your new stairs and flooring for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Sergio in Toronto
Sergio in Toronto
2 reviews Toronto, ON
10/10

Staircase to basement

The team at ideal stairs are great. The stairs to my basement were done beautifully. The workers were on time everyday and extremely clean. They cleaned up everyday after the job. They kept great communication even telling me everyday when they were arriving. I am so happy I picked ideal stairs. Please trust the reviews on homestars.
Ideal is the real deal.

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Company Response

Thank you Sergio for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are happy to hear that you are very satisfied with our quality of work and professionalism. On behalf of the Ideal Stairs team, we would like to thank you for choosing us. We hope you continue to enjoy your new basement stairs for many years to follow. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Tornar in Toronto
Tornar in Toronto
2 reviews Toronto, ON
10/10

Basement stairs sand, stain and new railings

Mesh was very responsive and gave a quote over email. A date was booked and the team performed very high quality work. Very pleased with the end product !!! Thanks.

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Company Response

Tornar, thank you for your review and pictures. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear that you are very pleased with the end product, and that your overall experience was good. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair refinishing project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Matt in Toronto
Matt in Toronto
1 review Toronto, ON
10/10

Our new stairs are incredible.

My wife and I recently purchased a new townhouse in Caledon. The cost to upgrade the stairs to hardwood through the builder was insanely expensive so we opted to get the generic carpeted stairs and go with Ideal to finish them with hardwood after we moved in. We have a uniquely coloured laminate floor that we thought would be impossible to match. The guys at Ideal Stairs did the most amazing job matching the colour and we are so excited about our new stairs. They look so good, they were done on time, and the cost was beyond reasonable. I would recommend Mesh and Rajan to anyone who needs their stairs done. My wife has a design background so she is always critical and appreciates the finer details...given that all she could say was how happy she was with the new stairs says a lot about how good the craftsmanship was.

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Company Response

Thank you Matt for your review and picture. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so glad to hear that you and your wife are very happy with the new stairs, and the colour to match your laminate floors. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Jennifer from Pickering
Jennifer from Pickering
2 reviews Pickering, ON
10/10

Posts, railing and spindles upgrade

We recelntly purchased a new home that unfortunately had poorly painted the railings and the spindles were extremely short which I felt was a safety hazard. I chose Ideal Stairs after reading reviews on HomeStars. I was not disappointed. They did an amazing job and the project was completed quicker than I had imagined. They removed our painted railing and completely sanded and refinished them. We also got new spindles and beautiful squared posts to update the look.
Ideal Stairs was very professional and had wonderful communication. The workers were very clean which was important to us as well. We are beyond happy with the way the new stairs turned out and would happily recommend them to anyone. Thanks to Mesh and his team for making this a pleasurable experience!

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Company Response

Thank you Jennifer for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very excited to hear that your experience with our company was wonderful, and our professionalism and communication did not disappoint. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for providing us the opportunity to upgrade your stair railings. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Sherri S. in Scarborough
Sherri S. in Scarborough
2 reviews Toronto, ON
10/10

FANTASTIC SERVICE

We are THRILLED with our new staircase and railing from Ideal Stairs. This is BY FAR the best customer service I have ever received from a company!! Their communication was perfect, and the end result is nothing short of spectacular! Our initial quote was incredibly detailed. The finished product was even better than we had imagined! The crew called each day to let us know what time they would be arriving. They were super efficient and cleaned up everything at the end of each day. Their work ethic and craftsmanship are second to none. Thank you to Mesh and Rajan and the entire crew. Our home looks beautiful. I would ABSOLUTELY recommend this company to anyone!

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Company Response

Sherri, thank you for your review and photos. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are very happy to hear you had a great experience with our company, from receiving a quote to the finished product. We understand that daily communication and updates are very important to our customers, which is something we also take pride in from our service. We hope you continue to enjoy your lovely new stairs and railing for many years to follow. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to renovate your staircase. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas.

With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods.

With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized.

Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Stair Builders, Railings, and Floor Laying & Refinishing
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.