My sump pump would not drain water or turn off. Robert C. and Jesse diagnosed a frozen pipe that was was made possible by an odd initial installation of the pipe. They trouble shot the problem, removed and replaced the frozen portion while fixing the unnecessary bend in the line. Both were friendly, professional, clean and thorough, and, I might add, were not condescending, or sexist. They explained things clearly when I asked them to. (Hint to other companies: make sure your staff do not hate women before you hire them and make sure they do not begrudge questions!)
- Approximate cost of services:
- $600.00
- Company Response
Hello Valued Customer and thank you for posting this review for Mr Rooter Plumbing and our technicians Robert and Jessie. We are very pleased to read about the wonderful, professional and informative service that you received. We do take pride in treating our customers as we would like to be treated and we are happy to know you experienced just that! Thank you for choosing Mr Rooter and have a great day!