RCC continues to offer great customer service.
It’s been two years since I had RCC install weeping tile around my house. I had to call them in the spring last year to fix some small sink holes that develop over the winter. They had explained that might happen. But again this summer after a particularly heavy rainfall a new sink hole developed and exposed an small area of the membrane that had detached from the foundation around a poorly designed window well.
Dan came to assess the situation and promised to have it fixed promptly. Pete came the following week. He fixed the sinkhole and attached the membrane with a good layer of cement. I told him of a hole that had developed at the corner of the house that I had been unable to find someone to fill up with cement and he just mixed up some more and filled that too!!
All my dealing with RCC from the supervisor Dan, to the receptionist Mira and the work crews (with a special shoutout to Pete) has been courteous, efficient, professional and ultimately successful. I highly recommend RCC.
- Approximate cost of services:
- $0.00
- Company Response
It is great to hear that your experience with RCC was great. This is why we include a lifetime warranty with all of our basement foundation repair jobs because we believe in making sure that the customer is satisfied with our workmanship. When sudden issues arise after the work has been done, it is consumer-friendly to have this ongoing warranty so that we can come back and make it right. Thank you for your continued patronage of RCC Waterproofing.