Tom and Howard arrived to complete the work that wasn't finished by the previous installer. They arrived on time and were professional, friendly and courteous. They took the time to outline the work they were going to do and then set about completing the job skillfully and efficiently. They took pride in their workmanship and cared about the quality of the job. For them, there was no cutting corners or rushing to get the job done just to get to the next job site. They wanted to ensure we were completely satisfied and happy. Tom and Howard really care about their customers and the work they do. Brock is fortunate to have them on their team. I rate Tom and Howard 5 stars.