Louie et al installed our Boiler and Water Heater many years ago. We had regular servicing with very little change to the $ rate as the years went by. We have since replaced our water heater and our boiler required a new pump. Consistent loyal friendly service throughout, that kept us confident we were in professional hands. Today Louie came to my rescue. I had mistakenly put a 'hold' on a low temperature...so I thought the boiler was not working, as I was unable to raise the temperature. After quickly discovering my mistake, he became aware some of the rads had not been bled. Sensing he would make my life easier, he did this for me. So not only a gracious response to my mistake, I also got a helping hand along with a 'no charge' visit. Obviously a company where loyalty and respect, as indicated by Amanda at the front 'desk' for many years, are also part of their service mission.
- Approximate cost of services:
- $1.00