Boonstra Heating and Air Conditioning

1. June 2018 - I called Boonstra because the company that had installed my central AC discontinued AC service and referred his customers to Boonstra many years ago. I am very satisfied with my first experience with Boonstra. The technician, Steve, came in the promised time frame and conducted himself very professionally. He was very thorough in checking out and diagnosing our unit and explained his findings in detail. Turned out the high-priced furnace filter I had installed restricted the air flow through our old furnace too much and he recommended re-installing a cheapie. The A-coil was clean and the system pressures were within specs. He did recommend replacing the old furnace & AC, but there was no sales pitch to do so now.
2. July 2018: Called them to diagnose a noisy furnace blower. This time the technician was Jimmy - great young man, wonderful attitude, Mohawk College HVAC grad. We agreed the blower was too old (30+ years) to waste money repairing so he would have Boonstra source a new one. I talked to Barb in the office a couple times to give details - another great employee. Jimmy was back 8 days later when the blower was in to install it. He did a great, very professional job, including a smaller blower pulley to increase our air flow for better heating/cooling. So far, I am extremely satisfied with the service I got from Boonstra - response to service needs has been immediate. The technicians have been here within hours and exactly in the time frame promised.