BestWest Group

Formerly BestWest Roofing
Roofing
New Westminster BC V3L 0B7
Write a Review
Write a Review


HomeStars
Roofing
BestWest Group
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for BestWest Group

Average customer rating:
9.9 10 (22 reviews)

Sort by

Private User
Private User
0 reviews North Vancouver, BC
10/10

Roof inspection report and repairs

We reached out to Best West to obtain a roof inspection report for our strata. Dave was responsive, knowledge and very professional to deal with. When we decided to move forward with the recommended repairs they gave us an estimate in a timely manner and communicated well regarding start dates. Dave and his team were great to deal with and the work was done professionally, timely and slightly under the estimate which rarely happens these days. They have restored my faith in contractors.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you so much for this wonderful review! Dave really does do a thorough job regarding his communications and we're glad that's one element that stood out for you. There are still many great contractors out there, but we're glad you chose us and we were able to exceed your expectations:)

Zhong
Zhong
1 review Coquitlam, BC
10/10

Flat roof on top of the garage

Calvin and his team did an excellent job installing a flat roof on top of the garage. Top professionals. The work was completed exceeding expectations and I will have no hesitation hiring them for my next job or recommending them to others!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hi Zhong! Thanks for the awesome review. We're so glad you're happy with our work. We appreciate you recommending us to family & friends as that's how we continue to grow our great reputation:)

Loren in Surrey
Loren in Surrey
4 reviews New Westminster, BC
10/10

Great Overall Experience!!!

BestWest Roofing provided superior service for our recent roofing repair. We eliminated a skylight and had it patched over. Tyler worked with us from start to finish. Him and his team were incredibly honest, professional, and provided excellent work. It is clear Tyler and his team are passionate about quality work. He checked in regularly and even though it was a small job, he ensured we were happy with the work that was done and how it was being performed. If you're looking for a company with good communication, reasonable pricing, and quality workmanship, then give them a call. We'll be choosing BestWest Roofing for all our future roofing projects and repairs.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi Loren. Thanks for the fantastic review! Tyler is such a fantastic member of our team and we're so happy he continues to please our clients in such a big way. We appreciate you pointing out our communication and quality workmanship - as these are two big things we pride ourselves on!

JT in Vancouver
JT in Vancouver
0 reviews Vancouver, BC
10/10

Reroofing residential home

When deciding on which roofing company to hire to replace our roof with mainly sloping areas combined with a small flat roof. I interviewed seven companies and selected Best West Roofing. They were not the lowest bidder but had a lot going for them that compensated for their higher, but still reasonable price.
From the beginning, there was very clear communication from the foreman, and throughout they were flexible and adaptable. When plans needed to change either in timing or in executing a detail on a roof, they were right on it. It was clear that they had win-win scenarios in mind, and I found working with them very easy, pleasant and stress-free.
The foreman also demonstrated impressive understanding of the details on how our unusual roof needed to be worked on. He also noticed issues with our siding (part of it needed to be replaced), with the skylights (some had to be replaced too) and offered solutions that worked well for both of us.
The crew on site was competent, responsible while also easy going and friendly. Were punctual, cleaned up the site each day, used appropriate safety equipment. At the end of the job the foreman returned and double checked everything and fixed the minor items like gutter screws tightened etc.
Overall, I am very pleased with the job they did and would hire them again.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you so much for the wonderful review! We have so much pride when we see our customers share their positive experiences. Please don't hesitate to ask us for advice in the future:)

m. h.
m. h.
1 review Surrey, BC
10/10

New roof on my house

Replacing a worn out roof is a big decision. Working with Best West, all my questions about the installation and products were answered fully, with no pressure to choose the company or a product. As a result, I have a beautiful looking new roof, exactly what I wanted, and I'm confident it is installed to the highest standard. During the installation, all the workers on site were professional and polite. The disruption was minimal and at the end of each day a thorough cleanup was done.
Thank you to everyone at Best West Roofing for my beautiful new roof, and for doing such a great job.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you for such a great review! We are so happy that you are happy with your roof, and hearing that you had such a great experience is really the best part of what we do:)

Andrew in Vancouver
Andrew in Vancouver
1 review Vancouver, BC
10/10

Roof replacement

I chose Bestwest Roofing because Rob was professional in assessing my roof situation and explaining the scope of work. Due to the leak in my roof, Rob accommodated my job into his work schedule with urgency. His crew did a great job including the cleanup. Bestwest Roofing was not the cheapest quote that I received but I am pleased that I made this choice.

Approximate cost of services:
$9,500.00
Was this review helpful?
Private User
Private User
Private User reviews Simcoe County, ON
10/10

Excellent work

I'm very impressed with the workmanship done on my roof. The crew was professional & courteous and did an amazing job. I would use them again and I highly recommend them.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the kind review. It means a lot when customers can recommend our services to others. Creating good word of mouth has always been the key to our marketing efforts.

Private User
Private User
Private User reviews Burnaby, BC
10/10

New Roof and garage wall repair

Rob and his crew were professional, courteous and did a super job. Each step of the job was explained. When problems came up I was notified immediately. The crew went the extra step on a lot of the details. E.g. Did a perfect mitre joint on the fascia corners where other contractors would have done a butt joint. Finished results looked amazing. Documentation of the work and information on invoice was thorough. 5 stars for sure!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you so much for this great review. Our success is always about getting all the little details right! Thanks again for communicating your positive experience working with our company.

alanmayliu
alanmayliu
1 review Coquitlam, BC
8/10

replace roof

The work is done on schedule. Rob help us choose the right product. I appreciate his hard working. Thanks

Approximate cost of services:
$6,300.00
Was this review helpful?
Company Response

Thank you Alan for the review.

Sue a.
Sue a.
1 review Vancouver, BC
10/10

Re-roofing of house and garage

BestWest did an excellent job. Exactly as promised the installation was perfect and the work crew were very professional, taking the time to clean up at the yard and garden at the end of each workday.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thanks so much for the great review Susan.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about BestWest Group

BestWest Group | Roofing | Exteriors | Construction. Providing higher standards of service to home insurance companies, custom home builders, homeowners, and property managers, since 2001.

CATEGORIES
Roofing
PRODUCTS
Asphalt Shingles, Cedar Shakes and Shingles, Green Roofs, Composite Roofs, Metal Roofs, Metal Cladding, and Torch-on Flat Roofs
SERVICES
Sloped Roof and Flat Roof Installations, Roof Repairs and Maintenance, Skylights and more... for a complete list of our services visit us at www.bestwestgroup.com/services/
BRANDS
Some of are favorite brands include Enviroshake Quality Engineered Roofing, IKO Roofing Products, Malarkey Roofing Products, and Columbia Skylights.
STYLES
The roofing products we install are available in a wide range of pleasing designs.
SPECIALITIES
* Single-family | Multi-family Residential * Commercial Flat Roofing * Heritage Home Roof Restoration - We have our own wood shop!
WEBSITE
https://bestwestgroup.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Credit card, Cheque, Financing Available
LICENSES
All our municipal licenses are active and up-to-date.
MEMBERSHIPS
BBB A+ Rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Enviroshake Installer
WORKERS COMPENSATION
Yes
PROJECT RATE
We'll draw-up a custom contract proposal specific to your roofing needs.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a wide range of warranty terms including Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.