Furnasman Heating and Air Conditioning

Heating & Air Conditioning
Winnipeg MB R3H 0N8
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Heating & Air Conditioning
Furnasman Heating and Air Conditioning
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87%

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Reviews by rating (past 12 months)

Reviews for Furnasman Heating and Air Conditioning

Average customer rating:
8.9 10 (65 reviews)

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Trevor in Winnipeg
Trevor in Winnipeg
0 reviews Winnipeg, MB
10/10

Last Minute Hot Water Tank Installation

Our hot water tank was leaking. We called Furnaceman and somebody was out immediately. They explained everything and quoted a new one with installation. They made arrangements to come next morning. We received a phone call about 1/2 hour before they arrived so we could be ready for them. While installing they came upon a few glitches, but they took care of it all without hesitation. Curtis was quick, effecient and super friendly. Would definitely recommend to friends.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Winnipeg, MB
10/10

furnace replacement

We went with Furnaceman to replace our furnace. Trevor came out the day before they installed it and went over our options. The next day, Stephan and Dom came and installed the unit. all three were very professional and their service was excellent. Very pleased with the service.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Winnipeg, MB
0/10

Cleaning and inspection

On Nov 9 2023 we had our furnance cleaned and inspected. We did not watch the technician do the work. After he appeared to be finished I asked him how things looked and he said good and then said no really good. He then advised he had one more thing to do but he needed to go out to his truck which he did. He had a CO2 meter and went outside to fo a reading. He then advised my husband that the reading was 600 which was very concerning but fid not actually show him the reading in the meter stick. We were then advised that our furnance would be shut off and our options were to get a new secondary heat exchanger at a cost of $2000 less the amount Of 4 hours that the manufacture Carrier would pay for or a new furnance for roughly just over $5000. We were shocked and advised the tech we were not authorizing him to shut our furnance off. We talked back and forth and he made some calls about getting a replacement heat exchanger etc. and also advised he could have a sales person out that afternoon to give us a quote fir anew furnance but that they don't install Carrier furnances so we wouldn't get the rebate fro Carrier re the faulty heat exchanger. Needless to say we were quite upset and confused. We were told everything looked really good and then no got to shut your furnance off. He ended up putting the furnance back on and advised that neither him or Furnanceman would be liable and not to call Furnanceman as there were other places that were cheaper. We went out and got a Co2 detector and as of today which is two weeks it has not gone off. So we are very unsure of what to make of this whole thing. The tech had also stated that whenever he goes into a home with a Carrier furnance he knows there will be issues. If he knew that from the get go why would he have not checked the Co2 reading first. The furnance companies are all aware of the problem with the heat exchanger. But no he didn't do that. Instead he put in a brand new filter I had just purchased for 40 dollars plus tax ripped all the packaging do I can't return it, cleaned the furnance and then said he has to turn it off. Was this just an attempt to get us to make a very costly repair or to fork out $5000 for a brand new furnance.

Approximate cost of services:
$211.00
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Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation.

After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at 431.813.5980. Thank you!

Dave in Morden
Dave in Morden
0 reviews Lorette, MB
10/10

Winter check up

Great service, keep up the good work Brian, thank you for explaining how the heating systems works, specially regulators and chimney pressures.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your kind words! We’re glad you had a positive experience with Brian. He’s always committed to providing great service and ensuring our customers understand how their heating systems work. We appreciate your feedback and look forward to serving you again in the future.

Kim
Kim
0 reviews Winnipeg, MB
10/10

Cleaning and inspection

Showed up on time, very professional, but friendly. Would not hesitate to recommend him and the company for and service.

Approximate cost of services:
$200.00
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Company Response

Thank you for your positive feedback! We take pride in providing professional and friendly service to our customers. It's great to hear that our team member showed up on time and left a positive impression. We appreciate your recommendation and look forward to serving you again in the future.

H in Toronto
H in Toronto
0 reviews Winnipeg, MB
0/10

Gas leak in home for 5 months

The installtion of a new furnance went wrong. 35% gas leak for 5 months. Nothing was soap tested. Entire swing to FAF to be redone. All fittings to be retested. 0.7 % LEL in atmosphere on arrival. Have called FURNASMAN on several occations and the opreartions manager will not take my call or respond to my calls. I have all the paperwork to back it up. Pictures upon request.

Approximate cost of services:
$8,000.00
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Company Response

Your concerns are of utmost importance to us. We deeply regret to hear about the issues you've encountered with your new furnace installation. We always strive to ensure a seamless experience for our customers, and it is unfortunate that your experience was not up to par.

We understand your disappointment and frustration with the lack of response you've experienced. It is our goal to provide excellent customer service, and we apologize if this has not been your case.

We value your feedback, as it helps us improve our services and serve our customers better. We appreciate your patience and thank you for bringing this matter to our attention.

Remonte Fam
Remonte Fam
0 reviews Winnipeg, MB
10/10

Furnace and Hot water tank

We had Furnasman installed a new furnace last Thursday and new hot water tank today. My husband and I were very satisfied with the expertise and the care taken by the installers, especially the installers of our furnace. They did not rush the job, and our basement was left in the same condition as when they arrived. The process from the salesman coming to our house (Rob was very knowledgeable and explained to us what we need in our house) to installing the units was seamless! I will definitely recommend Furnasman to everyone. Keep up the amazing work.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much for the kind words! We are so glad to hear that you and your husband were pleased with our expertise and care taken during your installation. We appreciate your recommendation and we are committed to providing the same service to all of our customers.

Ziffle10
Ziffle10
0 reviews Winnipeg, MB
10/10

Furnace cleaning

Eric did a really great job, he was very personable, very thorough and very efficient.
Thank-you

Approximate cost of services:
$200.00
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Private User
Private User
Private User reviews Winnipeg, MB
10/10

Omar

Needed new furnace and felt as though it was installed in record time.

Very happy excellent service, friendly, knowledgeable.
Just all round great experience.

Danila H

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews Winnipeg, MB
2/10

Furnace/humidifier buying experience

During the initial home inspection done by trever the sales person he directly stated that the last installation of the furnace venting was done wrong and not to code. He said they would need to do a bunch of work to move it, and that they would replace all the old wiring for the furnace. I came home to find that neither of those were done by the installers, he apologized for being wrong but his whole sale was that we can trust them. Meanwhile his whole sale was false.

Approximate cost of services:
$5,900.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnasman Heating and Air Conditioning

IT IS THE RIGHT TIME TO CALL FURNASMAN! We have been proudly serving Winnipeg since 1939! We are 100% Canadian Owned! Our calls are answered locally! Our commitment to 100% customer satisfaction: •Home Comfort Advisors you can rely on •Certified Service Technicians and Installers that do it right •Prompt Customer ...
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