HomeStars  >  Drain Services in Toronto  >  HOERNER HEATING & PLUMBING (DRAINS)
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96%

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Reviews by rating (past 12 months)

Reviews for HOERNER HEATING & PLUMBING (DRAINS)

Average customer rating:
9.8 10 (284 reviews)

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Jane and Tom in Riverdale
Jane and Tom in Riverdale
9 reviews Toronto, ON
10/10

Solved my furnace problem

Hoerner has become my ‘go to’ company for everything related to plumbing and heating and AC. From the first contact with the helpful voice on the phone in their office to the final chat with the technicians as they head out the door....everyone is professional and helpfu. You know the charges up front. We ar,e very happy to recommend this company.

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Company Response

Hoerner just wants to say thank you - Thank you- this just the nicest review. We do really try to always be professional and helpful. Please call us again - we look forward to hearing from you. Cheers Tracey

John Baker from Toronto
John Baker from Toronto
7 reviews Toronto, ON
10/10

Installation of three toilets

Hoerner staff (office and trades) communicate very well from opening contact. They are punctual and courteous. Their estimates are accurate.
Their work is professional and they clean up afterward.
I have used them before and appreciate their reliability and honesty.

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Company Response

Thank so much for your lovely review. Online reviews are such a great referral source for our new clients.
Thanks so much for taking the time out of your busy day to write this.
Cheers Tracey

Karel, Toronto
Karel, Toronto
6 reviews Toronto, ON
10/10

Gas Hot Water Heater Replacement

Excellent service! Our technician, Claire, was very competent, knowledgeable and reassuring. I would definitely both recommend Hoerner to friends and family, and rely on them again. Very much appreciate that they provide a price up front. Also, they email a picture of the technician for security purposes, which, as a vulnerable senior, I like a great deal.

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Company Response

Hi Karel
We are thrilled to hear that you had excellent service. Hoerner is so fortunate to have Claire. It is so good to know that you found her competent, knowledgeable and reassuring. Your review was lovely and we truly appreciate the online review...it is so helpful. We hope - when needed- we can be of service in the future.
Cheers Tracey

Private User
Private User
Private User reviews Toronto, ON
1/10

Kitchen Sink Repair

We called Hoerner after our kitchen sink was not draining. They came quickly, but were not able to fix the issue. The technician cut the pipe, snaked the drain, reassembled everything and it drained even worse. He then told me that he didn't know what the issue was so I should spend $600 to bring the plumbing up to code, which should do it (this on top of the $400 I already spent). I had another plumber come last night who just used a longer snake and everything is fine - charged me $100 plus parts. I am disappointed that Hoerner was not able to properly diagnose or fix my issue, and they seemed focused on up-selling me on something that it turns out that I did not need.

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Company Response

Thank you so much for your thorough feedback. We are happy that we were able to come out to you quickly but sorry that we did not live up to your expectations and that you were disappointed with our service. We pride and value excellent service to our customers. Our technician snaked your drain and upon further inspection, there were one or two other concerns. In efforts to resolve any ongoing drain problems, Hoerner made efforts to provide you with a solution to your problem, not a temporary fix. It is not possible to warranty a snaking and for this reason, we were hoping to find a permanent solution to your ongoing drain problem. We are happy to further discuss this issue if you would like to contact us. Thanks

ValS in Old Toronto
ValS in Old Toronto
1 review Toronto, ON
10/10

Shower plumbing issue

Tracey spent a lot of time trying to help figure out what the problem was over the phone (many calls, emails and reaching out to a contact at a supplier) in an effort to save us $. We got a Hoerner plumber out who went above and beyond and I was amazed at the reasonable price. We have also had Andrew Hoerner help with our furnace a couple of times and he also gets a 10/10. Thank you again!

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Patricia in Toronto
Patricia in Toronto
1 review Toronto, ON
10/10

mysterious leak...which wasn't mysterious after all

I will definitely consider and recommend Hoerner for future plumbing needs.
Stephen came on time, gave the job at hand the time and focus I felt it needed; provided 'work-around' suggestions and things he knew we could do ourselves to help us save cost.
Impressed too with the office support (aka Tracey and another gal). They promptly replied to my Homestars email and succeeding communications.

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Company Response

Patricia,
Thanks so much for a great review. Hoerner was happy to help the same day. We provide a 2 hour arrival window, clean up like never there and provide upfront pricing. Glad to hear that Stephen was able to find a cost saving solution. Regards, Tracey.

Geofrey Dinwiddie in Old Toronto
Geofrey Dinwiddie in Old Toronto
0 reviews Toronto, ON
10/10

Rebuild drains and water shut off valves for my kitchen sink. Supply and install new kitchen faucet.

The drains and faucet at my kitchen sink needed replacing. Hoerner was on time, on budget, very tidy, and very pleasant to have around. Excellent customer service. Excellent quality to the work and the products and materials supplied.

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Company Response

Thank you so much for a great review. We are so happy that we were able to take care of your job on budget, be tidy and pleasant.
In this industry it is so wonderful to hear back from our customers since there are so many job on the go at the same time and Hoerner's goal is to create 100 percent satisfaction all of time with all of our amazing customers.
Thank you once again for your time. Tracey

Michael Inzlicht in Toronto
Michael Inzlicht in Toronto
1 review Toronto, ON
10/10

Leaking shower

The Hoerner crew were professional and courteous. They addressed my concerns and fixed my problems. I appreciated the hand-holding over the phone as I was stressed about the whole incident. My mind was put at ease and I was satisfied with the service.

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Company Response

HI Michael,
I am so glad that the task at hand was accomplished.
We are so pleased that you took the time to share the review.
I have shared it with the HHP technicians. They are so pleased.
Have a wonderful day.
Tracey

Jonathan from Toronto
Jonathan from Toronto
2 reviews Toronto, ON
10/10

Leaky Fridge fridge

Hoerner is a professional shop you can trust. They diagnosed the problem with my leaking fridge, installed a new valve and took care of business. Excellent service! Would recommend them.

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Company Response

Thanks so much Jonathan.
So wonderful to know that they got the job done the first time.
Thank you for taking the time out of your day to write a review - it is wonderful for our online presence.
We hope that we can be of service in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HOERNER HEATING & PLUMBING (DRAINS)

At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.