I requested a quote for potlights, dimmer, and a small fixup at the breaker box. Price was fair, and we set the appointment a few weeks after because they were not available immediately.
The day came and went, no one showed up. I got no responses until after 5pm - I should have seen the red flag right there... Instead, I agreed to reschedule.
On the 2nd appointment, their crew showed up on time. They showed me a work order of potlights and dimmer - NO breaker, have completely forgotten about this but in my defense this was weeks after.
The lights were super nice, and his crew were very efficient; however, the dimmer were installed backward. No problem, it's such a small thing it's not even worth complaining, especially after their amazing job with the lights.
Once I received the invoice, I immediately realized something's wrong - even the invoice only has potlight which indicated that none of us remembered the work item, but the sum was perfectly remembered.
I called John and the first thing he did was insinuated that I was weaseling my way out of paying him. He kept repeating that we had a contract - which we did, but did that also include flaking off and sending his men out with incomplete work order?
He also said that he would had no problem if I ask for more dimmers installed once they were onsite. Come on, how many contractors would do extra work for free?
I'm a man of my words and I would never ask anyone to do more than what we agreed to; but I expect the same from others. In this case, while I am reasonably happy with the work that was done so far, I no longer feel comfortable working with John so I have elected to pay him in full and terminate our contract early.
- Approximate cost of services: