Hamco Heating & Cooling

Heating & Air Conditioning
Hamilton ON L8R 2W3
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Previne in Hamilton
Previne in Hamilton
2 reviews Hamilton, ON
0/10

Hot Water Tank Diagnostic

My hot water tank was only giving me 5 minutes of hot water. I bought the tank from Hamco and ask them to come by to take a look. The representative came and looked at the tank for 5 minutes. He did not open or touch the tank and said its PROBABLY the dip tube and to replace it for $285.00 then left. He charged $96.01 incl. tax for the 5 minute diagnostic. I asked him to open it and he said the call is for me to just come to the door. I didn't argue any longer. I read on the internet the dip tube part costs $20.00 and its a one hour job. So technically they are charging $350.00 per hr. I called Archie and Son they said $95.00 plus the part cost. Do not go to Hamco for anything.

Approximate cost of services:
$400.00
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Company Response

Thank you for your feedback Previne. We inform all of our clients of a diagnostic charge to send our a technician prior to booking a call. The repairs are based on a flat rate pricing system which is very common in the HVAC industry. Please give us a call at 905-527-1049 so we can rectify this for you.