Hoerner Heating & Plumbing

Excellent Service; Super Job

Called Hoerner when my water heater went south after many years.

Despite being a very busy time, Robyn looked after me & was able to schedule a visit within a couple of days. Upon arrival, the technician (Nick) examined the tank and, after a discussion of alternatives, made good recommendations as to the best solution, which was outright replacement.

Again, Robyn able to set up the job in record time, and within the next couple of days, we had an installation scheduled for a new tank.

The job was done by Matt and Claire. It was amazing to watch them at work, as they expertly removed the old tank & brought in the new one through the narrow basement stairs and uneven ground at my residence.

The installation process was accomplished quickly and efficiently; it was clear that both Matt & Claire were extremely well-versed and knowledgeable, and meticulous in ensuring every step was covered and that the tank was operational before they thoroughly cleaned up the work site & took everything away.

All in all, I was extremely satisfied with the entire job and with my experience with Hoerner; I would not hesitate to recommend them to anyone needing an installation or repair job they can rely on.