Part Replacement of main sanitary line
Connected with Jocelyn finally and made a date for last Thursday to do the work. Boys were on time, the locate was fast and easy, and the coffee was hot. Now, I looked around and got some other quotes, and they're all about the same. This tells me it's not an uncommon problem, and that these firms can pretty much tell what needs to be done just by looking. But you can't know what's under there until you start digging - some jobs will go easily, some less so. I guess it all works out in the end, moneywise, so happy to pay the "going rate" as it were.
Well, I think mine was one of those jobs where things went a little tougher than normal. Getting through the driveway concrete was job one and that took almost a half day. Scribing the punch-out with a grinding blade wasn't sufficient, and they needed to call in a big gas-powered diamond blade to get things going. After that, it was pretty smooth I think, but the job went into Day Two. That was a Friday though, and the weather stayed good; everyone was relaxed and worked smoothly to get 'er done.
Nice to see safety culture and good safety behaviours followed through the job, too.
Backfill went quickly and the gravel top has settled only a little bit. We knew we'd need to patch this somehow ourselves, so looking for any reccos to get that done (?).
Pictures tell the tale here, from start to finish. Good crew, good clean-up, top-class attitude - fun to have these guys on the job.
- Approximate cost of services:
- $2,600.00
- What could this company do to improve their services?
- Can't think of a whole lot really. Perhaps getting that BIG saw in first thing would've had everyone done by end of Day One? Who knows. I'm happy with what I got and the crew worked well and safely, and that's improtant to me.
- Any advice to offer fellow homeowners facing a similar project?
- Always get a couple of quotes and talk to your neighbours or others having this kind of work done. With competitive quotes (as they were for this work) it might come down to who is the crew that gets along with each other and with you best. Maybe that's the one to go with. These guys had a good rythmn and rapport with each other and with me.
- Company Response
Hi J.C, Once again, thank you for taking the time out of your busy schedule to share your positive experience with others. We constantly aim to deliver the best service possible to our customers so when we receive feedback such as yours with regards to our efficient workmanship, friendly customer service and cleanliness, we are proud to know that we have ful-filled our customer's expectations and were able to put a smile on their faces. Thank you J.C. for choosing New Canadian Drain & Plumbing and we continue to look forward to your continuing business. Until next time, take care.