We were considering replacing our current interlocking porch and driveway for several years now. We started looking at potential companies this Spring. We entertained several estimates with varying costs and timelines. I came across Royal Stone on HomeStars. There were positive reviews and also the fact that they had a showroom made a difference. It is always a good idea to go in and actually see samples, products and speak to someone face to face.
We visited the showroom and met with Mike. We gave us some options and provided us with some information. Mike came over the next week to do an estimate. Their estimate was higher than some of our previous estimates. We felt comfortable with our initial experience with Mike which contributed to our final decision. We decided later that same week to have our project be handled by Royal Stone. We visited their showroom one week after our initial visit to finalize the project.
Normally they have a 2 - 4 week wait period. Fortunately for us Mike was able to schedule us in the following week due to a delay in one of their scheduled jobs. Locates were done timely. The material was delivered on Wednesday that week and the job was completed by Friday of the same week. Ken (worksite manager) and the crew was excellent. They descended on my property like ants and they all knew exactly what was needed to be done and worked from 7 in the morning to 7 at night. I was amazed at the work the guys did. Being a larger company they had excellent coordination of the material and equipment, trucks etc to ensure that the project kept moving along without delays.
Mike and Ken was on site both days to get the job going and to check in on the progress with both the crew as well as us. Mike was great at answering questions and alieving our concerns. We were always able to reach him via phone, email or text. He came the next day after the job was complete to install our side entrance gate and even brought a few extra stones to be used as step stone for a short walkway to our back deck.
We are pleased with he outcome of the work thus far. Many neighbours and passerby have commented on the work. Some people have took the time to stop and inquire with us as to the further details about the company contact information etc.
Thanks to everyone at the Royal Stone Landscaping and Design Team.
- Company Response
Thank you for taking the time to write a detailed and positve review. Mike and the team are encouraged by your kind words.
The Royal Stone Team