Design Turf Inc

Landscape Contractors & Designers
Toronto ON M9A
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Reviews for Design Turf Inc

Average customer rating:
9.8 10 (44 reviews)

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Robert and Ten from Toronto Midtown
Robert and Ten from Toronto Midtown
2 reviews Toronto, ON
10/10

Installation artificial turf backyard

Great experience! I contacted a number of companies inquiring about installing artificial turf to my backyard. Design turf hands down stood out from its competitors. As they were professional in their communication, knowledgeable and efficient. They promptly provided me with a reasonable quote and available date. The crew was friendly, respectful and organized. My backyard never looked better! My dog likes it too!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Doug from Toronto
Doug from Toronto
3 reviews Toronto, ON
10/10

Installation of Artificail Turf and Stonework

They were excellent! Showed up on the day promised and continued working everyday all day until the job was finished. They were very helpful and easy going about slight changes that were required, and every person who showed up on site was polite respectful and clearly interested in doing the best job possible. They not only installed the artificial turf where we asked but also built a retaining wall and levelled and relaid the driveway. Having totally renovated the inside of our house and added an addition less than 5 years ago, we have seen every type of installer and trades people out there, and Design Turf are truly among the best we have used.

Approximate cost of services:
$6,100.00
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Company Response

Doug
Design Turf thanks you for the extra effort you made to post your very nice review of our work performed last week on your front yard. We have thousands of very happy customers and it would be great if more of them we aware of "Homestars".

Dan  from North York
Dan from North York
1 review North York, ON
0/10

Putting Green

I had Design Turf install a putting green in August of 2012. Initially they were terrific the installers showed up on time and were very friendly and worked hard. After the installation was complete my son and I immediately went out to practice our putts. The slope was so bad that no matter how soft we putt the ball it would not hold the green. I asked that they come back to correct the issue, I was promised a return call. No one came by that fall despite several emails and phone calls. I was told they were very busy but someone would come by but did not get a date. In spring of 2013 I began calling and e-mailing again, finally in September Jerome came by to evaluate the situation. It's now November and I have not heard from him. I would recommend that you don't pay these people until you have tested your purchase.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Dan from North York
Yes we did visit and look at the golf green over 5 weeks ago and unfortunately you were not at home. I very clearly remember our initial discussions about the placement of the green in your yard and it was our strong recommendation as it is for all of our installations to start with a flat and level surface. From there we typically put in some undulations and or break. We have been installing golf greens now for over 15 years and can assure you for all certainty that we have not installed any other golf green in such a manner but we obliged in this instance at your insistence of the site location of green. We suggested that we could tier the green but at the end of the day this area was so sloped that you would not get the typical use that one normally would. The corrective procedures after the full installation is complete is nothing short of onerous. We would need to remove the green surface completely and if Dan is still sold on the heavily sloped part of the yard there would be no alternative but to incorporate retaining walls to hold in place the necessary amount of aggregates. This of course would be a costly endeavor but we would be pleased to provide a free estimate should Dan contemplate the same. Dan let us know and it would be something we could get complete before the full onslaught of winter.

Neil
Neil
8 reviews Toronto, ON

First Review

10/10

Backyard LAwn

We spent three years fighting a battle with racoons and finally gave up after trying every solution, product, myth and suggestion. Short of buying a gun and harming them we decided to lay artificial grass and couldn't be happier. We called Jerome and he came by with realistic samples, cost break downs and suggestions. After blending in some of the products with real "new sod" that we had just laid down, we couldn't tell the difference. We went ahead with the job and have been smiling ever since. We have a dog and two small children and now do not need to worry about our lawn being ripped up. My one complaint is that the product gets a warm in the summer (whereas grass stays cool) but that is not a reason not to do it. I am very happy with the service, the constant contact from the company and the installation process. The company was extremely professional, clean, and respected both my property and that of my neighbors. We made the right decision and would recommend them to everyone.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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More about Design Turf Inc

Design Turf has a 20-year history of selling ProGreen artificial grass products in the GTA and beyond. Our residential grass series has a brown fiber thatch producing a realistic looking grass and is 33% cooler than conventional turf. Plus, with the new patent-pending ProFlow backing that increases the drainage rate by approximately 400% and our moisture resistant fibers, the turf will be cleaner, drier and free from any unpleasant pet odors. Design Turf is also recognized for offering the highest quality of golf green products & for their professional installations. Design Turf golf greens are priced at $30/ft²+HST for full installation. A small 12’x15’, 2 hole backyard golf green can be as little as $7500+HST complete!

Our most popular selling landscape turf averages $19/ft²+HST for full installation. All our turf is pet friendly and has excellent drainage!

ProGreen manufacturing is the only North American artificial grass manufacturer to produce their products under one roof from start to finish. Our products are certifiably 100% LEAD & HEAVY METAL FREE! ProGreen products have a life expectancy of 30-40 years, even under the harshest of conditions, including the play of multiple dogs or when used by busy daycare centers!

For the Do-It-Yourselfer
Design Turf’s price on Natural Prime 50 for supply only is just $6.20/ft²+HST (remember it supplied only and the rolls are 15' wide!). Find out how to install it yourself here!

Please contact us! Provide a daytime phone number, email address and street address, we ’ll be happy to show you samples and arrange a free quotation.

CATEGORIES
Landscape Contractors & Designers and Landscape Architects
PRODUCTS
Residential Lawn Grasses; ProGreen Natural 50, ProGreen Natural 60, ProGreen Natural 75, ProGreen Natural 110 Golf Turf; PG AUGUSTA PG2500 Canine Turf; ProGreen K9-65
SERVICES
Install artificial grass, school playgrounds, dog kennels, daycare centers, residential, institutional and commercial properties, Install golf greens outdoors backyards, golf courses, indoors, golf academies, residential putting greens
BRANDS
ProGreen International, Sprinturf. All made 100% in-house in the USA
SPECIALITIES
Grass Replacement and Backyard putting greens,
WEBSITE
http://www.designturf.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
14
RETURN POLICY
full refund of deposit 14 business days prior to scheduled installation date
PAYMENT METHOD
Visa, MasterCard, Cheque, eTransfer
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
15 Year Manufacturer Warranty, 5 Year Workmanship
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