Recently bought a 2 level smoked glass flat screen television stand from Jysk. Opened up the box and discovered some pieces missing. I called the Jysk St. James store and spoke to the manager. He told me to bring it back and he would replace it. When we took it back, he not only replaced it, but gave us a $50 discount for our trouble! I've bought several items from this store, including an office chair and memory foam mattresses. I LOVE this store! Quality merchandise, great prices, and wonderful staff! I highly recommend this business.