Let me start by saying that we’ve had 2 other renovations within the last 3 years on other parts of our house by popular companies, and both were ‘disasters’ as far as communications with ourselves and other trades, shoddy workmanship that required trades people to come back and redo their work, sometimes up to 3 times! So we had very high anxiety levels going into this next project.
Our latest project was somewhat massive… Our house is a side-split level. Our original kitchen was approx. 10’x12’ and was 4 feet above ground level with a basement room under that. We wanted to double the kitchen size by extending it further into the backyard. So as not to have a wasted space under the new kitchen addition, we decided to also extend the basement. There were 3 major contractors involved… excavation and foundations/concrete, sunroom (Four Seasons) and overall internal kitchen finishing.
Four Seasons was responsible for the overall planning, engineering design work and City approvals for both the excavation/foundations as well as the sunroom.
Four Seasons built our sunroom on top of the concrete foundation, and interfaced the older section of the previous kitchen.
Four Seasons heard our complaints about our previous renovations, and reassured us that this time if we went with them, it would not be a disaster. From the sales presentation through to final completion, including working with the other companies’ trades people, Four Seasons staff were excellent in communication and worked well with all parties, especially in the areas of the jobs that overlapped for each contractor…. and the quality of their workmanship was excellent, with minimal aggravation on our part. If there were issues, they were resolved enthusiastically and in reasonable time frames.
Matt Thomas did a thorough and credible job explaining why the Four Seasons products were better than various competitors… especially the thermal resistance of the windows. He answered our questions plus gave us more questions for consideration that we should be asking, to ensure we were educated.
Matt Jacewicz and Chris Ionescu did their magic in the sunroom project co-ordination, showing up on site regularly to interface with their crews and those of the other contractors.
The job was well done and we would highly recommend Four Seasons Sunrooms.
Brian and Emily Korson - Thornhill, Ontario