Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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GTA-5839
GTA-5839
10 reviews Toronto, ON
4/10

New doors

Doors are great, but the installer left remains (nuts, bolt, old caulking, etc...) from the olds doors all over my front porch and backyard. After numerous calls to both the salesman (Sandi) and their head office, but no one has come to clean up the mess. Also, the installer left dirty footprints all over my entranceway and a gap in the exterior brick of my side door that I have had to fix to avoid water entering into my house.

The new doors look great, but when I order a new door I also expect the installer to clean up after himself and take ALL the debris from the old door with him. He only took part of it and claimed he would return to clean it up. A month later nothing has happened.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Hire a clean-up crew for their contract installers
Any advice to offer fellow homeowners facing a similar project?
Make sure you get it in writing that they will clean up their mess.
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