Mark gave us a competitive quote and worked with us on the pricing by giving us advice on what we could change to save money without compromising our vision. The windows were delivered and installed within 8 weeks, as promised, and the installers took great care when removing the old wooden century glass windows. To my delight, not a single one was broken. We did a total tear out and the installers took the time to properly spray foam around them. Their capping work was phenomenal as well. As the house was still under renovation, we took their advice and waited on installing the doors to prevent them from getting damaged, however the changing weather made it necessary to install the patio door earlier. Arcana happily accommodated us, and despite our mason screwing up the opening, they made it work and look beautiful. The exterior doors were installed next and again, they did a wonderful job. We couldn’t be more pleased.