Emma contacted me immediately as soon as I opened an online request and kept me up to date. I was pleasantly surprised at the level of customer service on a Sunday night when I asked for the work to be done on Monday morning. Martin showed up promptly on Monday morning and discovered the issue with the clogged water flow. He was nice, knowledgeable and professional. Initially, I was worried about the cost of the plumbing service but Martin was upfront and fixed the problem. It was a small fix but a big relief for me. There were no tricks or up sales. Honesty and trust goes a long way. Martin and the Hoerner crew has my vote! I highly recommend them!
- Approximate cost of services:
- $45.00
- Company Response
Thank you so much for your review, our online presence is so important. Our new clients are able to go on Homestars with confidence in the online review site. In addition we are always sharing our reviews with the technicians since they can be at as many as 3 homes in Toronto a day and they are alway striving to provide 10 star experience. They work very hard to continue to offer the excellent service to each and every customer, with a smile on their face. The feedback provided is so amazing, as we are very proud of them and so we love when the clients share their experience. Thanks so much for taking the time...Cheers Tracey