First let me start out by saying that getting your roof done and getting your questions answered can become a nightmare that keeps more and more questions coming and it leaves you wanting to pull your hair out.
After my initial call to AM Roofing , my 2nd of 8 quotes, all 7 other quotes given were a matter of someone coming by going on my roof and either emailing me or leaving me a text message regarding price, Andre Glazer came by.
Andres initial question was why I made the call for a new roof. I explained my house was 17 years old and was losing shingles via evidence strewn across my back yard andI knew it was time for a new roof.
Andre proceeded to go on my roof and assess it. He explained that I was correct my roof did need replacing and that some shingles had blown off exposing bare wood as was shown by pictures he took the time to take which left space for water to penetrate.
Now you have to understand that I question everything. Andre explained the benefits of a new roof as opposed to just "fixing" the problem areas. He went into dept about Corning Fibreglass Shingles, its benefit, its wind resistance and the benefits of getting our attic insulated to R60 aiding in keeping our house warm.
Andre was not only friendly, but knowledgeable, caring and understanding. It was not until Katherine and I started getting other quotes that we became more and more overwhelmed about the process which resulted in me calling Andre back a second time to put my wife's mind at ease.
Honestly Andre was great. He put both our minds at ease answering more questions reexplaining the roofing process and never being pushy.
Ever buy a car and the salesman answered all your questions and left you feeling good about your future purchase. Well that's Andre...."There are no stupid questions ...I want and need you to feel comfortable about our Shingles and our quality and commitment to you that we will make sure your roof is done right."
Great thing about Andre, he temporarily patched our roof from the blown off shingles, told us to call about anything which we did and true to his word he answered us every time we called.
Andre is a no nonsense guy who doesn't push for your business. he treats you with the upmost respect fully explains everything and goes above and beyond.
And now as my roof is being installed, as I send my wife the occasional picture as the roof is near completion we are both very happy and satisfied with AM Roofing, the installers and with Andre as a salesman who put customer service above all else.
Thank you Andre. Great job
Keep up the good work.
New Roof ....New Insulation.... Great Price.. Great Salesman.
I've already referred you Andre and AM Roofing!!
My roof is Done. Kudos to Mike great job with the insulation. And to the Crew, Adam, Corby, Paul and Rick....Great job on my roof...You guys were Professional Courteous Polite answered all my questions. Amazing job respecting neighbors property with tarp, amazing clean up job...even made sure they ran magnetic strip across my yard to ensure no roofing nails could harm my two dogs. From Sales, Andre, to all the Crew , Adam, Paul, Corby and Rick an absolutely amazing job from start to Finish. AM Roofing absolutely fantastic. Thank you to you all on a roofing job well done. Cheers