Tropical Insulation, Inc.

Insulation
120 Claireville Drive Toronto ON M9W
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Tropical Insulation, Inc.
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94%

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Reviews for Tropical Insulation, Inc.

Average customer rating:
9.5 10 (58 reviews)

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flypod
flypod
1 review Brampton, ON
9/10

Sound proofing

Very professional and trustworthy and did a nice job. Cleaned up after job was done and price was competitive.

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Company Response

Thank you very much for your business we really appreciate it. If there is anything that we can assist you with in the future please don't hesitate to reach out to us. It was our pleasure assisting you in this project.

morris in North York
morris in North York
2 reviews Toronto, ON
10/10

attic insulation

I called Tropical Insulation and they were easy to talk to and polite. They were on time for the job and put plastic down and did a good clean up job. Also they were quite reasonable. I would use them again.

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Company Response

Thank you for taking the time to post a review. We are pleased that we were able to provide you timely and professional service. We appreciate your choosing us to do your insulation work. Enjoy the comfort of your home! All the best.

Sara C.
Sara C.
6 reviews Oakville, ON
10/10

Attic insulation top up

We got many quotes, but decided to go with Tropical since they were recommended by our mould remediation company and quote was reasonable.
Walter was accommodating with our schedule, and Gino did a great job with the installation. He even invited me to see the attic prior to closing the hatch, and reassured me the airflow in the attic was restored properly (which was a great concern after having mould removed and ventilation work done by roofers!)
Everything went as planned and we are satisfied with the results.
Thank you!

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Company Response

Thank you for choosing Tropical Insulation for your attic insulation repair and for taking the time to provide feedback on your experience with us. We are very happy we could provide you with the work you needed at a reasonable price. I am sure now with the mould removed and proper insulation installed you enjoy a healthier and more comfortable home environment. All the best!!

Michael i.
Michael i.
4 reviews Mississauga, ON
10/10

Attic Insulation

We hired Tropical Insulation to bring our attic up to an R50 with blown-in cellulose. These guys are great! I would highly recommend them to anyone and would definitely use them again.

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Company Response

Thank you very much for choosing Tropical insulation. We are only satisfied when we have the opportunity to provide great customer service. Thank you for sharing your positive experience!

Tomo in Burlington
Tomo in Burlington
1 review Mississauga, ON
10/10

Attic Cellulose Insulation

Gino came to blow in Cellulose in my whole attic (1500 sqft) which had ZERO insulation prior. We just finished a renovation and raised our ceilings and therefore had to remove the existing insulation.

The quality, professionalism and thoroughness that Gino and team provided were far beyond my expectations. Not only was the price VERY competitive, but he did not rush the job, and even invited me up into the attic to show me how it looked prior to closing the hatch.

Overall, I would gladly use Tropical insulation again and would not hesitate to recommend them to anyone!

1 of 1 people found this review helpful.
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Company Response

We are very happy to hear positive feedback regarding your experience with our company and installer Gino. We always aim to satisfy our customers and when we exceed their expectations, even better!! Thank you for giving us the opportunity to be a part of your project and for any recommendations you provide. All the best!

Sean in Mississauga
Sean in Mississauga
1 review Markham, ON
10/10

Attic and Spray Insulation

I had insulation added to my attic. It was done properly and as agreed. Also had some spray foam insulation done on a more complex area. Walter was extremely detailed, price was reasonable and the guys working there seemed to care. Definitely trusted Walter's recommendations.

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Company Response

This is great to hear! Walter has a lot of experience and really is able to properly recommend the work that needs to be done to provide your home with great coverage from an excellent insulation product. We are very happy to hear you were satisfied with the work and took the time to let us know.
Take care!

marina in Markham
marina in Markham
2 reviews Markham, ON
10/10

Attic Insulation

Tropical Insulation did an amazing job!
Gino was at our house to top up the insulation in our attic and my husband and I are absolutely delighted with the work done.
He treated our attic as if it was his own home and did a wonderful job. I appreciate the amazing price I received me on the insulation, the time taken by the V.P. Breen to answer all my questions, and the great work done by Gino and the crew.
I will definitely be recommending Tropical Insulation to family,
friends and neighbors!

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Company Response

Thank you very much for your positive review of our Company. We always like to hear when customers feel like their home was treated with care and respect. We are very happy you had good experiences with our team as well. Thank you again for choosing Tropical insulation and all the best moving forward!

Raines88
Raines88
2 reviews Toronto, ON
1/10

Attic Insulation

I'm quite shocked at the other reviews as I got the exact opposite.

To begin, the sales person (Gerry/Jerry?) that came to do the estimate was highly disorganized and called me for directions at least 3 times (probably more). He only popped his head into my attic and didn't do much of an inspection. I probably should have just cut my losses there, but I trusted all the other ratings on here and decided to proceed (especially since he said he has nothing to do with the installation process).

After a couple business days, I got a call to book a time. The booking person (Walter?) seemed organized and accommodating relative to the salesperson so I thought I was in good hands. We decided on a time between 10am-12pm and I booked a half-day off work (where I am paid hourly). On the day of, nobody arrived or called by 12pm so I called Tropical twice to try to find out what was going on. On the second call, they said they weren't sure so they'd call me back at which point I mentioned I had to get to work. By 12:50pm, I hadn't heard back so I left to go to work. On the way to work around 1:10pm I finally got a VM on my phone saying they'd be there in 30 minutes (which was obviously too late). Unfortunately taking a full day off work wasn't an option for me. No apology or anything.

Just an insight into how they treat their customers. Hope nobody else has to go through what I did.

0 of 1 people found this review helpful.
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Company Response

Dear Valued Customer,
We sincerely apologize for any inconvenience that we may have caused. We always endeavour to provide the best product and service, striving to mitigate and resolve any issues which arise. Our installer Gino, did try to contact you several times and explain that due to circumstances beyond our control he would be arriving late. Our VP of Operations has also tried to contact you on two occasions with no success, leaving you two voicemails.
Again, we do apologize and would like to reiterate that we do maintain a high level of service and quality.

Jugger from Oakville
Jugger from Oakville
1 review Oakville, ON
10/10

Attic insulation

Great experience all around from the first meeting getting the quote to booking the install date to execution of the job. Would happily recommend to friends and family. Thanks tropical!

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Company Response

Thank you for taking the time to provide us with feedback on the work you had done with Tropical Insulation. We appreciate you choosing us and are happy to leave you satisfied. We appreciate very much any recommendations you make. Take care and all the best!

S from Oakville
S from Oakville
4 reviews St. Catharines, ON
10/10

Attic Insulation

After receiving several quotes, I chose Tropical based on the reviews. Even though they quoted me for less square footage, when they came to estimate the real footage, it was higher; and still they gave me the original quote given to me over the phone. How many companies do that?

Gino and Quincy showed up on time and placed plastic sheeting on the stairs and also wrapped the hose in plastic to minimize dust.

I looked in the attic after the job was done and the insulation was well above the rafters.

Cleanup was good.

I would definitely recommend this company.

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Company Response

Thank you for your review. We are happy that you are pleased with the price and our work.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tropical Insulation, Inc.

For 35 years and counting, Tropical Insulation Inc., has been the best choice for blown in, loose fill cellulose insulation installations across Toronto, the GTA and Southern Ontario. Whether you are a Homeowner involved in remodeling, renovating or retrofitting your home, or an Industry Professional or Contractor looking for a reputable insulation contractor for your next project, we can deliver reliable and prompt service at a competitive price, using only the highest quality Canadian-manufactured cellulose insulation on the market today.
With the cost of living skyrocketing, saving money by saving energy has never been more important. Heating and cooling costs can account for 50-70% of a home or building’s yearly energy expense. When installed correctly, insulation is the simplest and most cost-effective means to lower this energy use. Remember, sealing and ventilating your home correctly will not only keep you warm in winter but will also cool you down in the summer months… Insulation is the perfect four season solution to saving you money.
If you are working on a “Green Building” project, or consider environmental sustainability a factor in your decision-making when selecting an insulation installer, please contact us. We choose to install Climatizer Plus™ cellulose insulation for its superior thermal and acoustical performance as well as its environmental benefits. Climatizer Plus loose-fill cellulose is certified by UL’s ECOLOGO program; indicating that this product has undergone rigorous scientific testing, auditing, or both, to prove its compliance with stringent, third party, environmental performance standards and may help you contribute to LEED credit categories.
Call us or “Get started today” on our website and allow us to provide you the information you need to make an informed choice for your home or building insulation needs. We offer free in-home assessments and quotes.

CATEGORIES
Insulation, Green Products & Services, and Home Additions
PRODUCTS
Cellulose loose-fill insulation
SERVICES
Installation providers of thermal and acoustical cellulose insulation in to attics and walls of new construction, custom, remodeled, or older homes (retrofits).
BRANDS
Climatizer Plus Cellulose Insulation
SPECIALITIES
Blown in Loose Fill Insulation Drill and Fill Wall Injection Sound Suppression
WEBSITE
http://www.tropicalinsulation.ca
YEAR ESTABLISHED
1983
PAYMENT METHOD
Visa, Mastercard, Cheque, e-transfer
MEMBERSHIPS
ISCA, Baeumler Approved, Homestars Verified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.