Red Robin Masonry

Masonry & Bricklaying
52 Marchington Cir Toronto ON M1R 3M7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 10 timesBest of 2019winner 10 times

Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (387 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Parging

This winter was particularly bad on the old parging along the side of the house, so I called Red Robin. I couldn't be happier with the work they did. Things look great. Highly recommended.

Was this review helpful?
Company Response

Thank you for taking the time in writing a review. Hearing how happy you are with the work is music to my ears. I will pass along the praise to the team. Many thanks and best, Anna

Kate from East York
Kate from East York
2 reviews Toronto, ON
10/10

Great work, competitive price

These guys were professional, friendly and great to work with. They did tuck pointing over my whole semi, and did a very nice job. Wouldn’t hesitate to recommend. Also well priced.

Was this review helpful?
Company Response

Hi Kate,
Thank you so much for this great review. It was a pleasure working for you - please do not hesitate in contacting us if you require work in the future. Thanks again!
Best,
Anna

W U.
W U.
3 reviews Mississauga, ON
10/10

An exceptional chimney rebuild

Red Robin just completed a fantastic job repairing and rebuilding our chimney. It was true professionalism from quote to completion. Thanks to John and Dave who were always prompt to respond to any question or request. The crew’s workmanship looks exceptional and special thanks to Ivan. He went beyond his prescribed duties when he willingly completed a task as a personal favour to me! The site cleanup was great.
I highly recommend Red Robin Masonry and would
not hesitate to hire for future masonry work.
W Unruh Mississauga

Was this review helpful?
Company Response

Thank you for taking the time in writing a review, Wayne. It was an absolute pleasure working for you. All the best, Anna

Benjamin in Old Toronto
Benjamin in Old Toronto
1 review Toronto, ON
10/10

New front steps

Our stairs were falling apart. After several attempts to repair, we were referred to Red Robin by another trusted General Contractor .

John was prompt to respond to me, showed up EXACTLY when he said he would to evaluate and provide an estimate. The work started almost EXACTLY when they said it would and was completed exactly when they said it would.

On time, on budget, on schedule...what more could you ask for?

Was this review helpful?
Company Response

Hi Benjamin,
Thank you so much for this amazing review. Simply music to my ears hearing you were not only pleased with the work but completely satisfied with our customer service as well. Can't wait to pass along the praise to John, the crew and the rest of the team. It was a pleasure working for you Benjamin and please do not hesitate in contacting us again! Hope you have an incredible long weekend and all the best, Anna

Brian in Toronto
Brian in Toronto
1 review Ottawa, ON
10/10

Window sill and front porch required to be fixed

My wife and I, had shopped around and received a number of quotes. We were impressed at the very beginning with the professionalism and how the rep articulated what the process would look like and what was required, to rectify the problem we had to fix. It definitely made our decision very easy in terms of why to use Red Robin.
The follow up was consistent from the get go and was truly appreciated, as we were kept in the loop from the initial agreement to move forward to have Red Robin, recitfy our house issues.
We would definitely recommend Red Robin in a heartbeat and not hesitate for a second, to use their services in the future.

Was this review helpful?
Company Response

Hi Brian,
Thank you for leaving us a review. It means a lot to us knowing you received quotes from other companies and in the end, decided to go ahead with us. Super pleased to hear you were happy with our customer service and work. Thank you once again for your business and hope you have a fantastic 2019. Best, Anna

SRH
SRH
4 reviews Toronto, ON
10/10

Quotation Request

We had an inquiry to estimate the cost some structural work around the house. While we ultimately decided to not proceed with this work, Red Robin's team was very professional in providing us with immediate feedback, a competitive quotation, and recommendations. Thank you Red Robin Team.

Was this review helpful?
Company Response

Thank you so much for your wonderful review. We pride ourselves on customer satisfaction and appreciate the opportunity to quote on your business. We hope you keep us in mind when ready to proceed with the work.
Best and safe travels, Anna

Hanndyy
Hanndyy
6 reviews Toronto, ON
9/10

Brick cut out for Patio slider and closing up existing window

Worked with Red Robin to have a large cut out made to the back exterior wall to allow for a paito slider put in. Also, expanded the opening of another window and fully closed in a different window.

Jessie was assigned to our project and he was GREAT!!

I took off a point as the RR clean up crew broke a planter when packing up. RR was able to cover the replacement cost.

Was this review helpful?
Company Response

Hi Hanndyy,
Thank you for your kind words - I cant wait to pass along the comments to Jesse! He will be thrilled to hear it! Terribly sorry again for the broken plantar - we hope you can forgive us and keep us in mind for any future masonry needs. Happy Holidays and all the best, Anna

Anna
Anna
8 reviews Toronto, ON
10/10

Create window opening and brick up another window

Second time I've hired this very professional company. They do excellent work and it's done properly. My husband is a civil engineer and he was very impressed when he saw the finished work.

Was this review helpful?
Company Response

Hi Anna, thanks so much for choosing us again, we sincerely appreciate your business. It's always a pleasure working for you. Please do not hesitate in contacting us again! Absolute best, Anna

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent masonry services

Really great follow-up and staff. Did a great job. Had to have them come back and do a small item that had been missed, but they were so pleasant and wonderful about it. Highly recommended!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Good morning,
Thank you so much for taking the time in writing us a wonderful review - even though we missed a spot. We are so terribly sorry for the inconvenience. Thank you so much for understanding as this rarely happens. For future masonry needs, do not hesitate in contacting us. Kind regards, Anna

Toronto Renovator in Scarborough
Toronto Renovator in Scarborough
1 review Toronto, ON
0/10

How do these people stay in business?

Shoddy work that took 3.5 weeks--not the 1 week promised. They had to come back--twice--to fix their substandard work. Our front step had a huge gouge that meant everyone tripped as they entered the house. We had to ask twice for them to complete that job, then come back to repair the work they'd done--open joins, holes in the cement. The pointing work was 40% done when they stopped. We had to have them back to finish that, also.
Very difficult to deal with as they don't show up when they say they will--don't even call.

1 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Masonry will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, Concrete Contractors, and Waterproofing
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Mortar Repair, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers, Fireplace
WEBSITE
http://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
Cheque and Cash
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BILD, Renomark
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.