The first time I met George the owner, I was very impressed with his attention to my problem. The City had busted my inside sewer drain cap and George found a replacement which he personally installed.
My second experience was with Garry who answered the phone when I had an issue with my furnace. The following day he came by and fixed the problem, a new transformer was needed.
A couple of weeks later I made an appointment to have my hot water tank of over 38 years replaced. Garry and Austin did the job. They were very professional and answered all my questions.
I also had a digital thermostat installed.
I have also talked to Becky, the office administrator a couple of times and she is very friendly and responds quickly to emails. Copy of invoices are emailed in a very timely manner.
Overall I am very impressed with Instant Plumbing and all the staff members I have had the pleasure to interact with.