Household Refrigeration & Appliance Service

Within 15 minutes of phoning Household Refrigeration and leaving a message, Tiernan called back and asked some questions about the nature of the problem, the make and model of the refrigerator, and said he would call back in 10 minutes. Calling back, he said he could repair the fridge, and that he would be over after he finished another job. He arrived before noon, and got busy immediately disassembling the lower part of the fridge in order to defrost the ice build-up. Tiernan outlined that there could be several problems possible, the heater cable, the heater sensor, or the controller circuit board. He determined that the cable and sensor were fine, and did not need to be replaced. He answered all my questions politely and carefully. He installed a new circuit board, and 24 hours later, the refrigerator is working perfectly; and in fact, whatever Tiernan did, he also eliminated some irritating noises that used to occur during the start of a cycle - no more bumps, rattles and loud hums. Thank you Tiernan, you are a master repair-person, and a fine gentleman.