Lusso Design (Entry Doors & Door Inserts)

Formerly Lusso Glass
Windows & Doors Installation & Service
Richmond Hill ON L4B 4V1
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Windows & Doors Installation & Service
Lusso Design (Entry Doors & Door Inserts)
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Reviews for Lusso Design (Entry Doors & Door Inserts)

Average customer rating:
10 10 (391 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Warranty work

We called Andrew because the doors have settled over time (installed by him 5 years ago). Andrew came quickly, adjusted the door at no cost. I asked him to install some additional door locks and he did it for a very reasonable price. He's always smiling and provide meticulous service.

Approximate cost of services:
$1.00
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Andrey in Toronto
Andrey in Toronto
2 reviews Toronto, ON
10/10

Side entrance door replacement

Andrew helped us identify issues with existing door system that was icing up inside and guided us through various choices to address them. Very happy with the quality of work, entire process, and the new door.

Approximate cost of services:
$4,000.00
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Company Response

Your message has a friendly and appreciative tone! Here's a polished version:

Hi, Andrey!

Thank you so much for taking the time to write a review! I'm still baffled by the choice of product the original contractor had used for the side door, but I'm very glad that we were able to vastly improve on it.

Enjoy your brand new ice-free door! Writing this in late March, I'm sure the weather of the past week has provided us with some proper testing conditions for the new door's energy efficiency levels. :)

Have a great day! Enjoy your new door (and a much warmer basement!)

Andrew
Lusso Design

Private User
Private User
1 review Mississauga, ON
10/10

New front door

We are very happy with the new door. Thanks to Andrew who helped us choose the right door for us and the modern glass design. He was very detailed and thorough installing the door and made sure we will be happy. We highly recommend Lusso Design for any one planning to replace their front door.

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much! Always happy to walk my clients through every stage of the door process and help navigate the myriad options available to ensure that the end result is exactly as you envisioned.

I appreciate you trusting us with your door!

Andrew
Lusso Design

Malcolm in Ottawa
Malcolm in Ottawa
4 reviews Mississauga, ON
10/10

Front Entry Door

We love our new full width entry door! Andrew provided outstanding design support incorporating all features we requested. Pricing, installation, communication and service met or exceeded our expectations.

Approximate cost of services:
$5,000.00
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Company Response

Hi, Malcolm!

Thank you so very much for your kind words! (And sorry for the mix-up with the sill color - glad we were able to sort it out for you. :)))))))

It was an absolute pleasure dealing with you and your neighbor! I appreciate your ever-positive attitude and your attention to detail - it’s nice to know that all the little details that go into creating a custom door and installing it didn’t go unnoticed!

Have an amazing day!

Andrew
Lusso Design

Private User
Private User
Private User reviews Markham, ON
10/10

Custom doors

We just had our custom doors installed and they look amazing. The whole experience was top notch! Andrew was great in explaining how to bring our vision to reality, was helpful throughout the process and the icing on the cake was the installation. He was professional, clean, meticulous and got the job done in one day! Highly recommend

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much! I'm so glad that you are happy with our work! I enjoy the installation process as much as the design and production stages. The decision to start personally installing my own door projects was probably one of the best I've made. Do I work longer hours? Yes. But am I also super happy with how every project is executed and how well the doors hold up after the installation (thus minimizing the amount of service work they need in later years)? Also yes! :)

Enjoy your new door and have an amazing day!

Andrew
Lusso Design

Hajkhanoom123@
H. 3.
0 reviews North York, ON
10/10

Main entrance door

I recently had the pleasure of working with Lusso Design, and I am absolutely thrilled with the results. Their team demonstrated a level of craftsmanship and attention to detail that truly set them apart. From the initial consultation to the final touches, the entire process was seamless and exceeded my expectations.

Lusso Design's commitment to delivering a high-quality product was evident throughout the project. The craftsmanship and precision in their work are a testament to their dedication to excellence. They not only met but surpassed my design expectations, creating a space that is not only functional but also aesthetically pleasing.

The communication and professionalism displayed by the Lusso Design team were outstanding. They kept me informed at every stage of the project, ensuring that I was comfortable with the progress. Their reliability and punctuality made the entire experience stress-free and enjoyable.

I highly recommend Lusso Design for anyone seeking top-notch craftsmanship and exceptional service. They have turned my vision into a reality, and I couldn't be happier with the end result. Thank you, Lusso Design, for the great job!

Approximate cost of services:
$11,000.00
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Company Response

User
check for grammar
ChatGPT
Sure, I'd be happy to help with grammar! Please provide the text you'd like me to check.

User
Those verified private user reviews are always fun to respond to as I'm trying to figure out which project it was - I'm guessing a certain contractor, who's name starts with M, and the project install was in Toronto??:))) Hopefully, I guessed correctly, if I did not - shoot me an email or text and I'll re-write the response :) but regardless - whoever it it - it goes without saying that I appreciate the trust with the project - regardless whether we worked together before or it was a first one - every single project we get is an opportunity to prove that we are still at the top of the door game so Thank You for allowing us the chance!
Enjoy the new door!

Andrew
Lusso Design
ChatGPT
Your message is clear, but there are a few adjustments that could enhance its grammar and clarity. Here’s a revised version:

Those verified private user reviews are always fun to respond to, as I try to figure out which project it was. I'm guessing a certain contractor, whose name starts with M, and the project installation was in Toronto? :) Hopefully, I guessed correctly. If not, please shoot me an email or text, and I'll rewrite the response. But regardless - whoever it is - it goes without saying that I appreciate the trust you've placed in us with the project. Whether we've worked together before or it was our first project together, every single project we take on is an opportunity to prove that we are still at the top of the door game. So, thank you for giving us the chance!

Enjoy your new door!

Andrew
Lusso Design

Here are the key changes:

Corrected "who's" to "whose" as it denotes possession.
Added commas for better readability.
Split a longer sentence into two for clarity.
Minor stylistic changes for consistency and professionalism.
User
check spelling Older Toronto and almost 2 full days to do 2 doors? Oh, I know exactly which one it is! Thank You for leaving a review, M!
They were not easy by any measure but so satisfying to pull off - I have probably 2+ dozen photos of the custom trimwork that we did around the front door on the interior side, probably one of the more intesting fine carpentry challenges of 2023, very tedious work (and Im definitely glad that nor EVERY project that I deal with is that complex) but these are the kind of projects that You are the most proud of when You flip through that finished project gallery - I'm yet to post it on my social properly - can;t wait to show it off:))
Enjoy Your new doors!

Andrew
Lusso Design
ChatGPT
Your message is engaging and conveys your enthusiasm well! Here's a version with some spelling corrections and slight adjustments for clarity:

Older Toronto and almost 2 full days to do 2 doors? Oh, I know exactly which one it is! Thank you for leaving a review, M!

They were not easy by any measure but so satisfying to pull off. I have probably 2+ dozen photos of the custom trim work that we did around the front door on the interior side, probably one of the more interesting fine carpentry challenges of 2023. Very tedious work (and I'm definitely glad that not EVERY project I deal with is that complex), but these are the kinds of projects that you are the most proud of when you flip through that finished project gallery. I'm yet to post it on my socials properly - can't wait to show it off. :)

Enjoy your new doors!

Andrew
Lusso Design

Key changes include:

Corrected "intesting" to "interesting."
Adjusted "Im" to "I'm" for contraction consistency.
Corrected "can;t" to "can't."
Made minor adjustments to punctuation for better readability and professional tone.
Slightly adjusted phrasing for clarity and flow.
User
one more Thank You so much! Warranty on the door is 10 years & that includes the multipoint lock of cpourse, so by all means - I'm happy to come out and deal with it if any issue ever arises. It only affects a very small percentage of our doors even though at this point more than half of them get a multipoint lockset. Im very glas that I have the manufacturers that back their product so I can service my existing projects with minimum hassle for my clients.
Thank You for Your trust & don't hesitate to reach out if You ever have any questions or concerns!

ChatGPT
Your message is thoughtful and reassuring! Here's a polished version with some corrections for grammar and clarity:

Thank you so much! The warranty on the door is for 10 years, and that includes the multipoint lock, of course. So, by all means, I'm happy to come out and deal with it if any issue ever arises. It only affects a very small percentage of our doors, even though, at this point, more than half of them are equipped with a multipoint lockset. I'm very glad that I have manufacturers who back their product so I can service my existing projects with minimum hassle for my clients.

Thank you for your trust, and don't hesitate to reach out if you ever have any questions or concerns!

Key changes include:

Corrected "cpourse" to "course."
Added commas for better readability.
Corrected "Im" to "I'm" for consistency in contraction usage.
Minor adjustments for clarity and flow.
User
1 more - Thank You so much for Your patience & for taking the time to write the review as well!!
Most of the door project that we tackle are around 7-10 week turn-around time for production(during the season & luckily a bit less during teh off season in the winter time) but some take a little bit (or very rarely a lot) longer. But so far even with the doors that took a while to come in, I'm yet to hear from my clients that it wasn;t worth teh wait:))) Thank You so much for trusting us, for Your patience and for teh interesting ideas!
Enjoy Your new doors!
ChatGPT
Your gratitude and optimism shine through! Here's a refined version for enhanced clarity and correctness:

Thank you so much for your patience and for taking the time to write the review as well!

Most of the door projects that we tackle have a turnaround time of around 7-10 weeks for production (during the season, and fortunately, a bit less during the offseason in winter), but some may take a little bit (or very rarely, a lot) longer. But so far, even with the doors that took a while to come in, I'm yet to hear from my clients that it wasn't worth the wait. :) Thank you so much for trusting us, for your patience, and for the interesting ideas!

Enjoy your new doors!

Corrections and adjustments include:

Corrected "teh" to "the."
Added "projects" to make "Most of the door project" plural for grammatical accuracy.
Adjusted "wasn;t" to "wasn't" and made sure contractions are correctly spelled.
Minor tweaks for readability and flow.
User
another Thank You so very much for such a detailed review!!! Thank You for all teh kind words! We always strive to do our best on every project, so it feels amazing to read the feedback like thsi - in the end being able to create something awesome for our clients and to see them appreciating our work is somthing that pushes us to try ouor hardest at every job.
Thank You so much! Enjoy Your new doors!
ChatGPT
Your appreciation and dedication are evident! Here’s a polished version of your message:

Thank you so very much for such a detailed review!!! Thank you for all the kind words! We always strive to do our best on every project, so it feels amazing to read feedback like this. In the end, being able to create something awesome for our clients and seeing them appreciate our work is something that pushes us to try our hardest at every job.

Thank you so much! Enjoy your new doors!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New front door

Andrew did an excellent job installing a customized front door for me. I first contacted him before the summer, and he immediately impressed me with his extensive knowledge of the various choices available for front doors.
He is highly detail-oriented and organized, ensuring that all my specific requests were clearly written into the contract. Three months later, when the door was finally installed, it looked absolutely gorgeous and stood out in my neighborhood. I strongly recommend him for any front door project.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for your patience and for taking the time to write the review as well!

Most of the door projects that we tackle have a turnaround time of around 7-10 weeks for production (during the season, and fortunately, a bit less during the offseason in winter), but some may take a little bit (or very rarely, a lot) longer. But so far, even with the doors that took a while to come in, I'm yet to hear from my clients that it wasn't worth the wait. :) Thank you so much for trusting us, for your patience, and for the interesting ideas!

Enjoy your new doors!

Andrew
Lusso Design

Private User
Private User
Private User reviews Markham, ON
10/10

Door and Lock

We were pleased with Andrew's service level and care throughout the process. We purchased our door and lock from the company many years ago.
Happy with the product however, had an issue recently. Nothing uncommon after several years of use. We reached out to Andrew and offered to drop by the same day. He is experienced and was able to identify the issue right away. While it required a new part, he installed a temporary fix to minimize any impact. He reached out to us to let us know when we could expect another visit. Provided flexibility with dates and times. Fix the problem and works great.

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Thank you so much! The warranty on the door is for 10 years, and that includes the multipoint lock, of course. So, by all means, I'm happy to come out and deal with it if any issue ever arises. It only affects a very small percentage of our doors, even though, at this point, more than half of them are equipped with a multipoint lockset. I'm very glad that I have manufacturers who back their product so I can service my existing projects with minimum hassle for my clients.

Thank you for your trust, and don't hesitate to reach out if you ever have any questions or concerns!

Andrew
Lusso Design

Private User
Private User
Private User reviews Toronto, ON
10/10

New Doors

Andrew replaced our front door and side door. He and his team did a great job and were able to replace both doors for an old Toronto home in under 2 days. We have had the new doors for 2 months and are very pleased. Andrew is thorough and will walk you through all of the finer points of replacing your doors to make sure you get exactly what you want. It takes time, but is worth it.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Older Toronto and almost 2 full days to do 2 doors? Oh, I know exactly which one it is! Thank you for leaving the review, M!

They were not easy by any measure but so satisfying to pull off. I have probably 2+ dozen photos of the custom trim work that we did around the front door on the interior side, probably one of the more interesting fine carpentry challenges of 2023. Very tedious work (and I'm definitely glad that not EVERY project I deal with is that complex), but these are the kinds of projects that you are the most proud of when you flip through that finished project gallery. I'm yet to post it on my socials properly - can't wait to show it off. :)

Enjoy your new doors!

Andrew
Lusso Design

Private User
Private User
Private User reviews Newcastle, ON
10/10

New front door

I came across Andrews company on Instagram and called him to get a quote on a new door. From that first interaction, Andrew was honest and upfront about the process, timing, and cost. We communicated initially via email whereby Andrew provided several sketched options of what was requested as well as other suggestions to complement your home to provide you with a choice. We then met in person to finalize all designs/options. During the production process, Andrew called to manage expectations re: install date. On the installation date, he was on time, and the install was done well within the timeframe he provided. When he left my front door area was cleaner than when he arrived. Extremely satisfied with the end-product and will highly recommend his work to anyone.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Those verified private user reviews are always fun to respond to, as I try to figure out which project it was. I'm guessing a certain contractor, whose name starts with M, and the project installation was in Toronto? :) Hopefully, I guessed correctly. If not, please shoot me an email or text, and I'll rewrite the response. But regardless - whoever it is - it goes without saying that I appreciate the trust you've placed in us with the project. Whether we've worked together before or it was our first project together, every single project we take on is an opportunity to prove that we are still at the top of the door game. So, thank you for giving us the chance!

Enjoy your new door!

Andrew
Lusso Design

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lusso Design (Entry Doors & Door Inserts)

Welcome to Lusso Design's Homestars Page

We specialize in design, manufacturing & installation of top quality fiberglass & steel entry door systems. With over 15 years of experience in door manufacturing we use door components by Novatech as well as MasterGrain, which are the two of most prominent Canadian door & door component manufacturers. Our doors are assembled & installed with great care to make sure that You get a product of unrivaled quality & appearance.

We use custom manufactured wrought iron & lasercut steel door inserts to add true individuality to Your door, making sure, that Your door will look like no other.

Currently we're developing a system of custom designed aluminum & glass railing that will match our doors & infinitely increase the curb appeal of Your house.

Visit Us in our beautiful showroom in Richmond Hill & see it Yourself.

For latest & greatest in the world of custom doors & door inserts follow
Us on Instagram @lussodesigncanada

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Full door systems: Steel doors & Fiberglass doors. Wrought iron door inserts, Decorative glass, Lasercut metal inserts for doors and windows. House numbers in script(Script address). Door hardware, such as handlesets, hinges, weather-stripping etc.
SERVICES
Installation of door systems, door inserts and door hardware, window glass replacement, door realignment.
STYLES
Door systems: Steel doors & Fiberglass doors Door Inserts: Wrought iron, Lasercut iron, Decorative glass. Script address: Laser cut out of solid aluminum, exterior high durability paint powdercoated finish.
SPECIALITIES
Entry Door Systems: Steel doors & Fiberglass doors; Wrought Iron Door inserts; House numbers in Script(Script address)
WEBSITE
https://lussodesign.ca
YEAR ESTABLISHED
2009
PAYMENT METHOD
Cheque, E-transfer, Cash, Visa, Mastercard, Amex, Financing, PayPal
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.