From sales to install my experience with Brock was a pleasant one. There was no pressure from sales, even with my many visits to the showroom and last minute colour choices before manufacturing. At no time was I pressured to sign anything, or commit until I was 100% satisfied. The installation team called weeks ahead of time to book the install, and were prompted and efficient on installation. They installed drop cloths throughout my house every morning, and cleaned up at the end of every day for the 3 day install (14 windows and 1 patio door). Any questions or concerns I had were dealt with promptly and professionally. I would highly recommend Brock for windows and doors.
- Approximate cost of services:
- $17,000.00
- Company Response
Brandon, thank you for taking the time out to review your experience with us on our HomeStars page. We're pleased to hear that you had an overall pleasant experience with our team! We strive to ensure that none of our customers feel pressured into anything, after all, your satisfaction is immensely important to us and we want to ensure that your satisfaction is met or exceeded. Thank you for the lovely feedback, Brandon. We hope to have the opportunity to work with you again into the future. If you ever have any questions or concerns, please don't hesitate to reach out.
All the best,
Brock Doors & Windows Ltd
1-800-449-3808