Victoria and I hired Ideal Stairs to redo our old carpeted oak stairs and to replace 650 square feet of carpet on the main floor and upper landing area. We selected Ideal Stairs due to other reviews on HomeStars regarding their excellent customer service. If we could give them a 12 out of 10 we would! From start to finish they kept us informed of everything that was going on, when it would be done and what was to be worked on each day. The crew was very respectful, quiet and they cleaned up every evening before going home. The price was reasonable while the quality was excellent. Raj answered our many questions and the one or two minor issues were addressed immediately. We felt truly like the customer which these days can be very challenging. The job started on the day they said it would and finished one day early. We are so pleased with our new stairs and hardwood. See the before and after pictures. Thanks very much to Mesh, Rajan and their entire crew!!
- Company Response
Thank you Dan and Victoria for your review, and choosing Ideal Stairs for your stair and flooring project. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear that your experience with our company and quality of work was excellent. We understand that renovations can be quite stressful at times. We are here to provide the best options and service to reduce any stress by keeping our customers updated with the progression of their project, the work schedule and also keeping the work area tidy at the end of each work day. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for giving us the opportunity to refinish your stairs and install flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.