The entire staff at Brock Doors and Windows were very pleasant to deal with. The consultant who came to my house was very helpful and friendly. He was not pushy at all. I never received annoying phone calls or emails asking if I was ready when I decided to postpone the installation indefinitely. When I was ready to go ahead with the work the consultant returned to my home to process the paperwork. The measurements were also done on time as promised. The installation team were very friendly and even assisted me in replacing my shutters after the windows were installed. The installation date happened to fall on the same day as a snow and ice storm. The installation crew overcame this issue and still completed the work on time. The windows look great and I’m very happy with the overall experience.
- Company Response
Thank you for relaying your recent experience with us on our HomeStars profile. We greatly appreciate all your kind comments, and are pleased to hear that everything went just as you had hoped. It is immensely important to our team that we ensure all our clients and potential clients alike, do not feel pressured to make an on the spot decision. Home renovations are a process that requires a lot of research, you as a homeowner want to ensure you're making the best and most informed decision based on a number of areas to be considered.
We again truly appreciate your feedback, and hope to have the opportunity to work with you again.
All the best,
Brock Doors & Windows Ltd.