Red Robin Masonry

Masonry & Bricklaying
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98%
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Reviews by rating (past 12 months)
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Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (336 reviews)

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Amy Agur
9 reviews Toronto, ON
10/10

The front facing was falling off of our concrete front steps. I called Red Robin Masonry for a quote and a representitive had provided a written quote within 3 business days. The repair was completed in 2 days (there was more damange than suspected to the concrete) and the end result is beautiful. As always, I will be calling Red Robin Masonry with my next project.

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Company Response

Hi Amy, thank you for taking the time in writing us a review. It was a pleasure working for you and tending to your home's needs. Hopefully your home doesn't require further work, but in case it does, we look forward in hearing from you again. All the best, Anna

Lizmac in Toronto
1 review Toronto, ON
9/10

Though the job did not start out as I had hoped, David and his crew really came through. They went above and beyond to ensure I was happy with the job. They were polite, friendly and responsive. Thank you, you have given our house a new lease on life!

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Hi Liz, we appreciate your honesty and kind review. It was a pleasure working for you and happy to hear you are pleased with the final product! Take care and all the best, Anna

Saudade Nogueira from Mississauga
5 reviews Mississauga, ON
10/10

The company quickly responded to my request for an estimate. I felt very comfortable with John, General Manager who provided the estimate as he was very knowledgeable and friendly and did not pressure me at all. Greg, who performed the work with a team member is a very talented/competent mason and I was really impressed with his work. The brick used for the chimney was the same as the original and the workmanship was seemless. The limestone window sills were installed professionally and attentively and looked great aesthetically. All staff were very courteous and friendly. The company is easy to deal with and I would definitely recommend them

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Good afternoon Saudade, thank you very much for your review with plenty of positive feedback! I will definitely pass along the praise to John, Greg and the rest of the team. I'm very pleased you are happy with the final product. Most kind regards, Anna

Cory in Toronto
2 reviews Toronto, ON
10/10

The Red Robin team did a great job removing decaying bricks from the side of my house. They finished on time and the work is very well done. Their team was also extremely courteous with myself and neighbours.

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Company Response

Hi Cory, thank you for your kind review as it's must appreciated. It was a pleasure working for you. Regards, Anna

Daniel in Toronto
2 reviews Toronto, ON
10/10

Just had a great experience with Red Robing. The outside concrete near the foundation was crumbling, we had many bricks to replace and some tuck pointing was needed. The quote process was efficient and the work needed was well documented. The works was done on time and on budget. There was great communication with the office too. Overall, very satisfied.

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Hi Daniel, thank you so much for your positive feedback. Red Robin will always try to work within a customers budget without giving up the quality and care a home needs. It was a pleasure working for you. Kind regards, Anna

Carol Herzog from Etobicoke
5 reviews Vaughan, ON
10/10

Red Robin was very professional, from the gentleman that first came out to the house to assess what we needed, to the men that did the repair work. They showed up when promised and Anna from their office was always in touch via email. We actually had an issue with part of the repair and they returned within a few days and fixed the situation perfectly. I'd definitely recommend this company.

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Hi Carol, thank you for your review. We strive to make each and every customer happy, even when a repair is required. It was a pleasure working for you and thank you again for choosing Red Robin Masonry. Take care, Anna

Private User
7 reviews Toronto, ON
10/10

This is the second time now we have used Red Robin and once again have been very pleased with their work. John Ambrose came out right away to go over the job with us and gave intelligent input into the repairs as well. The concrete veranda is over a cold cellar and over the years the pointing and the brick surfaces had crumbled in spots, particularly where a railing had been installed on the stairs. Anyways, John came out on schedule and was very pleasant and responsive to my questions and concerns which makes such a difference. He worked right through till the job was done and the veranda looks super. The pointing color is excellent which makes such a difference as then you are not noticing where repairs have been made. I called Red Robin up after the job was finished with a concern and was satisfactorily responded to right away. They stand by their work and would definitely use them and recommend them. Their people know their stuff!

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Good morning, thank you for your review - we appreciate the positive feedback. Any further concerns or questions you have, do not hesitate to contact us. Will definitely pass along the praise to John! Take care and all the best, Anna

Frank in Toronto
5 reviews Toronto, ON
10/10

Grateful to Homestars! After acquiring several quotes, I decided to go with Red Robin Masonry. From dealing with John for the initial quote to Anna for straightforward correspondence, the entire process was seamless. Clarence and his co-worker did a great job and would highly recommend them!

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Good morning Frank. So happy to hear you acquired other quotes and decided to choose Red Robin Masonry! Thank you so much for the kind review and I will pass along the praise to John, Clarence and his co-worker. Have an incredible summer! - Anna

Private User
1 review Hamilton, ON
10/10

The job I had done was very well done. I was very satisfied.
The guys were clean neat and orderly and pleasant to deal with.
I would hire this company and recommend this company again.

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Good morning, thank you for your kind review. We appreciate the positive feedback and future recommendations! Best, Anna

santoned from Toronto
5 reviews Toronto, ON
10/10

From the start these guys were great. From a detailed quote that gave me options to choose the level of repair I wanted. They worked around a very time sensitive schedule. When they showed up they kept the yard clean and worked to use as much material that I already had. This alone saved me a bundle!

I dealt with Dave and he was personable, up-front and delivered on his commitments. I would not hesitate to recommend Red Robin Masonry to anyone.

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Good morning - thank you for your kind review. We always strive to ensure the customer has a great experience with us which includes tending to their needs. I will pass along the praise to Dave. Have a wonderful summer. -Kind regards, Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Solutions will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, and Concrete Contractors
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
WEBSITE
http://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
cheque and cash
PAYMENT METHOD
Cheque, Credit Card, Cash
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
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