WOW! What can I say. I have heard many 'horror' stories of contract companies not completing work or not providing good service but I can tell you that is not the case with Brock Windows. We decided to go with Brock a year ago to get a few of our worst windows changed. We did not have enough to get them all done at the time. We were however very pleased with their quality and service back then and decided to give them another try. Before we did though, we called some other places just to be curious. Even on the phone the service was not great and we knew that Brock was still the best to go with. This time around we were replacing all the rest of our windows in the house, 7 + a patio door. The initial visit was awesome as the salesperson was good natured, comfortable to have in our home, yet professional. Brock followed up with us before the installation day, and on the day, the installers were in and out in the time they said it would take them. They were also professional and respected our home by being cautious around our belongings. After the job was done, we noticed that we were missing a document. We called Brock and they were very apologetic and assured it was being sent out that day. Sure enough, we received it a few days later. I would HIGHLY recommend Brock to anyone. They have great pricing, excellent products, and great people! Thanks Brock!
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