Hoerner Plumbing & Heating and Drains

Plumbing
868 Broadview Ave Toronto ON M4K 2R1
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Hoerner Plumbing & Heating and Drains
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95%

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Reviews by rating (past 12 months)
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Reviews for Hoerner Plumbing & Heating and Drains

Average customer rating:
9.8 10 (324 reviews)

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Robin W. in Old Toronto
Robin W. in Old Toronto
0 reviews Toronto, ON
10/10

Drain blockage

Called Hoerner about a blocked basement floor drain. The guys showed up in less than an hour. Very courteous, very professional, very competent. Diagnosed what a former home owner had done to the drain, fixed it, and gave advice about how to maintain the drain. Paid only the "house call" fee. Perfect.

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Company Response

Thank you so much for recommending Hoerner Plumbing. Our online presence is very important. Thank you for taking the time to create a review. We hope to be of service in the future.

Victoria Taylor in Toronto
Victoria Taylor in Toronto
3 reviews Toronto, ON
10/10

Shower Tap

We couldn't turn the handle on the only shower we have in the house. Seems like a smaller plumbing problem but then we couldn't turn the water off! I called Hoerner and they were here within half an hour and out in about the same amount of time. They had the part they needed with them and were quick, clean, polite and made it easy for me to pay them and leave for the appointment I had booked. I will definitely be calling again with my next plumbing job.

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Company Response

Thank you so much for taking the time to go onto homestars, it is wonderful to have the online feedback. We are so pleased that the plumber was quick, clean, polite and made it easy for payment. We really hope that you choose Hoerner once again for your needs. Thank you once again for taking the time to provide feedback.

Anne4pflagmom
Anne4pflagmom
0 reviews Toronto, ON
10/10

Toilet fix

We have an older dual flush that we love. The mechanism on top of the tank had to be replaced. They tracked one down in Italy and said it would be $300. They could se I was hesitant. They went through the numbers and said if the new part didn’t work they would deduct the $300 from a new toilet.

The part arrived. Zahir, nicest plumber in the world came to install it. The toilet should last another 15 years he said.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Fixed Leak on Outdoor Tap

We had a leaking pipe serving the outdoor tap at the front of the house. Claire arrived on time, was incredibly professional and polite. She identified the problem, provided a clear estimate and updates throughout the fix as other issues were identified. I would highly recommend Hoerner and Claire

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Company Response

Hoerner really appreciates you taking the time out of your busy day to construct a thoughtful review. Claire will be thrilled to receive this review. All our jobs are off-site so it is wonderful to receive the feedback confirming that the Hoerner procedures are working and our technicians are able to perform a 10-star service. Thank you once again for taking the time to review our company. We hope we can be of service in the future. Best wishes Tracey

Tim in Toronto
Tim in Toronto
3 reviews Toronto, ON
10/10

You learn the true integrity of a company when things don't go as planned

We had a simple job of replacing an old valve on a radiator. The quote was very reasonable compared to a competitor quote I received at the same time.
The guys were in and out as they had committed and did a great job.
The valve is on the second floor so of course they have to drain the rads for the top of the house. After filling the rads a bleeder valve was left open. We didn't notice until about 5 hours after the job when water was dripping through out kitchen.
We called them up and they came over right away. They drained the water in the ceiling and coordinated for a drywall and painter to come. The damaged area is as good as new.
I am really impressed by the way they owned the problem, resolved it quickly and didn't cut corners.

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Company Response

Thank you so so much for such a generous review. It is always our goal to ensure all our clients have a 10-star experience. In all industries, unforeseen events can occur. Thank you so much for all your patience during this event and especially for appreciating that events occur and illustrating that we did what we could to take responsibility for this event.
It is wonderful to have clients like yourself that are so patient with the process. Thank you so so much for taking the time to construct this very informative review. Sincerely Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing - bathroom shower leak

Making an appointment was a breeze, their communication to me was fantastic with emails including a photo and bio of the technician that was coming. The technician and his assistant were very friendly and professional, they brought a vacuum in with them so that they could clean as they worked. They assessed the problem (cost $185 for 2hours for two gents), sent me a quote to do the repair (not included in cost stated here), were very clear about what they could and could not do as part of their service, and I paid on site as well. Extremely easy and efficient service.

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Company Response

We are so excited to receive such an inclusive review. When running a business where all the work is done off-site it is really great to receive this type of feedback to confirm that systems are working properly. We are also so happy to learn that the office system and communication is working.
The office truly finds that all photos are so valuable to build a profile of the job ahead of time and it really helps with the Preparation Step. Thank you once again and we hope that we are able to be of service in the future.

Alex in Old Toronto
Alex in Old Toronto
0 reviews Toronto, ON
10/10

Great Service

Derek showed up with a smile on his face and was very professional and helpful and knowledgeable. He was quick and efficient. He solved the issue and was on his way. Would totally recommend this company. Thank you.

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Company Response

Thank you so much - so wonderful to receive such a positive review. We are so fortunate to have such happy employees. Online reviews are essential - thank you so much for taking the time to write this review. Have a great day and enjoy the sunshine.

Sylvia
Sylvia
4 reviews Toronto, ON
10/10

Mystery leak

I called Hoerner at 8am to tell them about a severe leak that we had just discovered. Immanuel and Mario were at my door by 9:15am. They were polite and professional. They set about opening up the ceiling in my kitchen to find the source of the leak. They then moved upstairs to the bathroom, where they opened a portion of the wall to see more. They spent a lot of time and care to make sure they didn't cut more drywall than was neccessary - which I greatly appreciated. They even went so far as to be careful not to cut into an area on the wall that had a design stenciled with paint. In the end, it was a relatively simple solution to the problem, but what I appreciated most was the thoroughness with which they set about making sure that they were correct in their diagnosis. They worked well together and cleaned up the work area once they had finished. They were also very personable - nice guys.

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Company Response

Thanks so much Sylvia. Hoerner is so lucky to be able to service clients like you. Thank you so much for allowing us to be of service and thank you so much for such a lovely review.

Lara
Lara
2 reviews Toronto, ON
10/10

Burst pipe and clogged sink.

He was friendly, proactive and efficient! I highly recommend him!
He was exceptionally knowledgeable. Everything you would want in a plumber!

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Company Response

Thank you very much for your inclusive feedback. It is so wonderful and helpful when our customers are able to provide an online review. We are so pleased that you found our technician friendly, proactive and efficient.
We hope that you choose Hoerner to do work for you when needed in the future. Thank you so much Tracey

Robsimms
Robsimms
1 review Toronto, ON
10/10

Drain unclogged, installed kitchen faucet

Came same day, worked efficiently, gave various options and good advice on the work at hand and other potential projects.

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Company Response

Thank you so much for taking the time out of your busy day to review our company. It is so helpful to receive online reviews. We hope we can be of service in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Plumbing & Heating and Drains

At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.