Our A/C unit died just around June, we were already told that our furnace needed to be replaced in the next year or so. I got a quote for A/C and furnace replacement, but I wanted to get another quote, I found James and his company via Homestars. James responded almost immediately after I emailed him via Homestars. We arranged a meeting to assess what I needed and the current setup of my furnace and A/C. I found James to be friendly, knowledgeable and professional. When we met, James brought a couple quotes for a couple different models of A/C units and furnaces, and he took the time to explain the "pros" & "cons" of each. Once I finally decided on the model of A/C and furnace, the time we arranged for the installation was relatively short. The gentlemen from Natural Choice Heating and Cooling sent to install, showed up on time, after they had finished, they cleaned up the work area and they took away the old furnace and A/C unit. Following the install of the A/C & furnace, James has sent me a couple follow up emails on various days, just to make sure everything was working ok, and to see if there where any problems, or if I had any questions. He has said in person, over the phone, and in his emails, if there are any questions or problems regarding the furnace, A/C, not to hesitate, and to give him a call.
So far, I have been pleased with what I have experienced, and I am pleased with my choice. I would recommend anyone to check out James and his company, In my opinion, I think you'll find, that you'll be pleasantly surprised.
- Approximate cost of services:
- $9,000.00
- Company Response
Hank you Ellery for sharing your experience from start to well after finish. We are always here for our clients and even years down the road.