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Drain Services
HOERNER HEATING & PLUMBING (DRAINS)
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97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for HOERNER HEATING & PLUMBING (DRAINS)

Average customer rating:
9.8 10 (289 reviews)

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Elizabeth in Toronto
Elizabeth in Toronto
6 reviews Toronto, ON
10/10

back water valve installation

Everyone is polite, efficient and competent. They came when they said they would, it was finished when they said it would be and everything proceeded smoothly. It's why we always use Hoerner. In 26 years we have neve had a bad experience.

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Company Response

Hi Elizabeth,
Thank you so much for not only giving Hoerner a lovely review but recognizing the longevity you have worked with Hoerner. We at Hoerner are so fortunate for having such amazing clients like you. Thank you so much for allowing us to be of service to you for so many years.
Thank you so much
Cheers Tracey

Jane and Tom in Riverdale
Jane and Tom in Riverdale
9 reviews Toronto, ON
10/10

Solved my furnace problem

Hoerner has become my ‘go to’ company for everything related to plumbing and heating and AC. From the first contact with the helpful voice on the phone in their office to the final chat with the technicians as they head out the door....everyone is professional and helpfu. You know the charges up front. We ar,e very happy to recommend this company.

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Company Response

Hoerner just wants to say thank you - Thank you- this just the nicest review. We do really try to always be professional and helpful. Please call us again - we look forward to hearing from you. Cheers Tracey

10/10

First time using Heorner Heating and Plumbing

It's our first time using Hoerner Heating & Plumbing and we are very happy with the service and reasonable pricing. They definitely went above and beyond and I can't thank them enough.

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Company Response

Thank you so much for your review it is very much appreciated. Our reviews really assist our company with our online presence. We are so pleased to receive so a positive review and we will make sure to share it with the technician.
Cheers

Ornella & Peter Burns in Toronto
Ornella & Peter Burns in Toronto
2 reviews Toronto, ON
10/10

water tank comb core

I was very impressed with the professionalism of this company and the quick turn around to come look at my hot tank repair issue.
Prior to my appointment, an email was sent with details of the name and experience/backround of the technician that would be coming to my home.

Thank you again.jack

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Company Response

HI
Thank you so much for taking the time to review Hoerner plumbing. We are so pleased that you were happy with the professionalism. It is wonderful to get updates from our clients to how the job went.
Thanks again and we hope if required- we can be of service in the future.

Grace in Toronto
Grace in Toronto
2 reviews Toronto, ON
9/10

the root block in the basement sewer pipeline

I found out some bad odor from the basement, the crew came in. They used the camera and detected the roots in the sewer drain line. They used a special tools to remove the roots. The crew are efficient and knowledgeable. I am very happy about the job they done and recommend to anyone. Great Company!!!!

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Company Response

Thank you very much for taking the time to review Hoerner. We are so pleased that the techs were efficient and knowledgeable. Best Tracey

10/10

2 problems with plumbing in last 3 months

Both problems were dealt with quickly and efficiently, with very pleasant yet professional service people. Appointments were on time and easy to arrange, with even telephone peronnel knowledgeable and understanding of information. I have absolute confidence in this company!

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Company Response

Thank you for you kind review. We are so pleased that both the techs and the office staff were efficient and knowledgeable. Thank you so much for doing business with Hoerner and we hope that we can be of assistance in the future.

Karel, Toronto
Karel, Toronto
5 reviews Toronto, ON
10/10

Gas Hot Water Heater Replacement

Excellent service! Our technician, Claire, was very competent, knowledgeable and reassuring. I would definitely both recommend Hoerner to friends and family, and rely on them again. Very much appreciate that they provide a price up front. Also, they email a picture of the technician for security purposes, which, as a vulnerable senior, I like a great deal.

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Company Response

Hi Karel
We are thrilled to hear that you had excellent service. Hoerner is so fortunate to have Claire. It is so good to know that you found her competent, knowledgeable and reassuring. Your review was lovely and we truly appreciate the online review...it is so helpful. We hope - when needed- we can be of service in the future.
Cheers Tracey

Private User
Private User
Private User reviews Toronto, ON
1/10

Kitchen Sink Repair

We called Hoerner after our kitchen sink was not draining. They came quickly, but were not able to fix the issue. The technician cut the pipe, snaked the drain, reassembled everything and it drained even worse. He then told me that he didn't know what the issue was so I should spend $600 to bring the plumbing up to code, which should do it (this on top of the $400 I already spent). I had another plumber come last night who just used a longer snake and everything is fine - charged me $100 plus parts. I am disappointed that Hoerner was not able to properly diagnose or fix my issue, and they seemed focused on up-selling me on something that it turns out that I did not need.

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Company Response

Thank you so much for your thorough feedback. We are happy that we were able to come out to you quickly but sorry that we did not live up to your expectations and that you were disappointed with our service. We pride and value excellent service to our customers. Our technician snaked your drain and upon further inspection, there were one or two other concerns. In efforts to resolve any ongoing drain problems, Hoerner made efforts to provide you with a solution to your problem, not a temporary fix. It is not possible to warranty a snaking and for this reason, we were hoping to find a permanent solution to your ongoing drain problem. We are happy to further discuss this issue if you would like to contact us. Thanks

ValS in Old Toronto
ValS in Old Toronto
1 review Toronto, ON
10/10

Shower plumbing issue

Tracey spent a lot of time trying to help figure out what the problem was over the phone (many calls, emails and reaching out to a contact at a supplier) in an effort to save us $. We got a Hoerner plumber out who went above and beyond and I was amazed at the reasonable price. We have also had Andrew Hoerner help with our furnace a couple of times and he also gets a 10/10. Thank you again!

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Company Response

What a lovely review. It is truly appreciated. It is a pleasure to be of service and we hope that you give us the opportunity to be of service in the future. Thank you so much. Cheers

Patricia in Toronto
Patricia in Toronto
0 reviews Toronto, ON
10/10

mysterious leak...which wasn't mysterious after all

I will definitely consider and recommend Hoerner for future plumbing needs.
Stephen came on time, gave the job at hand the time and focus I felt it needed; provided 'work-around' suggestions and things he knew we could do ourselves to help us save cost.
Impressed too with the office support (aka Tracey and another gal). They promptly replied to my Homestars email and succeeding communications.

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Company Response

Patricia,
Thanks so much for a great review. Hoerner was happy to help the same day. We provide a 2 hour arrival window, clean up like never there and provide upfront pricing. Glad to hear that Stephen was able to find a cost saving solution. Regards, Tracey.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HOERNER HEATING & PLUMBING (DRAINS)

At Hoerner Plumbing, there is an operator on Duty 24/7, so you will always speak with a person, we will provide you with an exact 2 hour arrival window, our trucks are well stocked, often we can do it all with just one service call, we clean up so well and it is like we were never there.

Services that we provide for PLUMBING are, Install & repair toilet.
Install & repair faucets, Install service to tankless water heaters Install Sewage ejectors as well as install sump pump.
Services that we provide for HEATING are Install service to tankless water heater.Install & service high efficiency boilers for your home.Boiler Service.Service to radiant floor heating systems.
Install & repair Radiators.
Services that we provide for DRAINS are:service to clogged pipes and drains.Camera inspection of drains.Install repair main line backwater valves to protect your home from city back-up.
Hydro Jetting of main drains to remove grease & sludge.
Install & service to sewage ejector & sump pumps.hydronic heating or hot water heating

Yes! Andrew Hoerner Pledges 100% Satisfaction Guarantee, or we will redo the repair for no added fee.

plumbing Plumber | Plumbing
water heater Leak Detection | Leak Repair
plumber Drain Cleaning | Clogged Drain
tankless water heater Plumbing Contractor | Plumbing Service
water heater tankless Boiler Repair | Boiler Installation
hot water heater Emergency Plumber | 24 HR Plumbing
sump pump Water Heater Repair
water heating Commercial Plumbing Contractor | Company
gas water heater Toilet Installation | Toilet Repair City
electrical water heater Residential Plumbing | Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor Solar Water Heater Installation | Repair
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Tankless Water Heater Installation | Repair
Gas Water Heater Installation | Repair
Electric Water Heater Installation | Repair
Solar Water Heater Installation | Repair
Hot water heating
Radiant floor heating
Drain digs
plumbing Install
repair toilet.
Install faucets
Repair faucets
Tankless water heaters
Install Sewage ejectors
Install sump pump
Hydronic Heating
Hot Water heating Installation
Hot water heater servcie
Tankless water heater service
efficiency boilers installation
Boiler Service
radiant floor heating service
radiant floor heating installation
Install radiators
repair radiators
drain service
clogged pipes
clogged drains
drain camera inspection
backwater valves installation
backwater valve service
Hydro Jetting main drains
sewage ejector
install sump pump
sump pumps
toilette install
toilet repair
faucet installation
faucet repair
old home heating
emergency plumbing
hydronic hot water heating
Install tankless water heater
repair radiant floor
Install high efficiency boilers
Install boiler combi units
drain camera inspection
Backwater water valve install
Backwater valve maintainenance
plumbing Plumber
Toronto Plumbing
water heater Leak Detection
Leak Repair
plumber Drain Cleaning
Clogged Drain
tankless water heater Plumbing Contractor
Plumbing Service
water heater tankless
Boiler Repair
Boiler Installation
hot water heater
mergency Plumber
24 HR Plumbing
Water Heater Repair
water heating
Commercial Plumbing Contractor
Commercial plumbing Company
gas water heater
Toilet Installation
Toilet Repair City
electrical water heater Residential Plumbing
Plumber
electric water heater
solar water heater
leak detection
plumber service
toilet repair
drain cleaning
leaky faucet
plumbing contractor
Water Heater Installation
plumbing services
water heater
boiler repair
clogged drain
plumbing service
tankless water heater
emergency plumber
water heater installation
plumbing repair
back up sump pump
drain snake
water heater repair
emergency sump pump
water boiler repair
emergency plumbing
sump pump installation
24 hr plumbing
toilet installation
commercial plumbing
plumbing installation
slab leak
residential plumbing
commercial plumber
residential plumber
Gas Water Heater Installation
Gas water heater Repair
Electric Water Heater Installation
Electric water heater Repair

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. DRAINS Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps.
SERVICES
Plumbing Install & repair toilet. Install & repair faucets. Install fun faucets with amazing touch technology that your family will love. Install service to Tankless water heaters. Install Sewage ejectors. Install sump pump. Hydronic Heating - Hot Water HEATING Install service to Tankless water heater. Install & service high efficiency boilers for your home. Boiler Service. Service to radiant floor heating systems. Install & repair Radiators. Drains Service to clogged pipes and drains. Camera inspection of drains. Install repair main line backwater valves to protect your home from city back-up. Hydro Jetting of main drains to remove grease & sludge. Install & service to sewage ejector & sump pumps
BRANDS
NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers Boiler Combi heating systems (condensing units) Navien tankless water heater, AO Smith Water Heater - Atmospheric, Bradford White, John Wood, Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard FAUCET, Bio Clean-Drain liquid, Toto Toilet, American Standard toilet, Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Emergency Service 24/7
SPECIALITIES
Hot water heating (hydronic) Install tankless water heater Repair radiant floor Install high efficiency boilers. Install combi units. Drain camera inspection Backwater water valve install & maintain. Building Trap removal. New water service. Repipe house. Emergency service 24/7
WEBSITE
http://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Credit Card,Cheque,Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.