After reading the great reviews here I decided to try Dust Queen as the maid service I have been using for years just was not working out.
The price was reasonable and the cleaning was quite thorough. They mistakenly cleaned one area that they were not supposed to, and missed cleaning the windows even though I specifically asked they be cleaned, so in the end it was not a bad experience. The new tenant was quite happy.
I will give them a try next time and see how it goes. They were able to come out with only a couple of days notice which was very helpful to get ready for the new tenant.
- Approximate cost of services:
- $400.00
- Company Response
Darryn, Feedback such as yours from our clients is always very much appreciated. I understand the move out service was provided on October 3 and we did a follow up call on October 4 to ensure your satisfaction. It was mentioned our staff missed one of the 3 windows. Not sure how to explain this unless the window was higher than the other two. Dust Queen has a height restriction which prevents the staff from completing items over a certain height. I will look into this further and provide you with a better explanation. I looked into your work order and noticed it was requested for "top to bottom clean". The sales associate didn't record specific areas not to be cleaned, but did a list of priority items. The field staff took upon themselves while they were still within the estimated time frame of their quote, to clean the areas not on your priority list. We look forward to the opportunity of serving you again and in the future your file will be specific to your requirements. We very much want you to feel comfortable in awarding 10 stars to Dust Queen Maid Service on your next service.