AM Roofing Solutions

Roofing
54 Monarch Rd Guelph ON N1K 1S3
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81%
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Reviews for AM Roofing Solutions

Average customer rating:
9.2 10 (162 reviews)

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rmelzer410
1 review Collingwood, ON
10/10

Exceptional from beginning to completion. Troy's knowledge of the products and assistance during the projects was invaluable, even on a holiday Monday morning. Thanks to Dalton's help scheduling and MiKe's creative problem solving the insulation was efficiently installed. The crews doing the roofing were polite and respectful. They worked very quickly and did an excellent job. Chris and Andrew listened to and resolved any concerns effectively and completely. Everything was cleaned up, and the property left as they found it. The roof looks great and the garden, too.

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Thank you very much. Customer satisfaction is our highest priority.

LMS
1 review Guelph, ON
10/10

I am very pleased with the work that AM Roofing did for me, but I am most impressed by the excellent service that they provided.

From start to finish, every AM Roofing representative that I dealt with was professional, helpful and friendly. I had complete trust that they would do a good job, and they fulfilled all my expectations and more.

The people at AM Roofing stand out as a reliable and trustworthy, and it gives me peace of mind to know that I can count on them to be there for me if I ever need more help with my roof.

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Thank you very much for the kind words

Cat in Hamilton
3 reviews Hamilton, ON
10/10

After researching and having different companies attend our home for a quote we decided to choose Am Roofing Solutions. They got back to us right away. The deal breaker was not the cost since this was the highest cost but the consultant Larry and the Owens Corning product line!!! Larry was amazing. He was so professional, knowledgeable, and so organized. He spent a great deal of time with us and was very detailed. We wanted to know that our home would be in good hands and we wanted peace of mind that we would have a solid strong reliable roof. The crew they sent out were just as great! Hard workers in the brutal heat wave and very polite individuals. They did a great job from the start. Dropping off the bin, demo, installing, and clean up. Cyril was a pleasure and introduced himself upon arrival. Rose was also extremely pleasant over the phone and she provided updates and answered any questions I had. Overall, we were very pleased and may I add we LOVE our new roof. It is beautiful and we love the colour. Thank goodness we choose the right organization!! Thanks again Am Roofing :)

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Thank you very much for the review. Enjoy your new roof.

Joe in Guelph
1 review Guelph, ON
0/10

Misrepresentation happening with AM Roofing. Below I will quote a statement right off the AM roofing website under the heading "About"

At AM Roofing Solutions, we only employ skilled tradespeople who are certified to do their job. All of our crew members are full-time, trained and certified employees.

This is inaccurate as they outsource their work to subcontractors. And these subcontractors are not employees of AM Roofing.

The websites statement should clearly indicate the practice of outsourcing and use of subcontractors for the Installs. Let's be transparent and upfront, tell your customers that their roof will be installed by one of the many subcontractors in their surrounding area and not by AM Roofing. Be honest and tell potential customers that AM Roofing acts like a broker or middle man and connects people who need new roofs with people who actually install them.

My neighborhood has had 3 new roof installs over the past couple of weeks all by AM Roofing and after talking with all 3 roofing crews my theory has been confirmed. AM Roofing outsourced all three jobs including my own new roof which was installed on June 14. All 3 jobs were given to different subcontractors. The crew that did my roof supplied me with their own business card of their roofing business and clearly indicated that they occasionally do work for AM Roofing also.

This is why I feel they are misrepresenting themselves because at no time during the sales pitch or anywhere on the website was I informed about the practice of outsourcing or the use of subcontractors. I was lead to believe that the roofing crews were indeed full time AM Roofing employees.

And when I brought my concern forward they denied any practice of outsourcing and use of subcontractors. They indeed tried their best to convince me that the 3 crews were indeed full time employees.

Its time they stop denying whats so obvious.
I would not recommend this company to anyone.

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1 of 1 people found this review helpful.
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Company Response

Hi Joe. At AM Roofing Solutions we employ full time installers, every single installer is trained in a classroom before installing a roof for a client. Every employee has WSIB and liability insurance, and we offer the best workmanship warranties in the industry.

Bob  in Guelph
1 review Guelph, ON
0/10

New Roof - Bad Experience
We had a horrible experience with our new roof. Larry gave us a great sales pitch which he talked about best practices however what we actually got was poor workmanship, poor clean up and poor customer service. We were diligent and did our homework before choosing which company to give our business to and we feel that AM Roofing was the wrong choice. The crew worked on our roof late into the evening using flashlights. Following the completion of our roof and inspection by AM Roofing I performed my own inspection of our new roof and property. I was surprised to find numerous exposed nail heads and other various signs of a poor roofing job. If I can provide some advice to our fellow readers take it upon yourself to safely inspect your own roof. Please don't take for granted that the crew did the job with the level of workmanship you might expect. From the ground your new roof looks great, however you can't see potential problems from the ground. AM Roofing sent out their repair guy several times to make the necessary repairs to our new roof. I was told that our new roof is now fixed and completed as far as AM Roofing is concerned as It meets industry standards. Maybe not to our satisfaction but we felt like we were going around in circles and getting nowhere. Its sad when we cannot recommend our roofing contractor to our neighbors. Pictures provided below show our 2 gables one of which is fine and the other was repaired by filling in the hole/gap with black caulking rather then fixing the shingles and eliminating the gap.

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1 of 1 people found this review helpful.
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Company Response

Hi Bob,
We're sorry to hear you had a bad experience. Our crews work hard to keep customers satisfied. It's our highest priority.

Private User
1 review Owen Sound, ON
10/10

Great company, great people, marks crew was really friendly and nice. Couldn't tell there were even there when they left. Stand up job that's boys. Thanks very much, excellent work

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0 of 1 people found this review helpful.
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Thank you very much for the kind words

mark in Hamilton
1 review Hamilton, ON
10/10

I had my roof re done last week I had Marks Crew here they did an awesome job very tidy and professioal. I had the manager Brandon come out and do an inspection and he was very impressed with the workmanship. Great job.

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Thank you for sharing the experience

Richmond Hill Ontario
3 reviews New Tecumseth, ON
6/10

Had new eave trough put in and soffit work as well. Material from removal of the areas under the eaves, wad left on the ground on day 1, no clean up, nor on the following days. Took pictures and their Manager came by and said he'll ensure team cleans up after all work. Still ended up cleaning up after them. My roof area and walls now feel colder. My eaves are sagging and it's just past the 2 year warranty and they will fix it. I clean my eaves each month at least during the spring to autumn to ensure no debris lingers. I am sad by their reactions to my needs.

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2 of 3 people found this review helpful.
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Company Response

We implement debris cleaning policies on all of our job sites. We are sorry that your site wasn't cleaned up properly at the beginning, and we will make sure to refresh the training to make sure every site will be left clean and tidy.

Private User
1 review Chatsworth, ON
0/10

Came out on my long weekend. Stepped through my roof and busted out drywall in diningroom. Left house exposed for over 3 weeks to rain. Still not back to fix yet. Want to use their guy who can come for over 2 weeks to fix drywall. Didn't want to use my guy I trust who could get here in 3 days. Opened up roof for new plywood and when the sub trade (yes sub trade) called to ask them, they said just cover it up and keep going! This company us the worst I have ever had to deal with and I have dealt with a lot. Don't hire them for anything!!!!

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2 of 2 people found this review helpful.
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Company Response

We are very sorry for your initial experience. We appreciated the opportunity for you allowing us to make it right.

Private User
1 review Collingwood, ON
10/10

Just had our roof and gutters done May 2017. Our neighbours had theirs done last year and I watched and said these are the guys I'm using. Great job, high end materials using the Owens Corning System with Duration shingles. Fast, professional job. Roof looks great and am happy with the job and knowledge of having underlay water protection and new riser Duraflo vents. The gutters were only 18 years old but leaked. New seamless gutters are great after having some heavy rain. You get what you pay for and would highly recommend. Thanks Andre and the AM Roofing Team.
Paul- in - Barrie

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Thank you very much Paul for the review. We are glad you're happy with your new roof.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AM Roofing Solutions

AM Roofing Solutions, is a 3rd generation roofing company established in 1956 with 5 great locations in London, Wellington County, Grey Bruce, Muskoka and Simcoe Bluewater region, and over 165 full time employees to service our customers.
AM Roofing Solutions Services:
Commercial , Industrial and Residential roofing, cedar shakes and shingles, fiberglass and asphalt shingles, blown in Insulation, soffit fascia, eavestrough, enviroshake, flat roofs, skylights and all your roofing needs! Contact us today for a free, no obligation estimate.

Contact us today for a Free, no obligation estimate.
1-877-281-6900

CATEGORIES
Roofing
PRODUCTS
Fiberglass Shingles, Cedar Shakes and Shingles, Synthetic Slate, Skylights, Soffit, Fascia, Eavestrough, Metal Roofs
SERVICES
AM Roofing Solutions provides Roof replacement, Roof repair Eavestrough, Soffit, Fascia, Blown in Insulation, Enviroshake, Cedar Shakes and Shingles, Flat Roofs, Metal roofing, Skylights,
BRANDS
Owen's Corning, CRC, IKO, Timberline, Velux, Inspire
SPECIALITIES
Owen's Corning Platinum Preferred Contractor
WEBSITE
http://www.amroofing.ca
YEAR ESTABLISHED
1956
NUMBER OF EMPLOYEES
165
PAYMENT METHOD
Visa, Mastercard, Cheque, and Financing Available (o.a.c)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10-25 Year Workmanship Warranties
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