Dmitry was very easy to work with and available to talk to before and after installation. He understood what we wanted and how much we wanted to pay. We were more interested in doors that are tight sealing and attractive without breaking the bank. The front and back doors were reasonably priced and we believe that we can afford to maintain up-to-date curb appeal by changing them in 10-15 years, with Arcana, if necessary. The windows are attractive, tight sealing and easy to operate. Dmitry was intent on making us happy and providing the best product for our needs. Highly recommend Arcana for product, workmanship and price!