Had a problem this spring with squirrels making a nest under our 2nd-floor deck. Swat Wildlife sent Derick the following day - he was great. He arrived on time. He was able to remove my deck boards, clean out the nest, ensure there were no babies or wildlife left, and replaced the boards beautifully. Installed strong wire mesh to prevent the problem from recurring. Stuck to his quoted price. Overall I was very pleased with Derick's professional, friendly, prompt and capable service.