The Gentlemen Pros Plumbing, Heating & Electrical

The work was good, the tech was excellent. The install looks great so far. However I'm not happy with the pricing. $341 to install plus $69 to come out is very expensive to me. But it's how the pricing was presented to me is what I'm really unhappy with. When I called I was told they couldn't tell me a price because the tech has to "assess" the job and the price is based on that, because there might be some unforeseen complications. However when the tech came, there was no assessment. He told me the price and invoice says "install client supplied kitchen faucet". So clearly the price is set and I could have been told over the phone. I realize this is an industry standard but it shouldn't be. The customer should be told the cost for single jobs (install faucet, replace toilet, etc). In the future this is going to make me look for a private plumber rather than go through a company. The service from the tech was outstanding, very professional and the job got done. But your pricing policy leaves a lot to be desired.