Invision Hardwood & Decor

Floor Laying & Refinishing
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97%

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Reviews for Invision Hardwood & Decor

Average customer rating:
9.9 10 (204 reviews)

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beanmutt in Vaughan
beanmutt in Vaughan
1 review Vaughan, ON
10/10

The Best

We had our hearts sets on a particular brand and style of wood for our new flooring. INVISION Hardwood had the best price out of the dozen or so we researched and, more importantly, the service they provided was next-level - professional, reliable and courteous. Pina at INVISION is at the top of the game when it comes to amazing customer service. It is simply not possibly for us to be any happier.

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Company Response

Love it!
Hi Guys, this is great feedback. Pina is weak from smiling knowing that you so content with her. I hope it translates to more opportunities with you and others who take to heart your satisfaction with us.
Talk soon...
Roy, Dov and the Invision Team

Private User
Private User
1 review Markham, ON
10/10

Whole home flooring replacement

We were due to replace the floors in our older home. After researching companies and checking Homestars, we chose to work with Invision Hardwood and Decor. It was the best choice we could have made.

When we came in for our initial meeting, both Roy and Pina gave us a great feeling about our project. Roy visited and offered some great suggestions we had not thought of. He gave us insight that was missing in other quotes we had looked into.

We love the final results. I said to my wife this morning that it seems like a new house every time I look around. It is everything we hoped it would be. The staircase is spectacular too. Such an improvement and I'm thrilled that we switched to metal pickets.

The installation team led by John were really professional and did a stellar job. They showed up on time and worked late to bring the job in in less time than originally expected.

I would recommend them and your company to anyone who asked. Thanks for helping make our home feel so fresh and new.

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Company Response

It's great to evoke such a warm vibe from you guys in relation to both our work and our overall service.
In general we feel the average person is unaware of what attention to detail can do for the overall outcome of a project. We understand that importance and deliver!
Reviews like this are rewarding to help others realize what makes us different.
We also understand that it's difficult to appreciate it unless it's experienced and best prices don't always offer this experience.
We're glad you benefited from our process and hope you can take this great review over to our Houzz, Google and Facebook profiles.
Talk soon....
Dov, Roy and the Invision team

Josie in Toronto
Josie in Toronto
2 reviews , ON
10/10

Basement Reno

After our first great experience with Invision Hardwood approximately two years ago, when we purchased hardwood for our main floor (living room, dining room and family room), we didn’t think twice to visit them again when renovating our basement. They have so much selection of hardwood and laminate flooring and are so knowledgeable about their products. Impeccable service and very professional from the moment you walk in the door and are greeted by Pina to talking to Roy and Dov about their products and right up to the delivery person, who is very cordial, clean and polite. After visiting Invision Hardwood, there is no need to look any further!

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Company Response

It was an excellent experience the first time and second was a charm. Not sure yet what the third will be but we are awaiting it.
What a fantastic experiment you guys did with our laminate. Testing it submerged and soaked in the tub for 10 hours, drying it out and it being in great shape and clicking back together is more then we would ever sell the product as. However, you saw for yourself that when you spend more on the quality you get it. Most flooring consumers don't truly get it because they all look good in display.
Thank you for bringing it in for me to see your results for myself. Always eye opening seeing our floors perform beyond expectations.
Be well, enjoy the floor.
Talk soon...
Dov, Roy and the Invision team

Luciano in Vaughan
Luciano in Vaughan
1 review Vaughan, ON
10/10

New Floor Instillation

The company name truly reflects the companies attitude, because upon entering their showroom, we immediately were intreagued by the floor samples. They have a variety of selections that will satisfy all palets & styles.

Being the first time visiting the showroom, Dov greated us with abundant curtisy, even while he was serving another customer. His professionalism was reflected within seconds of entering his store.

Dov was very knowledgeable, and quick in understanding what we were looking for, and in no time provided us with a sample which satisfied our taste & palet.

During our Reno project we stumbled upon a few issues which delayed the installation date of our new floors. Dov & Roy were patient and understanding, and worked with us diligently right until completion. They were always very quick and courteous to respond & follow up when called upon.

When ever flooring is required again at our residence, Invision Hardware & Decore will for sure be the first vendor on our list !
10/10!!!
Thank you Dov, Roy & Invision Team

Luciano

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Company Response

Hi Luciano,
Sounds like you were real happy with us ;)!
You should load the photos your sent me up here- your place looks totally lit!
Love it. You guys were gems through the project. You made it easy. Role model clients. Awaiting the referrals....
Talk soon...
Dov, Roy and the Invision team.

Kenny in Toronto
Kenny in Toronto
1 review Vaughan, ON
10/10

Flooring

Dov and the team did a great job, came on time, stayed in constant communication and ensured they went above and beyond to complete the task. Very happy with the results and would work again in the future.

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Company Response

Hey Kenny- I have said many times that an easy going customer makes a great outcome. When your dealing with a reputable outfit like ours essentially all we require is your trust and belief in us. When we feel that it really makes it easy to fulfil our obligations. I know it wasn't easy living through a glue down floor removal but the results in the end always make up for it.
Thanks for believing in me throughout the process
Talk soon...
Dov, Roy and The Invision Team

Paul in Toronto
Paul in Toronto
2 reviews Vaughan, ON
10/10

Renovation/floor change

Dov and Roy could not have been more helpful! They are so knowledgeable about flooring products and have great vision. The selection of colors, materials, finishes, widths... all so beautiful it made it hard to choose. The prices were reasonable/competitive but the quality was superior to other places we shopped at and so was the customer service. Our emails and phone calls were responded to in less than 24 hrs. Delivery was on time. Now that the Reno is complete, we can appreciate the service even more... it was certainly the right choice of floor- engineered white oak. Stunning! Their calculation of amount needed was perfect; barely any waste at all. We took their recommendation on floor cleaner and I suggest to anyone, to do the same. Thanks to Invision Hardwood and Decor the floor in our space is STUNNING! Here’s a pic

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Company Response

Paul- thanks for the note. Wonderful review!
I hope that the readers here truly take the time to appreciate your satisfaction with us. You have hit on everything we strive to achieve in being a valuable service to our customers.
Its extremely difficult for them to experience the service without awarding or accepting it. We really appreciate the written effort here.
Talk soon.....
Dov, Roy and Invision team.

Andrew in Toronto
Andrew in Toronto
2 reviews Toronto, ON
10/10

Floor refinish and stairs

Dov and his team did a great job refinishing our floors and redoing our stairs. Dov was great to communicate with throughout the process and his team did a fantastic job. I highly recommend them.

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Company Response

Hi Andrew- thank you for this review. You made it real easy to get things done efficiently and effectively. As well, made the floors very accessible for us to work with and on.
A couple key points that truly satisfied me is obtaining squeak free stairs.
I guess it really did pay off to recap the old wooden stairs and worth the extra investment.
The master closet repairs also came out fantastic. Use it well.
Talk soon...
Dov, Roy and Invision team.

Paul
Paul
1 review Guelph, ON
10/10

Basement Vinyl Plank Floor

Very pleased with Roy and team at Invision. Great guidance and advice on showroom, and final product is well done, on time, and in budget.

I would recommend Invision and am happy with the result.

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Company Response

What an amazing New Years gift.
Starting off 2018 with great pride for our accomplishments. Thank for you for being a great client.
Wishing you a wonderful year ahead.
Talk soon...
Dov, Roy and the Invision team

Tony from Woodbridge
Tony from Woodbridge
1 review Vaughan, ON
10/10

Replaced main floor hardwood

We were unfortunate enough to have hot water flood the main floor long enough to damage the entire main floor hardwood. we spent a lot of time searching for the right hardwood and we found it at Invision Hardwood & Decor. Roy was very patient with us as we looked through almost every natural oak and hickory samples available. Aside from tremendous patience and professionalism, he also made available large sample pieces to take home to see what the wood looked like. Our order was delayed as the one we wanted was simply out of stock at the factory. We decided to wait it out (it was EXACTLY what we wanted), and after a great installation experience (Invision recommend installers), we are extatic with our floors.

Would definitely recommend them to anyone looking for flooring. We’ll definitely use them again when it’s time to finish the basement.

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Company Response

Hi Tony, thanks your for this wonderful review.
Waiting on your preferred wood choice will provide you with no regrets. You have a great product that will serve you well for a very long time.
We look forward to the basement project.
PS- now that we're into the deep winter cold please remember to keep your humidity up. It is critical to minimizing the possibility of seasonal gapping. Happy New Year
Talk soon...
Dov , Roy and the Invision team

Kjohns in Vaughan
Kjohns in Vaughan
1 review Vaughan, ON
10/10

Family Room flooring update

A few years ago we used Invision Hardwood Décor to replace all the carpets from our bedrooms and redo the stairs. They did an amazing job. We had them back to replace the carpet in our basement as well. Now this year, we had them back to replace the floors in our Family / Dining Room. They are very thorough and explain all the options to you. Quotes were given quickly and they worked within our budget. The work was done with the utmost care and as less disruption as possible.

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Company Response

Thank You Karin for this lovely review and the mention of our lengthy history. It's clients like you that are partially responsible for our continued success. Your continued support and trust does not go unnoticed.
Happy holidays.
Talk soon...
Dov, Roy and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover. Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs and small scale tile projects can transform an average space into a spectacular retreat for your everyday enjoyment. A simple home imporovement completed by our qualified tradesmen can add significant value and pride to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our vast list of hardwood floor laying & refinishing brands include; Mercier Wood flooring, Lauzon Distinctive Wood Floors,Superior Wood Flooring, Kentwood Wood and Vinyl Collections, Torlys Smart Floors [Wood,Luxury vinyl,Cork,Laminate and Leather] with Uniclick's locking systems, , Quick Step Laminate Floors, Twelve Oaks Wood, laminate and Vinyl floors,

Our painting projects are splashed with colour using Manor Hall and Pure Performance lines of paint by Pittsburgh Paints, the industries premier paint brand.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining and Carpeting.

STAIRCASES- Install New Pre-Stained or Painted Stair Treads and Riser as well as Refinshing, Staining or Painting of existing Staircases.

DECORATIVE TRIM- New Basebaords, Door/Window Casings, Crown Moulding and Wall Panelling.

PAINTING & STAINING- Interior/ Exterior, Residential/Commercial, Drywall Repairs and Stucco Spray, Custom Floor Stain Matches

WALLPAPERING- Residential/Commercial

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing, Floor Retailers, and Paint & Wallpaper Contractors
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
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