Tropical Insulation, Inc.

Insulation
120 Claireville Drive Toronto ON M9W
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Insulation
Tropical Insulation, Inc.
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95%

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Reviews for Tropical Insulation, Inc.

Average customer rating:
9.5 10 (62 reviews)

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marina in Markham
marina in Markham
2 reviews Markham, ON
10/10

Attic Insulation

Tropical Insulation did an amazing job!
Gino was at our house to top up the insulation in our attic and my husband and I are absolutely delighted with the work done.
He treated our attic as if it was his own home and did a wonderful job. I appreciate the amazing price I received me on the insulation, the time taken by the V.P. Breen to answer all my questions, and the great work done by Gino and the crew.
I will definitely be recommending Tropical Insulation to family,
friends and neighbors!

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Company Response

Thank you very much for your positive review of our Company. We always like to hear when customers feel like their home was treated with care and respect. We are very happy you had good experiences with our team as well. Thank you again for choosing Tropical insulation and all the best moving forward!

Raines88
Raines88
2 reviews Toronto, ON
1/10

Attic Insulation

I'm quite shocked at the other reviews as I got the exact opposite.

To begin, the sales person (Gerry/Jerry?) that came to do the estimate was highly disorganized and called me for directions at least 3 times (probably more). He only popped his head into my attic and didn't do much of an inspection. I probably should have just cut my losses there, but I trusted all the other ratings on here and decided to proceed (especially since he said he has nothing to do with the installation process).

After a couple business days, I got a call to book a time. The booking person (Walter?) seemed organized and accommodating relative to the salesperson so I thought I was in good hands. We decided on a time between 10am-12pm and I booked a half-day off work (where I am paid hourly). On the day of, nobody arrived or called by 12pm so I called Tropical twice to try to find out what was going on. On the second call, they said they weren't sure so they'd call me back at which point I mentioned I had to get to work. By 12:50pm, I hadn't heard back so I left to go to work. On the way to work around 1:10pm I finally got a VM on my phone saying they'd be there in 30 minutes (which was obviously too late). Unfortunately taking a full day off work wasn't an option for me. No apology or anything.

Just an insight into how they treat their customers. Hope nobody else has to go through what I did.

0 of 1 people found this review helpful.
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Company Response

Dear Valued Customer,
We sincerely apologize for any inconvenience that we may have caused. We always endeavour to provide the best product and service, striving to mitigate and resolve any issues which arise. Our installer Gino, did try to contact you several times and explain that due to circumstances beyond our control he would be arriving late. Our VP of Operations has also tried to contact you on two occasions with no success, leaving you two voicemails.
Again, we do apologize and would like to reiterate that we do maintain a high level of service and quality.

Jugger from Oakville
Jugger from Oakville
1 review Oakville, ON
10/10

Attic insulation

Great experience all around from the first meeting getting the quote to booking the install date to execution of the job. Would happily recommend to friends and family. Thanks tropical!

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Company Response

Thank you for taking the time to provide us with feedback on the work you had done with Tropical Insulation. We appreciate you choosing us and are happy to leave you satisfied. We appreciate very much any recommendations you make. Take care and all the best!

S from Oakville
S from Oakville
4 reviews Oakville, ON
10/10

Attic Insulation

After receiving several quotes, I chose Tropical based on the reviews. Even though they quoted me for less square footage, when they came to estimate the real footage, it was higher; and still they gave me the original quote given to me over the phone. How many companies do that?

Gino and Quincy showed up on time and placed plastic sheeting on the stairs and also wrapped the hose in plastic to minimize dust.

I looked in the attic after the job was done and the insulation was well above the rafters.

Cleanup was good.

I would definitely recommend this company.

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Company Response

Thank you for your review. We are happy that you are pleased with the price and our work.

Lawrence from Toronto
Lawrence from Toronto
2 reviews Mississauga, ON
9/10

Top-up insulation to R50

Our inspection recommended increasing insulation in our attic from R20 to R50. In addition, we needed the soffit vents checked and the hatch-door insulated.

After several interviews, we chose Howard and Tropical Insulation.

Best as I can tell, the work was completed and to the proper amount.

To earn a 10, we would have liked a better clean-up job (or at least warning about the debris). Also accurate scheduling would have been appreciated. (They told us the people would come in 2 hours earlier than they were scheduled)

Overall, I would recommend Tropical and we would use them again.

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Company Response

Thank you for your review. I will discuss clean up process with my installer to ensure more thorough cleaning next time. When there are cancellations, the installer will then arrive earlier to the next job. We will call the home owners to let them know.

Inderpal from Toronto
Inderpal from Toronto
1 review Toronto, ON
10/10

Attic insulation

I call Tropical insulation for Attic insulation. Walter send Jerry to our home to give us the price. Within next week guys come to our home they arrive right on time and finish work in hour so..guyz did great job. Our home feel much warmer it huge difference.....thank you guyz . I definitely recommend tropical service to other people.

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Company Response

Thank you for describing your experience. We are happy that you are pleased with our work.

Yolanda from Vaughan
Yolanda from Vaughan
1 review Vaughan, ON
10/10

Service

Very happy with the level of service from tropical insulation, from start to finish they were amazing. I have recommended them to three of my friends and they were happy just the same. Thanks again for an amazing job!

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Company Response

Thank you for your review. We are happy to hear that you are satisfied with the work.

Don Stroud from East Gwillimbury
Don Stroud from East Gwillimbury
1 review Holland Landing, ON
10/10

Attic Insulation

Met Rob at the Newmarket Home Show and made an appointment for him to come to the house. Was satisfied with his quote. The job was completed by Rob on time and in an orderly fashion. Very satisfied.

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Company Response

Thank you for sharing the experience. We are very happy that you are satisfied with the work.

vw from Newmarket
vw from Newmarket
2 reviews Newmarket, ON
10/10

Insulation

Following the work from Tropical Insulation, my furnace comes on a lot less frequently. I was always worried about getting the attic insulated. I thought that it would require a lot preparation on my end and a lot of cost. When Tropical Insulation and Rob Williams came to the house, everything was seamless. The insulation was completed without any inconvenience and the immediate results were astounding. My furnace was running 24/7. I now wait for it to kick in. It has made a huge difference. Thank you Tropical Insulation.

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Deanna from Newmarket
Deanna from Newmarket
1 review Newmarket, ON
10/10

Attic insulation upgrade

We moved into a new home and the furnace seemed to be on all the time. My husband took a peek in the attic and we realized there was not enough insulation. A friend recommended Tropical Insulation to come and add some insulation to the attic. A rep from Tropical (Rob) came and gave us an estimate, and explained everything about their product and the importance of good insulation. A few days later he returned and blew insulation into the attic so that we now have R50 up there. They were very clean, fast, and professional. Since the new insulation was added the upstairs is MUCH warmer and the furnace is on way less.

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Company Response

Thank you for your review. We are very happy that you are satisfied with the work.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tropical Insulation, Inc.

For 35 years and counting, Tropical Insulation Inc., has been the best choice for blown in, loose fill cellulose insulation installations across Toronto, the GTA and Southern Ontario. Whether you are a Homeowner involved in remodeling, renovating or retrofitting your home, or an Industry Professional or Contractor looking for a reputable insulation contractor for your next project, we can deliver reliable and prompt service at a competitive price, using only the highest quality Canadian-manufactured cellulose insulation on the market today.
With the cost of living skyrocketing, saving money by saving energy has never been more important. Heating and cooling costs can account for 50-70% of a home or building’s yearly energy expense. When installed correctly, insulation is the simplest and most cost-effective means to lower this energy use. Remember, sealing and ventilating your home correctly will not only keep you warm in winter but will also cool you down in the summer months… Insulation is the perfect four season solution to saving you money.
If you are working on a “Green Building” project, or consider environmental sustainability a factor in your decision-making when selecting an insulation installer, please contact us. We choose to install Climatizer Plus™ cellulose insulation for its superior thermal and acoustical performance as well as its environmental benefits. Climatizer Plus loose-fill cellulose is certified by UL’s ECOLOGO program; indicating that this product has undergone rigorous scientific testing, auditing, or both, to prove its compliance with stringent, third party, environmental performance standards and may help you contribute to LEED credit categories.
Call us or “Get started today” on our website and allow us to provide you the information you need to make an informed choice for your home or building insulation needs. We offer free in-home assessments and quotes.

CATEGORIES
Insulation, Green Products & Services, and Home Additions
PRODUCTS
Cellulose loose-fill insulation
SERVICES
Installation providers of thermal and acoustical cellulose insulation in to attics and walls of new construction, custom, remodeled, or older homes (retrofits).
BRANDS
Climatizer Plus Cellulose Insulation
SPECIALITIES
Blown in Loose Fill Insulation Drill and Fill Wall Injection Sound Suppression
WEBSITE
http://www.tropicalinsulation.ca
YEAR ESTABLISHED
1983
PAYMENT METHOD
Visa, Mastercard, Cheque, e-transfer
MEMBERSHIPS
ISCA, Baeumler Approved, Homestars Verified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.