My wife and I wanted to replace our 23 years old furnace and 18 years old A/C before they break down on us. At the same time, we wanted take advantage of the rebates from OPA and Enbridge Community Energy Conservation Program. It is time to replace our furnace and A/C unit!! We have done a lot of research and invited companies for quotes, and no other companies can match what Convertible Air offered. They gave us a very competitive price for a top brand furnace and A/C unit.
Overall, it was a very smooth process. From discussing different options with Sam on the phone, having Sean over our house for consultation and measurement, and having Dieter (not Peter) for installation. I have to say Sean is very knowledgeable and honest, unlike other sales representatives who tried to sell us unnecessary things, Sean told us exactly what we needed. Our installer, Dieter, is amazing as well, he came to our house at 7am only to find out our A/C supply line was too small, Dieter advised us to replace the supply line because not having the correct line size will significantly affect the efficiency and the useful life of the A/C unit. My wife and I appreciated his honesty, Dieter could have just used the improper supply line and finished the job earlier but he stayed for the entire day to replace the supply line free of charge and to ensure the installation is perfect. We were extremely impressed with the installation service. The entire installation process was very smooth. Thank you Sam, Sean, and Dieter for all your hardwork =)
We will definitely recommend Convertible Air to all our families and friends. Convertible Air provide outstanding products, excellent installation and customer service, at a competitive price.
- Approximate cost of services:
- $6,000.00