Took forever for them to get samples to us and once we paid for the order when it came time for delivery the tile order was incomplete and there were tiles missing which greatly caused delays in our construction schedule. They kept assuring us that the missing tiles would be on the next truck and when we did get a delivery it was again incomplete and the wrong tiles that were sent. This happened FOUR TIMES!!! Needless to say we will never be using this company again for any tile for our projects. They're highly unorganized and their level of service was greatly disappointing!