A C Vinyl Windows Ltd

Windows & Doors Installation & Service
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for A C Vinyl Windows Ltd

Average customer rating:
9.7 10 (31 reviews)

Sort by

Brian in Oshawa
Brian in Oshawa
2 reviews Oshawa, ON
10/10

Replace 9 old wooden windows throughtout house.

Nine AC Vinyl windows were retro-fitted twenty years ago (1998) by BTTR Oshawa with double hung sash windows and are still in excellent condition, screens included. Recently inquired via email about cleaning and lubricating the tracks as one or two are getting a bit hard to slide open - Mike Weiss (factory Rep) phoned within the hour with instructions - excellent service.

Highly recommend this manufacturer and installer.

Was this review helpful? Yes No
Company Response

Its always a pleasure helping a loyal customer. I enjoyed our chat and was glad that my advice was helpful. We always try to help past, present and future AC Vinyl Window customers.

Shutter guy in Niagara Falls
Shutter guy in Niagara Falls
1 review Niagara Falls, ON
10/10

Happy customer. (Shutter guy)

Ordered windows last year. Was very pleased with the work A/C vinyl windows did. We had existing california shutters in living room and they went out of there way to make sure new windows worked around them. So pleased that we called Mike to give us an estimate on our rear windows this year .he arrived right on time and gave us a good price going to get them done also

Was this review helpful? Yes No
Company Response

Thanks for your excellent review. As we all know existing interior shutters offer a challenge when replacing windows. Our installers do everything possible to make sure our customers are fully satisfied with their windows and the installation. Look forward to installing the new windows you ordered.

Liz in Niagara Falls
Liz in Niagara Falls
1 review Niagara Falls, ON
10/10

New windows

Great company, very impressed with the professionalism.
From start to finish a positive experience.
Quality, price and workmanship was the BEST!
Excellent after sales service.
Will definitely use AC Viynl for future projects.

Was this review helpful? Yes No
Company Response

Thank you for choosing us this time . We appreciate your trusting your home to us . We are happy that we lived up to your expectations. Looking forward to working with you on future projects.

Fragile Katie in Niagara Falls
Fragile Katie in Niagara Falls
1 review Niagara Falls, ON
10/10

Kitchen Bay Window

We were in the middle of a complete home reno but had not planned to replace any windows. On the spur of the moment I decided that I could not live with a window in our open concept living/dining area which had a terrible condensation issue. On a Saturday afternoon (late) I called AC vinyl and left a message. Mike called me back that day and arranged to come by the following Wednesday as Monday was family day. I explained to him that this was a rush job and asked for help to stay within our schedule. We booked the order Feb 21st and the window was delivered and installed on March 13th!! I have to say that this was a professional and friendly job from beginning to end and one of the best experiences we have had during our renovation process. Bob our installer was awesome and did a fantastic job. I also had a broken handle on another window that we had neglected to replace and asked Mike if he could find something for us. Without another mention of it to him, he stopped by our house with a handle, checked to make sure it fit and left it no charge! I would highly recommend AC Vinyl, Mike and Bob for sure. Great experience from beginning to end! Thank you both! I have included a picture of the window and happy Bob working!

Was this review helpful?
Company Response

I am glad it turned out so well for you. We try hard to live up to our customers expectations. You and your husband were very helpful in telling us exactly what you needed. Thanks and looking forward to seeing you again. Enjoy the rest of your renovation.

the Tanguay's in Welland
the Tanguay's in Welland
1 review Welland, ON
10/10

replacement windows

excellent quality windows and job. we had the large picture window replaced in our living room and 2 bedroom windows. can't believe what a difference they make in reducing drafts, road noise and heat from the sun too. the windows were done and installed when promised. mark did an awesome job of installing them and adding the finishing trims, inside and outside. we're really happy with their service and will be ordering new windows for the back of the house soon! thanks very much!

Was this review helpful? Yes No
Company Response

Thank you for your positive comments. As we discussed before your job our goal is to live up to your expectations I am glad we were able satisfy you both. I hope you will tell your friends and look forward to doing more windows for you in the future. Thanks alot

Weston in Niagara Falls
Weston in Niagara Falls
1 review Niagara Falls, ON
0/10

Great listeners , fair price, excellent product

EDIT: The issues started after the snow melted.

We had to clean a pile of cut metal and glass left behind. Then we had a rain storm and the window leaked due to the poor caulking job. This caused damage to the wood inside.

The installer came back to re do and it's still not good. All pics are attached. Not to mention there is spray foam on the window itself, frame and sill. A rush job on the install that has not been fixed 7+ months later. Still being promised it will be fixed but has yet to happen.

Mike is great. The only salesman who actually listened to what we want, while making helpful suggestions. No sales tactics, just clear explanations on what's important in a window.

They take the time to make sure you are satisfied with the job. Save yourself the time and effort of getting quotes, call and ask for Mike.

-Easy to get a hold of
-Smooth install
-On time
-Good price

Review has 1 previous version
Was this review helpful?
Company Response

The job was installed in the later part of 2017 Sometimes debris is buried by snow . The leak was above the window and was rectified even though it was not due to our installation but was a part that blew off above during a windstorm. We rectified the caulking twice because the customer didnt like the job We will also fix any future problems Interesting that about 1 week ago you wanted us to do your rental properties windows. But you unfortunately missed the rebate date. Now we went from a 10 to a 0. Sorry you weren"t happy but we will still be glad to rectify any perceived deficiencies with our workmanship Do you like the windows. We are willing to do whatever you need for us to regain your trust and make you happy. Thanks again and call me anytime.

Heidi in Toronto
Heidi in Toronto
1 review Niagara On The Lake, ON
10/10

A pleased customer!!!

We are renovating our 45 yr. old home and decided to change the windows throughout. Our friends suggested AC Vinyl Windows. Our first contact was Mike who came and gave us a detailed explanation of the product encouraging us to tour the plant to see the windows ourselves. We did, and met Frank the owner who gave us a great tour. After seeing the actual product and how the windows are made we were sold! The windows came as promised and their installer Mark put in the windows doing an outstanding job. We are confident we have great windows and are impressed with the product, service and the good workmanship.

Was this review helpful? Yes No
Company Response

Your house is a classic. The location is beautiful and we were glad we met your expectations. Thanks to your friends for recommending AC Vinyl. Mark is a great installer and tries to cover every detail. We hope you can recommend us to friends. Thanks again for choosing us.

Greg in Stoney Creek
Greg in Stoney Creek
1 review Lincoln, ON
10/10

Window Replacement

Replaced the 30-year old windows in our home with new vinyl windows. Mike was very helpful and even took the time to show us how their windows are made in their factory. The windows were delivered on time, and Mark did a fabulous job installing them - a true craftsman. We definitely recommend A C Vinyl Windows to others. Excellent quality, professional installation, and a competitive price!

Was this review helpful? Yes No
Company Response

Thank you for selecting us for your window job and taking the time to come visit us at our factory in Niagara Falls. It is people like you that help our family business grow.

Animal lover in Niagara Falls
Animal lover in Niagara Falls
1 review Niagara Falls, ON
10/10

Windows

acvinyl logo 300 dpi #2.jpg A C Vinyl Windows Ltd
905-374-0551
8203 Stanley Avenue
Niagara Falls
ON
L2G 3E3
CANADA

Really satisfied with the windows, Mike is a super guy very friendly, Jacob did and excellent job installing the windows took his time, cleaned up. I would highly recommend A.C. Vinyl.

Was this review helpful?
Company Response

Thank you for taking time to leave a review. We are glad you were satisfied with the job. It's people that take time to leave reviews that help our family business grow.

Patrick in Toronto
Patrick in Toronto
1 review Toronto, ON
10/10

Old House, New Windows!

Mike was great right from the start. I've probably forgotten most of what I learned from him about our windows already. All I know is that we've got really nice new windows that are in keeping with the style of our 1946's craftsman home. Mark, who came in to remove our old windows and install the new ones was amazing. Very knowledgeable and he recreated the original casing and sills with real care and attention to detail.... I wish he could take on my kitchen!

Was this review helpful? Yes No
Company Response

Thank you for leaving a review and selecting us with your project. We are glad that you are happy with everything.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A C Vinyl Windows Ltd

A.C. Vinyl Windows started in 1986 as one of the earliest fabricators of PVC windows in Ontario, Canada. We manufacture high-quality thermal windows primarily for renovations and private customized residential buildings. Our windows are built of lead-free UiPVC extrusions from industry leader, REHAU Industries, and only the finest quality dual seal insulating glass and hardware in our windows. We want home owners to replace their windows with our windows for a lifetime of performance.
A.C. Vinyl Windows is a family-owned and operated company, incorporating two generations, whose founder Francisco (Frank) Cabral continues to work in his plant with his people and has had a very hands-on approach to management. Our manufacturing facility in the Niagara Region has grown from 2,500 square feet to 22,000 square feet on 14 acres of prime industrial land. We attribute our growth to thousands of referrals through word-of-mouth. We currently distribute windows through an extensive network of dealers throughout Ontario. All our windows are custom-built to customer specifications.

A.C. Vinyl Windows retail division operates under the name of First Choice Vinyl Windows Ltd.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Double Hung Vinyl Double Slider Vinyl Picture Window Vinyl Single Hung Vinyl Single Slider Vinyl Patio Doors
SERVICES
Manufacture Vinyl Windows Install Windows and Patio Doors Estimates
BRANDS
Rehau Extrusion Vision Extrusion Oceanview Patio Doors
WEBSITE
http://acvinyl.com
YEAR ESTABLISHED
1984
PAYMENT METHOD
Visa, MasterCard, Debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.