HomeStars  >  Roofing in York  >  Luc's Roofing ltd
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Reviews for Luc's Roofing ltd

Average customer rating:
10 10 (217 reviews)

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contra in Toronto
1 review Toronto, ON
10/10

It's interesting to read all of the great reviews for this company. There is no mystery as to why Ben and his crew are shooting the lights out with consistent 10/10 scores: they work hard and know what they are doing, the job starts in a timely manner, the cost quote is firm, and after the project is complete, they clean up properly. All that at a competitive price. Seems like a winning formula to me.

Having used another roofer before, I know from experience that this isn't the way other companies operate. Save yourself the hassle and get a fellow like Ben who knows how to deliver on his promises.

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Nicole Arsenault Bernard from Toronto
6 reviews Toronto, ON
10/10

We had a new roof put in 2 years ago by Luc's Roofing - Ben and his team had done an impeccable job! We had huge rainstorms earlier this week and noticed a few drops of water coming into our enclosed porch. I assumed there was something wrong with our roof. I emailed Luc's and Ben came by the very next day (Canada Day!). Upon inspection, the roof is completely fine but Ben did notice that our 2nd storey window (which lines up directly above our enclosed porch) was possibly letting water in through the siding. The same thing had been noted by Ben to my husband 2 years ago (I wasn't aware of this). Ben very nicely caulked around our window and siding areas that had a few cracks. He asked that we let him know if we still have water coming in. My husband climbed up on the roof with Ben and saw that roof is still in impeccable condition. We tried to pay Ben for his time but he refused. He is genuinely a nice person and incredibly professional! It is sooooo refreshing to meet someone like that who obviously takes pride in his work and company's reputation. Big thank you to Ben and Luc'so Roofing!!

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Company Response

Hi Nicole, we're so happy that you had such a positive experience with Ben! He's definitely one of our biggest assets!

Max in Toronto
1 review Toronto, ON
10/10

I am very happy with the job Ben did on my roof. It took a couple of calls to set up a reconnaissance meetup, then a couple more meetings to settle down on the color and particular shingle type. Ben was very accommodating and patient explaining the details of what could be done and outlining pros, contras and the associated costs.
I had a few more special requests such as adding drip edge all around the perimeter, DiamondDeck underlayment 6 ft from the edge instead of 3 ft, aluminum siding fixups, vents replacement.
Also took a few more quotes from other companies also rated very highly on HomeStars and found that Luc's Roofing quote was very competitive - the base prices were all very similar, but extras that I requested were priced more humanely.
Then it took a few more days to find a couple of days with no rain forecasted.
Guys worked really hard, 7 AM to 8 PM, two days, but the result is just impeccable. Not only did they put all the items that I requested (which is expected, right), but the quality of workmanship is superb - all the items that needed to caulked - got caulked. Al the valleys and sidings that had to be be carved and bent - got done very nearly.
They also covered all around the house with the tarp and then swept with the magnet. Unlike the other time when I had the roof fixed, this time I did not find any loose nails on the ground after the crew left. All was cleaned and swept, no traces of garbage or anything like that.

I highly recommend Luc's Roofing for your roofing needs - liked the experience of dealing with them and found that the price that they charge is well worth the result.

P.S. One of my neighbors is doing the roof now and it feels eerie to see shingles dropped right on the plywood, no underlayment, no nothing. Feels so good that I met Ben!

Max

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Company Response

Hi Max,
Our guys take great pride in their workmanship and leaving everything as clean as possible -- we're so glad you enjoyed the experience!!

Private User
1 review Toronto, ON
10/10

Ben and his team at Luc's roofing did an amazing job on our roof. Not only did they need to replace all the shingles but they also performed structural work on the roof, which was bowing. They were prompt, extremely professional and very accommodating. We would definitely use them again and cannot recommend them enough!!!

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Company Response

We're so glad you had everything addressed that you needed! We always aim to create the best experience for the homeowner possible!

Daniel in Brampton
1 review Toronto, ON
10/10

Amazing work by an amazing company. Ben and his team were very communicative from the start and the process was very straight forward. He had explained the working process, and even came up with suggestions days before he started. It was a one day job in between rain days and our home was left spotless.

Ben was very honest about everything and we cannot be happier with their work. Thank you for making this process very easy and straight forward. Definitely recommend if your roof is in need of new shingles or repair.

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1 of 1 people found this review helpful.
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Company Response

HI Daniel, we are so glad that you had a great experience -- Ben is such a great asset to our team!

Tracy from East York
2 reviews Toronto, ON
10/10

I recently retained Luc's Roofing for the second time, for a small job at my home, to replace the shingles on a porch overhang. I called Luc's because they had done a job for me last year and I was really overjoyed with the service and the job. Both times I've dealt with Ben. He is very fast to respond (last year he came to me on a Sunday), and fast to get his crew to work. The crews have gone the extra mile and done a little extra (now on two occasions), and they leave me super pleased by cleaning up entirely. If you need roofing done, call Ben at Luc's Roofing. You won't regret it.

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0 of 1 people found this review helpful.
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Company Response

Hi Tracy! Thanks for such a nice review! Ben and his crew are such a great asset to our company -- we're so glad you enjoyed your experience with them!

Private User
1 review Toronto, ON
10/10

I was in need of new shingles and a leak repair. Luc's took care of everything and exceeded my expectations. Excellent customer service & excellent communication. Thank you Ben & crew!

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Company Response

Thanks for the great review! We're so glad to have helped you have such a positive experience!

Private User
2 reviews Toronto, ON
10/10

Amazing service. My roof was installed in 2008. 8 years later there was a maintenance issue and Luc's Roofing came and resolved the problem no questions asked. They came within two days and do the job as they promised they would.

Most pleasant experience I've had with a contractor. Highly recommend!

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Company Response

We're very happy that the problem was solved and that you were pleased with our service!

Carmelo from Scarborough
1 review Toronto, ON
10/10

Luc's Roofing was recommended to me by a friend who had used them before. She said that they were "the best and, although the price might seem a bit high, you really get what you pay for with these guys". I couldn't agree with her more! They were absolutely excellent! The job was to replace both the peaked section of my roof as well as the flat section at the back (along with new eaves troughs and downspouts). In all, the price was well worth it as you'll see from the below! They stripped the old roof right down to the sheathing and replaced the rotted wood where necessary. While removing the old roof they were able to keep the property fairly clean even though this type of work is usually pretty messy. They also cut in a ridge vent at the peaked section of the roof because I had inadequate ventilation. They used the ice and water shield before installing the rest of the roofing materials. Everything was sealed up beautifully. You can tell the work was done with care and it looked fantastic too! When it came to the new eaves troughs, I had asked about those covers/screens they have to keep the leaves and other debris out of the gutters. I believe that most other companies would use this opportunity for an "up sale" to make a bit of extra cash on the job but these guys immediately advised me against it (as there really is no reliable system to keep debris out of the gutters other than cleaning them the old fashioned way). To me, that's a company I can trust. They were also a super polite group of guys. The quote was detailed and as accurate as can be expected (since you can't tell how much rotten wood there might be under the old shingles etc.). The work was done in an appropriate amount of time and most importantly, I haven't had a problem since! I feel secure that my roof won't leak for a LONG time. I've also recommended Luc's to a number of people looking to get the job done right. You really do get what you pay for with these guys and I'd be happy to use Luc's again in the future.

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1 of 1 people found this review helpful.
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Company Response

Hi Carmelo--Thanks so much for the great review! We're thrilled you're very happy with our service. That's OUR ultimate satisfaction and is the goal we strive to meet in every job we do. Again, thanks : )

Thomas Webb from York
1 review Toronto, ON
10/10

Called one day, that same day received an estimate. We are return customers as Luc's Roofing have given us excellent service in the past. Two days later they came and were done by the end of the day. No muss, no fuss, just great service. I highly recommend Luc's Roofing for your home.

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Company Response

Hi Thomas -- Thanks for the review, we're happy to have been of service to you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Luc's Roofing ltd

Established in 1976, Luc's Roofing is a family owned roofing business that has been servicing the GTA for over 30 years. We offer shingle roofing and flat roofing services, plus low-slope, cedar and slate roofing. Our goal is to ensure each and every customer has the security of a job well done. That's why we stress superior products, superior workmanship and superior service. Our motto, "We've got your peace of mind covered," guides all our activities and we work hard to live up to it! Please visit our website at www.lucsroofing.com

CATEGORIES
Roofing
PRODUCTS
Roofing of all types: shingle roofing, flat roofing, cedar roofing, roof repairs, slate repairs, flat roof ISO insulation, skylights.
SERVICES
Free inspections. Written estimates. Installation. Luc is certified by Certainteed Shingle Company as a Quality Master Shingle Specialist and our lead tradesman is qualified as a Master Shingle Applicator.
BRANDS
Certainteed shingles, Grace ice and water shield, Lomanco vents.
STYLES
All styles of shingle roofs, flats, low slopes, cedar and slate. We take pride in adding beauty to homes, new or old, to increase their aesthetic appeal or restore their original beauty.
SPECIALITIES
Our staff have worked on a vast number of projects and excel in anything from large, straight-away surfaces to small, intricate jobs. We are highly aware of protecting your grounds and other house surfaces while we work.
WEBSITE
http://www.lucsroofing.com
YEAR ESTABLISHED
1976
PAYMENT METHOD
Cheques
LICENSES
Building Renovator
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on full roofs
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