Last week we discovered a puddle of water in our furnace room. We called Convertible and they sent Mike to inspect the problem. He determined that none of the drainage hoses were clogged. Given the age of the CAC unit was 16 years old, it was very likely that the condensing pan had rusted and was leaking.
We decided to replace the CAC and the condenser . It took less than 3 hours and a single CAC technician Deeter to replace, and verify the new unit. The only suprise was that that the unit was considerably larger, but as Deeter explained more efficient.
I would recommend Convertible based on the service, providing information rather than a sales pitch, and lastly that they were very